Cannot receive any one time pin through my registered phone number (PH) regardless if it's chrome or Firefox. Unable to get backup codes to. Pls help
so this RAZER OTP PROBLEM HAS BEEN AN ON GOING PROBLEM that has never been RESOLVED for months…..😩
What is this razor company doing? Still having this issue. No code is sent to mobile. Seems no resolution from the past as well. This has been ignored. Then this is a scam, can’t use the topup razor gold and this should be reported to higher ups and police, senate, government.
I have been able to change my 2FA to an Authenticator App as well thanks to Razer Support.
just create a support ticket to Reset 2FA of your account then set it up now to app authentication like microsoft authentication. They response after a day.
1 person likes this
how long will their support ticket take?
- Razer Support
- 1868 replies
Hello guys!
For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.
*Thread locked to curb conversation to PM.
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