Razer Kiyo made a noise and stopped working mid-use | Razer Insider
Question

Razer Kiyo made a noise and stopped working mid-use

  • 24 April 2023
  • 27 replies
  • 1779 views

Userlevel 1

I’d been using my Kiyo without issue for a long time. One time I was in a video call and it made a weird grinding noise and then went totally out of focus. I tried unplugging it and plugging it back in, and it reported available to my computer again, but once I selected it the ring light came on at a kind of pulse-y half brightness and then it  disappears from the cameras list. I tried letting it sit unplugged for a week and the problem still persists. Tried multiple computers, ports, etc.

 

Normally my Razer accessories last forever. Is there anything I can do to get this functioning again?


27 Replies

This has just happened to me too in the middle of a work meeting. Really disappointed after spending £55 on a camera - thought I could trust a brand like Razer but I guess not ..

Literally just happened to me during a video interview. Not exactly an ideal situation.

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