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  • 42,727 Threads
  • 61,303 Replies
42727 Threads
J
jgardnerzoeInsider Mini
asked in Razer Support
Need to return my huntsman razer before my 14 days are up and getting an error

I need to return my razer keyboard and i keep getting an error everytime I try. I’m worried my 14 days will run out. when i say to contact customer support it just sends me in an endless loop to the same page to submit the return and I get an error. I have already ordered a new keyboard that is the correct one so right now I have two keyboards and I still need to return one.

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J
6 months ago
S
stanz50Insider Mini
asked in Razer Support
Delivery glitch?

I ordered : Razer Leviathan V2 XRazer Basilisk V3 Pro - BlackRazer Strider - XXL - Blackall on April 3. I checked tracking this morning and found out the order was delivered….to an address in the states and not to me. Is the order waiting to clear customs or ??? 

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S
6 months ago
Mikoui
MikouiInsider Mini
asked in Razer Support
help

How to change email without 2 fac?? Help please its friving me crazy

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Mikoui
6 months ago
G
GiovannyBlickInsider Mini
posted in Razer Support
Intrested reviewing my website in Razer Insider

ToThe Community of the ForunRazer Insider Hi, I have a tech website and I would like to review my website to your site. I dont know what is the terms and condition to do this. Here is my website. If it is possible to do, please let me know. I shall be highly thankful to you for your feedback.

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G
5 months ago
SmokeyTopazhitpoint142
SmokeyTopazhitpoint142Insider Mini
asked in Razer Support
Cant use Barracuda Wireless with Seiren Mini

Hello! Just recently purchased a  Barracuda X. But when I plugged the USB dongle in, it would only want to use the microphone on the headset itself. How do I use my Seiren Mini as my mic and my Barracuda X without having to have a cord on my headset?

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SmokeyTopazhitpoint142
6 months ago
B
blucanuInsider Mini
asked in Razer Support
Where is broadcast for my Kiyo pro

Where is broadcast in synapse 3 for Kiyo pro. I have updated software per instructions I am unable to get a full screen image.

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B
5 months ago
D
Daniel.CrosslandInsider Mini
asked in Razer Support
new ssd

Hello team,Unfortunately I wasn't thinking when I installed my new M.2 ssd. I didn't back anything up from the original ssd and i also re-formated it as well. now I cannot do anything on windows 10. I can't get internet access at all. I tried image recovery after and nothing changed. Need help.

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D
6 months ago
R
ReaperMagicianInsider Mini
posted in Razer Support
Headset for Razer Barracuda X

i just bought this headset an while reading the book on it tryin to adjust my settings for my gaming PC i have the headset working but the music is like going in a out like its moving close the far away ???? need help to get it fixed as well as adjusted to a steady constant like listening on the phone music . 

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R
6 months ago
PastelVioletcoolnexus819
PastelVioletcoolnexus819Insider Mini
asked in Razer Support
razer mamba gears of war 5 edition not working wired

i have tried different usb ports on my pc and the cable seems fine as it works when i put the adapter with dongle on it and it still charges my mamba but the mouse instantly turns off when plug the cable in 

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PastelVioletcoolnexus819
6 months ago
carHanBlueleet836
carHanBlueleet836Insider Mini
asked in Razer Support
Camera setup stucks

Yes, it’s still here. Camera setup stucks.I’ve rebooted a computer, reinstalled cleanly Synapse, reinstalled drivers.I’ve read all I’ve found, the problem is 4 (FOUR) years old.No access to “Field of View”.I’ve tried to “Continue as a guest”, with the very same result. 

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carHanBlueleet836
6 months ago
LilleJah
LilleJahInsider Mini
asked in Razer Support
Blackwidow v4 | LED stop working after short while

Keyboard: BlackWidow v4System: Windows 10 Recently the LED on my keyboard stops working ahortly after startup.Ive tried to reinstall Synapse, restart the pc, replug the keyboard, nothing works. This keyboard was bought december 13 2023, and been working perfectly up till a month ago.Iv’e tried all the solutions I could find on different forums but non have worked so far.

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LilleJah
6 months ago
T
The_Guerrier23Insider Mini
asked in Razer Support
Razer Ortanan V3 x

Hello,All function keys and those requiring the "ALT GR" key do not work.What to do ?Thanks ! 

