Not sure if it should be posted here. but i tried finding drivers for the Razer Blade 15
I followed some threads online to uninstall the camera drivers, reset camera, turned on camera, check device manager.
I turned on the Camera App
I reset the Camera App
In Device manager, there are No Imaging Devices or any indication of a Camera or Webcam (see attached images)
scanning for hardware changes reveals nothing too.
Please advice
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Hey everyone! Thanks for posting your concern here. I understand how inconvenient to have a laptop with a camera and a microphone that is not working. I am asking for everyone's patience regarding this concern. I've cascaded the Razer Blade 15's concern to the team and waiting for an update. Please help me gather details from your laptop so I can send a report and help the investigation. Send me the following:
a. Video/screenshot of Device Manager showing the missing camera driver. Please check the webcam driver under Imaging devices or Sound, video and game controllers too.
b. Video/screenshot of Device manager for microphone under "Sound, video and game controllers" and Sound properties in the system tray.
c. Photo of BIOS main tab
d. Screenshot of System Information (Press Windows Key+R on your keyboard. Inside the Run dialog box, type “msinfo32.exe”)
e. Screenshot of your Windows Update history
f. Razer Synapse version:
g. Have you performed Windows System Restore or Razer Blade's factory reset? (Yes or No):
Note:
Please save the files in your Google Drive or another online drive account then send the link via PM. I'll pick it up from there.
a. Video/screenshot of Device Manager showing the missing camera driver. Please check the webcam driver under Imaging devices or Sound, video and game controllers too.
b. Video/screenshot of Device manager for microphone under "Sound, video and game controllers" and Sound properties in the system tray.
c. Photo of BIOS main tab
d. Screenshot of System Information (Press Windows Key+R on your keyboard. Inside the Run dialog box, type “msinfo32.exe”)
e. Screenshot of your Windows Update history
f. Razer Synapse version:
g. Have you performed Windows System Restore or Razer Blade's factory reset? (Yes or No):
Note:
Please save the files in your Google Drive or another online drive account then send the link via PM. I'll pick it up from there.
Same problem.. please help to resolve this.
I'm having the exact same problem. I am fairly sure the webcam has worked in the past but now its nowhere to be seen. I've updated my computer, installed the latest drivers for what I can, but still no webcam anywhere (and no drivers available for it because it isn't there). Hopefully someone picks this thread up.
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