I've already chatted to a representative on support, and after everything he/she has offered to help with, nothing worked.
I've tried every solution on the internet including his support, and he eventually said I should get a replacement since it was from Amazon... It arrived today and to no avail, THX is still not working.
I've done everything in the book and looking for any advice, I've already tried restarting, reinstalling, plugging into another USB, resetting my PC, it just isn't working.
It worked before and to be honest I really don't want to return them... Not after I experienced the difference between normal stereo & THX.
I have Chrome and other Apps open that can use THX yet it's not displaying.
EDIT:
Also, none of the other equaliser options, voice clarity, sound normalisation works
It works on other PCs, namely my laptop
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You can try few things first is create new profile with factory settings and see if work but remember to turn on THX and then player or webbrower sometime synapse have issue with recognize the app for THX. If you still have issue try to remove all razer softwere from your hard drive them go to appdata nad programfiles delete all files that stay after uninstall go to device menager remove the headset unplug and reboot pc when windows start go to razer website download new freash installer for synapse 3 and install just this next thing is plug the headset when everything will be ready reboot one more time pc to make sure changes are save and load. Try one more time and write back here if this help.
Try uninstalling Synapse using CCleaner
Try uninstalling Synapse using CCleaner so it removes all registry edits. Also uninstall the driver for the headset inside device manager and plug it back in so it installs the driver again. Then install Synapse to try again.
Same issue here. It worked at first so I'm assuming it's an issue with Synapse still being in beta.
I really wish I would have known that they wouldn't even support this device in the OG Synapse. Mic issues galore and now this. The whole reason I bought it was for the THX Spatial Sound.
By the way, if you're having any issues with the mic crapping out, I found that if I turn it all the way down to 32000Hz keeps it functional. I still have to toggle the mic sensitivity any time i wake the computer though. Super annoying.
Report back if you find a solution to this issue. It's driving me crazy.
I really wish I would have known that they wouldn't even support this device in the OG Synapse. Mic issues galore and now this. The whole reason I bought it was for the THX Spatial Sound.
By the way, if you're having any issues with the mic crapping out, I found that if I turn it all the way down to 32000Hz keeps it functional. I still have to toggle the mic sensitivity any time i wake the computer though. Super annoying.
Report back if you find a solution to this issue. It's driving me crazy.
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