Razer Naga V2 Pro Profile issues | Razer Insider
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Hello, I’ve been trying to find a solution for my Razer Naga V2 Pro but it’s getting to the point of me just spending hours and hours trying to fix it. I am unable to use/load any profiles besides my default profile while I have to restart razer synapse over and over again to even get the default one to work “properly”. It keeps getting stuck in an endless loading motion and nothing happens.I can’t even reset it with the “factory reset” option on the top right cogwheel since that option is also constantly stuck loading. My basilisk v3 works perfectly fine and swaps thte profiles within 1-2secs.

I’ve restarted my PC multiple times, unplugged, uninstalled synapse, restarted, uninstalled the mouse in device managers, updated the firmware and yada yada yada.

I actually start to believe the mouse is defect or does/did anyone else a similar issue. I need help :(

 

 

Macros with special characters like ! @ # $ % do not seem to work without Synapse running.

These type of macros work fine without Synapse on my Naga V1 but not V2 Pro.

At least it is improving.

Can anyone try to create macros with special characters and check if they work without Synapse running?

Macros work good for me, even with @ (shift+2).


 

Macros with special characters like ! @ # $ % do not seem to work without Synapse running.

These type of macros work fine without Synapse on my Naga V1 but not V2 Pro.

At least it is improving.

Can anyone try to create macros with special characters and check if they work without Synapse running?

Macros work good for me, even with @ (shift+2).

Does the macro work when you close synapse?


Did anyone resolve this, if so how? I’m having the same issue with my new Naga v2. Never had the issue with my V1. I do not have any macros bound, just function keys. (f1-f12)


This was resolved by a software update; you'll probably be best off to start a new thread for your issue.


Hello Everyone, 

I just bought a Razer naga V2 pro (21 May). I have too many issues with the on board memory profiles. I am using the new Synapse beta and I updated my mouse to the latest firmware 1.2.1. I was searching for a solution and I come across this thread. Does someone managed to get the onboard macro with windows key to work or this problem is still here ? It is completly unstable for me.


Hello Everyone, 

I just bought a Razer naga V2 pro (21 May). I have too many issues with the on board memory profiles. I am using the new Synapse beta and I updated my mouse to the latest firmware 1.2.1. I was searching for a solution and I come across this thread. Does someone managed to get the onboard macro with windows key to work or this problem is still here ? It is completly unstable for me.

Hi maleki, just wandering is your issue resolved as for now?

i’m thinking about getting this V2 pro but want to make sure if everything is running smoothly first. I don’t want to troubleshoot a new mouse.

Thankss


Hello Everyone, 

I just bought a Razer naga V2 pro (21 May). I have too many issues with the on board memory profiles. I am using the new Synapse beta and I updated my mouse to the latest firmware 1.2.1. I was searching for a solution and I come across this thread. Does someone managed to get the onboard macro with windows key to work or this problem is still here ? It is completly unstable for me.

Hi maleki, just wandering is your issue resolved as for now?

i’m thinking about getting this V2 pro but want to make sure if everything is running smoothly first. I don’t want to troubleshoot a new mouse.

Thankss

Hello,

 

Right now the issue is not resolved, The Razer support team told me that the software team are working on this issue. 

 

I will send it back for now ( I got it from Amazon). I Will buy again only when the software issues are solved.

 

But if you are not going to use the on-board profiles, this means that you need Razer synapse always in the background, this is an excellent mouse, The Best one I have ever used imho.

 

The software issues are way too many… 😩🙃 I have bren trying to solve them for 2 weeks...


Hello Everyone, 

I just bought a Razer naga V2 pro (21 May). I have too many issues with the on board memory profiles. I am using the new Synapse beta and I updated my mouse to the latest firmware 1.2.1. I was searching for a solution and I come across this thread. Does someone managed to get the onboard macro with windows key to work or this problem is still here ? It is completly unstable for me.

Hi maleki, just wandering is your issue resolved as for now?

i’m thinking about getting this V2 pro but want to make sure if everything is running smoothly first. I don’t want to troubleshoot a new mouse.

Thankss

Hello,

 

Right now the issue is not resolved, The Razer support team told me that the software team are working on this issue. 

 

I will send it back for now ( I got it from Amazon). I Will buy again only when the software issues are solved.

 

But if you are not going to use the on-board profiles, this means that you need Razer synapse always in the background, this is an excellent mouse, The Best one I have ever used imho.

 

The software issues are way too many… 😩🙃 I have bren trying to solve them for 2 weeks...

Hi maleki,

Thanks for the quick reply and your insight about the on-board profiles.

Unfortunately my plan is to use the mouse without the synapse installed in the background. But yeah apart from that i also think this can be an excellent mouse. It’s a good replacement from my logitech, i always have their double-click issue.

 

Oh well, i guess I'll keep monitoring about this situation. If only they can improve the software. Want to use this for the next wow expansion game.


This problem has not yet been solved, has been over for at least a year, and even my region has begun to out of stock to stop selling this mouse .........


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