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T
6 months ago
dondiabloxxx
dondiabloxxxInsider Mini
asked in Razer Support
Can I update razer bios without OS?

I am wondering if theres any way to update razer bios without os. My laptop always get frozen when I am installing new OS I am thinking it must be the BIOS not updated.

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dondiabloxxx
5 months ago
B
BIGIRVINGInsider Mini
asked in Razer Support
NEED NEW USB CABLE TO REDRAGON CARAXES. WHAT IS THE CONNECTION TO THE KEYBOARD?

WHAT IS THE CABLE I NEED TO REPLACE A REDRAGON CARAXES KEYBOARD

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B
6 months ago
NyanzaSAPPHIREgreat947
NyanzaSAPPHIREgreat947Insider Mini
asked in Razer Support
Hyperpolling cannot pair with Da V3 PRO. It has been updated to the latest firmware and still cannot search for pairing. Please ask customer service and experts for help.

Hyperpolling cannot pair with Da V3 PRO. It has been updated to the latest firmware and still cannot search for pairing. Please ask customer service and experts for help.

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NyanzaSAPPHIREgreat947
6 months ago
R
Ryan.coInsider Mini
posted in Razer Support
perda de chip

Meu primo perdeu o chip do celular dele, e ele tem 50 reais de crédito no razer Gold, mas para alterar os dados precisa do código de dois fatores mas está sem o chip , então o SMS não chega o que eu faço?

1
Razer.Zionzedd
6 months ago
90830830
90830830Insider Mini
asked in Razer Support
reward issue

Receipt: Purchase 122D7S547VUB9FA42775E Hello, i used my 5 razer gold to buy discord nitro and my purchase was successful and my razer gold got deducted. I even got the code but the code isn't working.. pls help me get my razer gold refund or my discord nitro. I spent my 5$ for this pls help me.

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90830830
6 months ago
A
AlactionInsider Mini
asked in Razer Support
lancehead stops working when plugged in but works fine when connected to wirelessly

Lancehead is not working while plugged in i tried removing and disabling all softwares and drivers and still when i plug it in it says device not recognized. Even tried to connect the mouse to an external source and the mouse disappears when connected to any power.  

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A
6 months ago
S
spiderman2020cnInsider Mini
asked in Razer Support
how can we get GUID as developer

we are try develop base  Razer Chroma SDKBUT seems can not find my own GUID，how can we get～😀  

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S
6 months ago
JuzAaren
JuzAarenInsider Mini
posted in Razer Support
razer kraken v2 pro no sound

Hi , my razer kraken v2 pro mic works well , but the audio is totally muted , no sound coming out … i tried with wired or wireless and unplugged the usb pot again still the same issure .. what should i do?

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JuzAaren
6 months ago
O
Omnivore7707Insider Mini
asked in Razer Support
How to Disable switches on left edge of blackwidow 4 keyboard

When I am gaming I have occasionally touched the left hand edge of the keyboard and I am immediately kicked out of my game.  I want to know if there is a way to turn off or disable the 3 switches of the left hand edge of the keyboard.  They are a nuisance and have cost me hours of lost time after being dumped out of my game.  Should this issue not be resolved I will be getting rid of this keyboard.

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O
6 months ago
G
gmoney19meInsider Mini
posted in Razer Support
games loveer

Game lover's for everyone 

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G
6 months ago
techleetOnyx938
techleetOnyx938Insider Mini
asked in Razer Support
I'm facing a problem

There was an unexpected error please reload and try again

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techleetOnyx938
6 months ago
J
jgardnerzoeInsider Mini
asked in Razer Support
trying to return keyboard and getting error

I’m trying to return my keyboard (ordered a replacement one already) and I keep getting an error when I submit that says go to customer service and it just goes in a loop pointing me to the same return form. How do I reach someone to help me with this return. It’s now close to the 14 day window. 

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J
6 months ago
XitStageLft
XitStageLftInsider Mini
asked in Razer Support
Synapse issues

Was there some sort of update to synapse recently? Cant get any of my customization stuff to pop up and cant access the app at all

0
XitStageLft
6 months ago

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