Basilisk X Hyperspeed is not entering Bluetooth pairing mode | Razer Insider
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Basilisk X Hyperspeed is not entering Bluetooth pairing mode


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34 Replies

GOGreenurbanbicycle592

For me didnt work . 
Using Mac M series. 
 

I have tried several ways (all listed here) without success.

I think Razr should speak out regarding this issue with the Mouse. We have several people with the same problem and we do not have a definitive solution. Many people are trying different ways (some succeed and others do not).

Razr Team, do we have an official position?
@Razer.Zionzedd could you help us?


Same exact issue on my Mac this morning, unsure of what to do.


AnthonyX_AX_
  • Insider Mini
  • 3 replies
  • September 17, 2024

https://mysupport.razer.com/app/answers/detail/a_id/5387

this website may help, but basically u should try pressing the two side buttons + dpi button. Also make sure no device is paired already with the mouse


  • Insider Mini
  • 2 replies
  • December 1, 2024

I’m now having the precise issue the OP has.  I’ve used this mouse for years across several MacBooks with no issues whatsoever, although I probably did a nice clean device unpair/removal/reformat on the older Macs before adding to the new Mac.

My son came over the holiday and we played some games and I let him borrow the mouse.  He paired it on his Mac, and now I can’t use it, enter pairing mode or anything on my Mac.  The instructions to “press the pairing button on the bottom” are absolute dross, there is no button on the bottom.

I can get it to do the fancy blue ficker with what I can only assume is some diagnostic mode with the L/R/Scroll button combo, but that doesn’t help to pair it.

The DPI/4th/5th button combo does nothing.  No blinky.  No pairy.

Thankfully my son hasn’t left yet, so tonight I’ll try to see if he can remove the device from his bluetooth settings.  Elsewise looks like I might be tossing this into the recycle bin and shopping for a reliable mouse.


AnthonyX_AX_
  • Insider Mini
  • 3 replies
  • January 8, 2025

Did you manage to solve it?


  • Insider Mini
  • 2 replies
  • January 8, 2025

Unfortunately not. For now I’m sacrificing a usb port for the wireless functionality in lieu of Bluetooth. 


  • Insider Mini
  • 2 replies
  • January 10, 2025

WOW!!! this picture alone saved me from pulling more of my scalp hairs off. Thank you, thank you, thank you!!! I have looked everywhere and just doing this alone fixed my issue.

  

Capitan_Suprem wrote:

some photos to understand it better

 

 


AnthonyX_AX_
  • Insider Mini
  • 3 replies
  • January 10, 2025

Your welcome! <3 Last year I had the same issue with the mouse, but this website saved me from going crazy. I am not sure if this was already mentioned in the instruction pages in the box, but I managed to find the website for the solution


  • Insider Mini
  • 2 replies
  • January 10, 2025

The mouse kept coming up under my Bluetooth devices but it would fail to connect every time. I made sure it wasn’t connected to my other devices. It blew my mind when someone mentioned there was a pairing mode. 


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