All the keys are repeating sporadically when I type. Sometimes it has no response when depressed, such as the arrow keys or punctuation keys. I have to spend a lot of time checkingg the spelling and missing letters.
If there is any typo here it is because I gogt fed uup on correction.
They were supposed to send me my second replacement (blackwidow v4 pro) within 3 days of receiving the defective one. Its been just over a week and nothing.
glad I am not the only one. have the Razer Blackwidow V4 Pro with Orange Swiitches. Not sure what we can do I I have the same issue with my “I” and “a” rma doesnt appear to work. need to know iif replacing the switches or even reseating the switches will help.
well crap my switches re not hot swappable, so then how could they go bad iif they secured in place. i guess i will start and RMA which unsure that will help or wiill just move the iissue to another set of keys.
glad I am not the only one. have the Razer Blackwidow V4 Pro with Orange Swiitches. Not sure what we can do I I have the same issue with my “I” and “a” rma doesnt appear to work. need to know iif replacing the switches or even reseating the switches will help.
Today I swapped orange faulty switches with new AKKO blue cream ones. So far no issues detected.
It costed me ~ $25 https://en.akkogear.com/product/akko-v3-cream-blue-pro-switch-45pcs/
They feel even better than oranges to me (also Tactile). Hope this helps someone as the keyboard itself is very good except switches.
I just bought a black widow v4 a few houurs ago and my u key is repeating like a mf. I update the firmware, set the polling rate to 1000, nothing worked. Wish I saw this thread before i spent all this money on a damn keyboard. So the general consensus is we’re screwed? It seems like everyone is stuck in this loop of getting replacements just to have other keys repeating.
I should have known better.
BlackWidowo V4 Pro. I wanted to buy a cool keyboard for my newe PC. Turns out my first Razer keyboard will likely be my last. And yes, for me, the double type sometimese happens delayed, so instead of aab I get aba.
If this 3rd keyboard fails, im going for a refund, enough already
At last some good news. After three different RMAs and four different keyboards (Blackwidow v4 Pro, green switches), I filed for a chargeback on my Amazon Prime credit card and it was approved in one week. I had all the receipts, all the transcripts of my cases with Razer, and I gave the credit card company the entire stack of evidence as soon as I opened the dispute.
Razer refused to refund me one day before the dispute was ruled in my favor. Irony!
It’s not an action you should take lightly, but chargebacks work. If they’re going to keep sending you a defective product and you bought with a credit card (many of which have their own extended warranties), chargeback. Enough chargebacks, and the credit card company’s going to give Razer the sideeye. Maybe then they’ll take some action with this keyboard line instead of stonewalling us with offshored customer service and AI chatbots running off scripts.
After my last post the “s” started repeating in addition to the “h” and “a”. Razer just approved another RMA so we will see if the third time is the charm.
I wish I’d seen this thread before buying a Blackwidow V4 X
On my 3 month old keyboard (Feb 17th) I’m getting a nice mix of doubling keys (s in particular is rough) and keys that are intermittently non-responsive (“a” being the most frequently noticed). I’ve gone through the troubleshooting steps that I can (there is no firmware update for the V4 X) and nothing seems to work. And with this thread I’m starting to believe an RMA isn’t going to be much help...
My replacement Blackwidow v4 pro just started repeating the same “a” and “h” keys as the first one. Ive had the replacement maybe 3 weeks.
I will join the chorus of people that have reported a key chatter issue with their Razer Blackwidow v4 keyboard (in my case, a Pro full sized keyboard).
I’ve had Razer replace the keyyboard no fewer than three separate times. The last time, I was promised “white glove” treatment where a keyboard would be taken out and pre-tested before being sent to me. This was not done, the keyboard sent to me was in a factory-sealed package and untested. It failed within two weeks with the “y” key repeating more and more frequently.
To say that I am disgusted by the bad faith, stick-to-the-script-at-all-cost answers and repeatedly forcing me to pay to package a defective keyboard, only to send me another defective keyboard, is a gross understatement at this point. I’m demanding a refund and if I don’t get it, a credit card chargeback and a social media campaign is in order. This entire line of keyboards is obviously defective and Razer will not acknowledge or do anything about it. They promise action in bad faith, escalate and de-escalate customer service at random, and refuse to answer questions or conduct anyy necessary testing.
(Yes, I’ve done all the troubleshooting steps all four times, including cleaning the switches directly. Nothing helps: Once the chattering starts, the keyboard is permanently broken. Even Razer themselves tested my last one and acknowledged this).
Support was contacted in the U.S. for all three replacements.
I was refused refund. So I went ahead and ordered 90 pieces Akko blue cream switches to install them on my faulty keyboard. It seems the ROOT ISSUE is in the switches. But overall build of the keyboard is good. So if those switches won’t make me happy… I will do nothing.
P.S. Razer used to be publicly traded company, now they went back to private. Bad sign overall. Very sad that they have stupid management who lacks quality control on their products.
