Razer Kiyo Pan/Tilt/Zoom not working in 60FPS | Razer Insider

Razer Kiyo Pan/Tilt/Zoom not working in 60FPS

  • 8 February 2023
  • 9 replies
  • 227 views
SmokyTopazventureside940
Hi there,

When I change the Kiyo webcam settings in Synapse 3 such as pan, tilt, and zoom they work for 30FPS (both 1080p and 720p). When I set it to 720p/60FPS, the settings aren't applied.

How can I enable these 3 settings while also enabling 60FPS?

Thanks!

9 Replies

SmokyTopazventureside940

Any update on this @Razer Admin?

SmokyTopazventureside940

Still no answer @Razer Admin? 

SmokyTopazventureside940

Can I please get some sort of acknowledgement or response to this situation @Razer Admin?

SmokyTopazventureside940

Any update please @Razer Admin?

SmokyTopazventureside940

Still nothing @Razer Admin? Even just a “hey we’re looking into this”?

FiszPL
Rank
Userlevel 7
Badge +1

@Razer.Speedcr0ss or @Razer.Zionzedd  ? :)

SmokyTopazventureside940

Anything from anyone? Been waiting quite patiently without a response. 

 

CC: @Razer Admin, @FiszPL, @Razer.Speedcr0ss, @Razer.Zionzedd 

 

 

SmokyTopazventureside940

Still waiting, been over 2 months now. I understand customer support can take time, but 2 months is a lot. And it seems like a quick answer to a relatively simple question. It’s either “No it can’t zoom/pan/tilt at 60FPS.” or “Yes it should.” or “Yes coming soon in a software/firmware update.”

CC: @Razer Admin, @FiszPL, @Razer.Speedcr0ss, @Razer.Zionzedd 

BloodCraver

Hi there,

When I change the Kiyo webcam settings in Synapse 3 such as pan, tilt, and zoom they work for 30FPS (both 1080p and 720p). When I set it to 720p/60FPS, the settings aren't applied.

How can I enable these 3 settings while also enabling 60FPS?

Thanks!

Hey Smoky, did you manage to resolve this? I’m having the same issue now and can’t find anything online :(

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