brought a razer and pluged it in and got nothing at all anyone can help | Razer Insider
Question

brought a razer and pluged it in and got nothing at all anyone can help

  • 31 July 2023
  • 5 replies
  • 42 views

anyone cau you help us please i brought a razer and plugged it in and nothing happened can i get some help please thanks heaps 


5 Replies

how do i get the razer to work

Userlevel 7

Hi, it will be helpful if you can provide a little bit more information such as:
1. What product? (Mouse / keyboard / speakers / headphones / earphones / controllers / Laptop / etc.)
2. What are you trying to connect to? (PC / Mac / Android Device / Console / etc.)

You can also post some photos with it.

Also that being said, welcome to Cult Razer xD

Userlevel 7

Hi @Print4You,

 

Try using a different USB port or plug your device directly to the USB port of your motherboard if you’re using a USB hub. I agree with @melvinsylar7. Provide more information about your Razer device so we can check our resources for steps to help you address the problem. Otherwise, PM me the serial number so I can validate its model on my end. Thanks!

i just bought razer keyboard when i plug in to pc nothing happen until i noticed that im not plug usb c properly on the keyboard it self.  check your cable and try again.

The item in question is a Razer X streaming/capture device and other details are windows 11 on a gaming laptop with HDMI camera. plugged the X into laptop then plugged the camera into X and turned the camera on with no result, no vision no status light nothing not even smoke so any help would be appreciated

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