I will join the chorus of people that have reported a key chatter issue with their Razer Blackwidow v4 keyboard (in my case, a Pro full sized keyboard).
I’ve had Razer replace the keyyboard no fewer than three separate times. The last time, I was promised “white glove” treatment where a keyboard would be taken out and pre-tested before being sent to me. This was not done, the keyboard sent to me was in a factory-sealed package and untested. It failed within two weeks with the “y” key repeating more and more frequently.
To say that I am disgusted by the bad faith, stick-to-the-script-at-all-cost answers and repeatedly forcing me to pay to package a defective keyboard, only to send me another defective keyboard, is a gross understatement at this point. I’m demanding a refund and if I don’t get it, a credit card chargeback and a social media campaign is in order. This entire line of keyboards is obviously defective and Razer will not acknowledge or do anything about it. They promise action in bad faith, escalate and de-escalate customer service at random, and refuse to answer questions or conduct anyy necessary testing.
(Yes, I’ve done all the troubleshooting steps all four times, including cleaning the switches directly. Nothing helps: Once the chattering starts, the keyboard is permanently broken. Even Razer themselves tested my last one and acknowledged this).
Support was contacted in the U.S. for all three replacements.
I contacted support here in US and:
My takeaways - whoever was responsible for release and quality control of 75% Blackwidow lineup - did very bad job. This made me forget about Razer forever and I will be talking shit about it all day long to all people I know.
They think that you replace switch and will work? This is a joke. Well, probably someone got a cash bonus for delivering this product and then they left the company.
P.S. Dont waste time on “fixing” this, there is not fix. If you can -refund, or sell before this piece of garbage will cause you financial and emotional damage.
same issue here, blackwidow v4 pro, noticing I and o doubling when typing, keyboard is not even 2 weeks old
So I've refunded my green switch and gotten the yellow switch instead and received it today to my suprise the same issue persist even on a different keyboard switch LMAO. Goodbye razer not gonna buy anymore keyboards from your brand anymore so pricey but rubbish quality
So I’m going to type this review without editting the mistakes (caused by the key spamming after this period). After only aabout onee monthh of having this keyboard, the a,e, keys have spammed horrendously. Typing for anything is now a hassle, and when im gaming (CS 2 eespecially), when i move left using the A key, the movement stops, becaause it thinks im spamming a or something. So frustrating, especially when gaming at aa higher level where small movements like that are important. So far my experience with this keyboard is awful. 2/10.
Guess what guys sadly i have also fallen victim bought the razer blackwidow v4 pro green switch model 1 day old only and also having the same issues like what you all have told me some buttons unable to use and so on and i have decided to just return to the seller and proceed with a refund :( doubt if it helps if i decided to get the yellow switch version?
Same problem full size Black Widow V4 Pro.
I think we should all contact Gamers Nexus.
Although I don’t always agree with Steve on everything, he actually has a nice way of taking care of consumers.
Check out:
Contact GN | GamersNexus
If a GN rep reading this RN, thanks for being a beast.😎
-D
so I guess I waasn’t the only one with this issue??? I had my H key repeating over and over for a long time. then it magically stopped, aand now the AA and space bar are doing that insteaaad. sometimes D even.
this is my first mechanicaal keyboaard thata I bought aand its insane how many issues I had to face with it. it hasn’t even been months yet.
for the love of god razer, fix this.
Same problem here. Random typing errors with the buttons with black widow 2016 edition. Its really annoying.
8 years old keyboard. You expect it to work properly at that age?
Why not.Its brand new keyboard with lowered price because of hold storage.No mater the fact the problem appeared after updating to latest version of synapse for me i think.
Same problem here. Random typing errors with the buttons with black widow 2016 edition. Its really annoying.
8 years old keyboard. You expect it to work properly at that age?
Same problem here. Random typing errors with the buttons with black widow 2016 edition. Its really annoying.
Hello there, same problems after 5 months of usage.
What are the options here? Ask for refund from Razer? Or changing switches will help (recommend something tactile if you know)? I like the keyboard overall, but this issue is very hard to live through. Razer you should be ashamed.
Running into the same issue. Tab, C, and space bar so far for me. Not at all at once either, new keys are being added so I don’t expect it to get better. I started getting these issues at about 4 months of use. After going through this post it’s pretty disappointing to see that not only is there not an appropriate fix, but replacement boards start exhibiting the same problems after some time. I don’t really want to go without a board while I go through RMA just to end up in the same spot again downstream.
I’m lucky enough to be in a position with enough disposable income to regret my decision to purchase this keyboard and just purchase something else to replace it. It will make me hesitate to purchase Razer products in the future, and I am exactly the type of customer they would want to keep coming back to the pond.
It sucks, because the board makes an excellent first impression, and is reviewing well because of it. It’s making all kinds of positive press and then drops the ball far enough down the line that it’s not hitting any outlet’s radar.
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