RazerCare Store Updates

still no basilisk dongle.. or even like release the software and figure out what to do.. the Bluetooth is garbage as far a gaming so it essentially makes the mouse useless as it heats up then stops working.. just a replacement dongle would be nice but I cant even get support to answer in forums or because its not under warranty NOW because it took three months and the kept saying its unavailable right now.. like seriously last time i buy anything..... have a razer keyboard I paid a bunch for and its the only reason I still use but once its done I'll be out which sucks cause mostly i like their stuff but I hear Logitech is fine and I already replaced the blade with a ROG

Can you please sell ear pad replacements for newer headsets please I need to replace them on my kraken pro v2's but i can't get them anywhere

rushPinkOrangeroad593
HICE UN PEDIDO DE RIOT PIN DE 10 DOLARES Y ME SALIA QUE ME LLEGARIA EN UNOS MINUTOS EL CORREO CON EL CODIGO Y HASTA AHORA NO LLEGA YA PASO 1 HORA
UNDJUNTO UNA CAPTURA DE LA COMPRA
¿ALGUIEN QUE TENGA CONOCIMIENTO EN CUANTO LLEGA EL CODIGO?

This translates as:
"I PLACED A RIOT PIN ORDER FOR 10 DOLLARS AND I SAID THAT THE EMAIL WITH THE CODE WOULD ARRIVE IN A FEW MINUTES AND UNTIL NOW IT HAS NOT ARRIVED AND I HAVE PASSED 1 HOUR
TOGETHER WITH A SNAPSHOT OF THE PURCHASE. DOES
ANYONE KNOW WHEN THE CODE ARRIVES?"

I have limited visibility over that part of our system. It would be best if you contact our Razer Gold Team by submitting a ticket from here. If you already have a case number, please send that to me via PM so I can look into why you haven't received the code yet. Do make sure to respond in English so we can avoid mistranslations.

Dekades

Hey Insiders!

Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

* * *

New Items in the Store 8/21/19

• Razer Kraken TE Refresh Cooling Gel Ear Cushions
  
• Razer Nari Ultimate wireless transceiver dongle
  
• Razer Nari Essential wireless transceiver dongle
  
• Razer Nari Family Ear Cooling Gel Cushions
  
• Razer Nari Family Charging Cable
  
• 3.5 mm combo cable for Nari Family
  
• Razer Electra V2 Removable Microphone
  
• Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
  
• Mamba Wireless Cable
  
• Huntsman Elite Wrist Rest
  
• Razer Seiren X L-shape cable
  
• Razer Seiren Elite Cable
  

ohhh nice so when will be the release of the much awaited product "Project Linda"?

We got you covered and here’s your Case #: 220709-00144

Any chance to have the Nari wireless dongle for the EU market?

Unfortunately, I've lost mine during an apartment moving, and now, my 200€ Razer headset is completely useless without that dongle. I'm so baffled

It stills under legal warranty

Do you guys, have some tips to resolve that issue, otherwise buying a new Razer dongle, bec, obviously, it's not available.

P.S. : Yeah, I tried to contact the Razer Support, no answer so far

Dekades

Hey Insiders!

Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

* * *

If you do not see your accessory or replacement part, it means the item is either out of stock or no longer available for sale.

New Items in the Store 3/16/21

• Razer Nari Ear Cooling Gel Cushions
  
• Razer Nommo Power Adapter
  
• Razer Nari USB Dongle
  
• Razer Black Shark V2 Pro USB Dongle
  
• Razer Basilisk - Quartz Clutch-1
  
• Razer Basilisk - Quartz Clutch-2
  
• Razer Mamba Wireless Micro USB to USB Cable
  
• Razer Wolverine Charging Cable
  
• Razer DeathAdder V2 Pro Charging Cable
  

New Items in the Store 4/22/20

• Quartz Basilisk DPI Clutch
  
• Atheris Stormtrooper Top Cover
  
• Turret USB A - USB C Cable
  
• Quartz Seiren X L-shape cable
  
• Ripsaw USB A - USB C Cable
  
• Ripsaw HDMI - HDMI Cable
  
• Razer Nari USB Dongle
  
• Mamba Wireless Cable Dongle
  

New Items in the Store 8/21/19

• Razer Kraken TE Refresh Cooling Gel Ear Cushions
  
• Razer Nari Ultimate wireless transceiver dongle
  
• Razer Nari Essential wireless transceiver dongle
  
• Razer Nari Family Ear Cooling Gel Cushions
  
• Razer Nari Family Charging Cable
  
• 3.5 mm combo cable for Nari Family
  
• Razer Electra V2 Removable Microphone
  
• Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
  
• Mamba Wireless Cable
  
• Huntsman Elite Wrist Rest
  
• Razer Seiren X L-shape cable
  
• Razer Seiren Elite Cable
  

meu synapse 3 nao que abrir como atualiza o mouse

Long story shortened....I sent the laptop in because the battery had bloated severely and was distorting the chassis as well as the laptop has always shut down without warning when I am gaming since the day I got it. (I called in to customer support right after I bought it and they said it sounded like it was overheating and I should make sure it's well ventilated when playing) They ran tests and found that the motherboard was bad and gave me a quote for about 2K to replace the motherboard and battery. I told them I just wanted the battery then 3 days later I got a new quote with a discount for about 1800 to fix it. I told them I wasn't interested in paying to fix a problem that has always been there on a 3 year old laptop so they sent it back to me with no battery in it and now it's a folding desktop. lol I have played it this way for 3 years. I see no reason to replace the motherboard now if that's been the problem since I got it. Waste of money in my opinion. I just want a battery. lol

Hey DarkSkyBlueworldever171. Thanks for posting your concern here. I suggest contacting our Support Team by clicking this link. Else, send me a PM so I can create a case instead. Let's continue from there.

Hi paulboucheralgolux! Razer does not sell any laptop model's screen as a spare part. It is recommended to send the laptop to our authorized tech in our repair centers so the team can fully test the unit before shipping it out and avoid any future after the repair.

Banevictor123
please answer my question that how am i suppose to do about my account?, coz every time i try to buy diamonds at the last part the system always said that my
Invalid Username/account

We apologize for the inconvenience caused.

If you have any questions, please do not hesitate to contact our Customer Support. here's how'd they reply. What should i do???

Hey there! Apologies for the inconvenience. Razer has a dedicated team that is handling all Razer Gold-related concerns. Please submit a ticket by clicking this link. Let me know if it helps.

Some of my achievements also does not appear

yes finally

Bagaimana dengan kasus hilangnya game mobile legend di razer gold brl. Apakah untuk pembelian game tersebut masih bisandi lakukan di server ini?