Razer Synapse 3 causing Fullscreen Games to Minimise without warning | Razer Insider
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Razer Synapse 3 causing Fullscreen Games to Minimise without warning

  • 27 February 2023
  • 32 replies
  • 7931 views

Userlevel 1

Using a program called Focus Logger

I have determined that Razer synapse 3 is causing Full screen Games to be pulled out of focus, while in a gaming session, and minimize instantly to desktop, without warning.

 

It can happen after 5 minutes of gaming, or 10 minutes.

 

Focus Logger tells me its the folder location: C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host and points to Razer Synapse 3.exe.

 

Is there anyway to stop synapse from doing this, would a full uninstall/reinstall  help here?

 

Is there an issue with windows 11 and synapse?

 

 

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Best answer by rdalcroft 2 March 2023, 22:40

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32 Replies

This also occurs in my windows 11 pro 22h2

It occurs all the time in The Division 2 and in Fortnite. I was manually shutting apps down to find the culprit and when I shut this off Minimizing stopped.

ASRock Z390 Phantom Gaming ITX/AC

Intel i7 9700k, Trident Z RGB DDR4 3600 (32x2), AS Rock Phantom Gaming OC Edition AMD RX 7900 XTX 

 

Userlevel 1

I fixed it.  

You need to uninstall Razer Synapse.  I used Revo uninstaller to make sure I removed everything.

Then restart your PC.

Once restarted, Down load synapse again.  Install it.

Once installed, open synapse, click on the little Cog/gear icon on the top right.

Uncheck Notifications.

 

Now you should have zero issues with games minimising.

I too am having this issue, after fixing it with the games it's still causing discord to crash.
I tried uninstalling and reinstalling discord and is far as my testing goes Discord isn't the issue It's razor synapse. I can't figure out how to fix it. I've tried repairing, uninstalling, disabling certain features. Nothing seems to work

 I am on Windows 11 as well. I can only keep Discord from crashing if I stop all services from razor. But then I can't use synapse, so I'm kind of torn here


Also, thanks for the suggestion on how to fix it with the games that worked for me

Focus Logger tells me its the folder location: C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host and points to Razer Synapse 3.exe.

I am experiencing the same issue since yesterday, do I really have uninstall Razer Synaps to fix it?

 

The only way to fix this problem it's to sign out and login as guest

This is terrible :( My games are minimizing by themselves and the focus logger I’m using confirms the apllication mentioned above by Sunnyautopark200 is indeed the culprit.

I have lodged a ticked but I know there is nothing anybody from Razer can do until the next build is released.

I also reninstalled Razer Synapse as suggested and disabled notifications. If this does not resolve the issue I will try logging in as guest.

Is there a way to contact Razer about this? I love the Razer products but if this doesnt get a fix quickly i don’t know if I am still gonna be using Razer products in the future. It is designed for gaming and it shuts down the primary thing that you need for a game, a full screen….

 

It helps if you just close all the synaps related softwares in the task manager but my RGB lighting stops as well...

i had the same issue. the reinstall did not work for me. i was using razer since 2014.

Now i switched to logitech for my headset keyboard and mouse.

I don’t have the time or will to deal with this problems.

It is the same for me too. Tried install and uninstall, all other options and nothing works. The only way is to close all razer apps. Coming from Logitech to Razer seems a bad trade...

chiming in to say that i’m also experiencing this now. razer support doesn’t seem to work either, so i can’t contact them about this bug.

Well happy to see im not they only one.

To bad this is still a thing -_-

If your game is minimizing on its own, it's because within the Razer Synapse 3, there is a service that stays in the background. To prevent your game from minimizing, press the Win + R key -> type MSCONFIG -> service -> select the option to minimize Microsoft applications -> look for something related to the game that is from the Razer application and disable it -> apply -> restart the computer. Test it and tell me if it works.

 

Razer notices me, I've been having this problem for months and I recently discovered it.

Thanks!

Well happy to see im not they only one.

To bad this is still a thing -_-

If your game is minimizing on its own, it's because within the Razer Synapse 3, there is a service that stays in the background. To prevent your game from minimizing, press the Win + R key -> type MSCONFIG -> service -> select the option to minimize Microsoft applications -> look for something related to the game that is from the Razer application and disable it -> apply -> restart the computer. Test it and tell me if it works.

chiming in to say that i’m also experiencing this now. razer support doesn’t seem to work either, so i can’t contact them about this bug.

If your game is minimizing on its own, it's because within the Razer Synapse 3, there is a service that stays in the background. To prevent your game from minimizing, press the Win + R key -> type MSCONFIG -> service -> select the option to minimize Microsoft applications -> look for something related to the game that is from the Razer application and disable it -> apply -> restart the computer. Test it and tell me if it works.

