Razer devices constantly disconnecting and reconnecting
This is not a USB or motherboard problem. It happens to my razer keyboard and mouse at the same time. My Chroma lighting on my keyboard will revert to default color design when it disconnects, and then back to my preferred chroma settings when it reconnects. It disconnects and reconnects every couple of seconds until I reboot. Even if I plug my keyboard and mouse into different pots, the problem persists. I've tried plugging my mouse and keyboard into USB ports that I know don't have a problem, because I have other devices plugged into them that stay connected all the time. However, the problem persists no matter which USB ports I use.
My mouse experiences the exact same problem at the same time, which makes it nearly impossible to use, because when it disconnects, I obviously have no input. It reconnects for a second or 2, but then immediately disconnects again.
I have tried to hard-close the synapse software while it's doing this, but it gets stuck. Even if I close the software when its doing this, it continues doing it until I reboot.
I have my synapse drivers up to date. I downloaded and installed the new Viper Ultimate firmware. Everything is up to date.
Currently using Razer Blackwidow Chroma V2 keyboard, and Viper Ultimate Wireless mouse.
(IMPORTANT) The only way I can avoid this problem is to uninstall synapse completely, rendering most of the features obsolete. I want Razer to be aware of this, because these products are expensive, and most of the features of the products are built into a software bundle that does not work for me. There are other threads on this forum about this exact same problem, that were left open with no resolution from 2021. Razer must be aware of this, if they aren't, I will continue posting about it until they are.
Adding to this -
Having the same issues. All Razer devices will randomly start disconnecting and reconnecting for about a minute, then when they stay connected, all input is extremely janky, rendering devices completely unusable until I manually disconnect and reconnect them from my PC.
I have tried changing USB’s slots, using the devices on another PC, turning off all lighting effects, etc. This problem started recently, and has been getting progressively worse. Every Razer product I have purchased in the past 5 years has given me premature grief at one point or another. This may be the last straw before I permanently switch to a competitor.
Current Razer Products:
Razer Deathstalker V2
Razer Naga Trinity
Razer Goliathus Extended Chroma
Closing the Synapse App was the solution in my case.
I dont need RGB stuff. Do i need Synapse to control my power management / gpu?
I don’t think so….
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