It is the same for me too. Tried install and uninstall, all other options and nothing works. The only way is to close all razer apps. Coming from Logitech to Razer seems a bad trade...

It's not a bad change, it turns out that there was an update recently where a specific tool didn't work well. but rest assured it will be updated soon. Follow my steps to avoid what is currently happening:

 

If your game is minimizing on its own, it's because within the Razer Synapse 3, there is a service that stays in the background. To prevent your game from minimizing, press the Win + R key -> type MSCONFIG -> service -> select the option to minimize Microsoft applications -> look for something related to the game that is from the Razer application and disable it -> apply -> restart the computer. Test it and tell me if it works.

Is there a way to contact Razer about this? I love the Razer products but if this doesnt get a fix quickly i don’t know if I am still gonna be using Razer products in the future. It is designed for gaming and it shuts down the primary thing that you need for a game, a full screen….

 

It helps if you just close all the synaps related softwares in the task manager but my RGB lighting stops as well...

If your game is minimizing on its own, it's because within the Razer Synapse 3, there is a service that stays in the background. To prevent your game from minimizing, press the Win + R key -> type MSCONFIG -> service -> select the option to minimize Microsoft applications -> look for something related to the game that is from the Razer application and disable it -> apply -> restart the computer. Test it and tell me if it works.

This is terrible :( My games are minimizing by themselves and the focus logger I’m using confirms the apllication mentioned above by Sunnyautopark200 is indeed the culprit.

I have lodged a ticked but I know there is nothing anybody from Razer can do until the next build is released.

I also reninstalled Razer Synapse as suggested and disabled notifications. If this does not resolve the issue I will try logging in as guest.

If your game is minimizing on its own, it's because within the Razer Synapse 3, there is a service that stays in the background. To prevent your game from minimizing, press the Win + R key -> type MSCONFIG -> service -> select the option to minimize Microsoft applications -> look for something related to the game that is from the Razer application and disable it -> apply -> restart the computer. Test it and tell me if it works.

This also occurs in my windows 11 pro 22h2

It occurs all the time in The Division 2 and in Fortnite. I was manually shutting apps down to find the culprit and when I shut this off Minimizing stopped.

ASRock Z390 Phantom Gaming ITX/AC

Intel i7 9700k, Trident Z RGB DDR4 3600 (32x2), AS Rock Phantom Gaming OC Edition AMD RX 7900 XTX 

 

If your game is minimizing on its own, it's because within the Razer Synapse 3, there is a service that stays in the background. To prevent your game from minimizing, press the Win + R key -> type MSCONFIG -> service -> select the option to minimize Microsoft applications -> look for something related to the game that is from the Razer application and disable it -> apply -> restart the computer. Test it and tell me if it works.

Using a program called Focus Logger

I have determined that Razer synapse 3 is causing Full screen Games to be pulled out of focus, while in a gaming session, and minimize instantly to desktop, without warning.

 

It can happen after 5 minutes of gaming, or 10 minutes.

 

Focus Logger tells me its the folder location: C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host and points to Razer Synapse 3.exe.

 

Is there anyway to stop synapse from doing this, would a full uninstall/reinstall  help here?

 

Is there an issue with windows 11 and synapse?

 

 

If your game is minimizing on its own, it's because within the Razer Synapse 3, there is a service that stays in the background. To prevent your game from minimizing, press the Win + R key -> type MSCONFIG -> service -> select the option to minimize Microsoft applications -> look for something related to the game that is from the Razer application and disable it -> apply -> restart the computer. Test it and tell me if it works.

Razer please fix this problem. c’mon! 

I can’t play Rocket League without suffering this really annoying minimizing.

I even tried re-installing Windows 11 from zero plus the latest version of you Razer Synapse (4.0.76.19 today)

 

the only workaround at this moment is to close all the Razer software... 

 

I'm changing my PC, and on the new machine I'll install Windows 11. Does this problem occur also in Win11? For my actual PC with Win10 the only workaround is to disinstall Razer Synapse 3 (for my headset), mouse and keyboard working with old Synapse 2

Started happening to me this week. Complete incompetence by Razer. I have all Razer stuff, headset, keyboard, mouse, webcam…. thought it was good to keep it managed all in one place. 

This needs to be fixed, you provide expensive products FIX YOUR CODE!

Happening with mine too. I was such a fan but lately.. I dunno. My Deathadder V3 Pro had scroll issues first 3 months, and now, whenever I press Capslock, the game minimizes. What a let down.

I fixed it (sort of). The issue is (for me) with the razer software sending notifications! This even happens with the ‘how are you finding the app’ type ones. 

I can’t 100% remember where it was but go into the app and just process any notifications that are there and i’v been free of the drop outs ever since!

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