[SUPPORT VIDEO] How to Find the Serial, Product, or Part Number on a Razer Device | Razer Insider

[SUPPORT VIDEO] How to Find the Serial, Product, or Part Number on a Razer Device

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J
Hello, I just bought the barracuda X headphone and I want to activate the 7.1 surround sound. I've registered my headphone and I dont know ehere to find the activation number for the surround sound. Where is it ?

Thanks 🙂
G
how to use marco on my razer mosue
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FiszPL
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geocoastMulberry130
how to use marco on my razer mosue

Just press the assigned button ;)
You've properly bound macro. If you want to edit it - just go to Macro tab on the top of synapse, then choose your Macro1 (from left side)... or create another one.

@juliojohan22 - you must register your Barracuda X on your Razer ID account, then you'll receive 7.1 surround activation code on your e-mail.
Surf
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Everyone should be aware of this.
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
S
Very helpful video! Thank you and keep it up RAZER!
TH NO.1
FiszPL
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quickvalleyMiddleBlue258
My razer 7.1 surround sound was uninstalled accidentally. Reinstalled it but I dont have the activation key. I can't find the part number on my headphones. Can someone help? https://prnt.sc/YU6FO5YCMyp7
Thats a pic of my headphone.

If it was previously (before 7.1 surround app uninstalling) activated, then it's assigned to your Razer ID account. After installing 7.1 surround app you'll just need to login to your Razer ID account.
A
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Very helpful video! Thank you and keep it up RAZER
M
nopt bad so good
ca
Maximusisback
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quickvalleyMiddleBlue258
My razer 7.1 surround sound was uninstalled accidentally. Reinstalled it but I dont have the activation key. I can't find the part number on my headphones. Can someone help? https://prnt.sc/YU6FO5YCMyp7
Thats a pic of my headphone.

Hi, it's best if you get in contact with Customer Support.
X
same issue, no activation code in box and error when i try in web... thats the error that show me every time and the link that put me back on main screen
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FiszPL
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xinofumon
same issue, no activation code in box and error when i try in web... thats the error that show me every time and the link that put me back on main screen

What headset do you have exactly?
T
Dekades



The serial, product, or part number of your Razer device is generally found on the original box and packaging.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to find the serial number, product number, or part number on a Razer device

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.



I have a mamba snake ks620 keyboard and can't find anything for s/n number. I have looked on the back of my keyboard and it is only 10 digits long. I don't know where to look since I have had this for over a year. I need help.
A
Dekades



The serial, product, or part number of your Razer device is generally found on the original box and packaging.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to find the serial number, product number, or part number on a Razer device

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.

hey
C
Viewed the video, not useful for me.
I bought a Razer Chroma via shopee, just couldn't register the product, even after seeing the video!
On the box and under the mouse the product code are actually different! I tried both product code but both doesn't work.
AND Synapse (both v2 and v3) could not recognize the mouse either! Tried all the troubleshooting video, guide and can't find any help. Searched for the driver and couldn't find it either.
What a pain!!!
FiszPL
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collinsan
Viewed the video, not useful for me.
I bought a Razer Chroma via shopee, just couldn't register the product, even after seeing the video!
On the box and under the mouse the product code are actually different! I tried both product code but both doesn't work.
AND Synapse (both v2 and v3) could not recognize the mouse either! Tried all the troubleshooting video, guide and can't find any help. Searched for the driver and couldn't find it either.
What a pain!!!

Which peripheral did you bought exactly?
There are many fake Razer peripherals on aliexpress or shopee.
S
o_O
thaaaaaaaaaaaaaanx
P
razer central screen black issue have how to fixed it ?
T
Hello, may i check i tried to scratch my 7.1 surround sound card and i accidently tore is during the scratch and now im unable to seee the code. Is there a way razer can help ?
E
where can i find the RMA number on the kraken headphones or the green box they came in, i bought them at target and the microphone is not working so i am trying to use the warranty to repair them
G
New Member
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where can i find the RMA number on the kraken headphones or the green box they came in, i bought them at target and the microphone is not working so i am trying to use the warranty to repair them
H
I found my serial number easy but your web site says it doesn't exist.... yeah I know thats a D mixed in...
E
aiyionman
Nice!

nice!
D
Can you tell me, is this a copy of the mouse?

serial number - IO2221H19714739

Purchased on aliexpress from the seller "PC-Online Components Store"
P
Dekades



The serial, product, or part number of your Razer device is generally found on the original box and packaging.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to find the serial number, product number, or part number on a Razer device

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.
P
HEllo there,
I have located my serial number and product number but I am getting an error message. I need to talk to someone from Razer, Can someone please reach out to me? Also, I am unable to use the software that i downloaded for my razer keyboard in order to control the backlighting on my keyboard. My product is a Razer Black Widow V3 Pro. email: [email]christinasanchez098@gmail.com[/email]

Thank you so much!
Chris
Pronouns they them theirs
Dekades



The serial, product, or part number of your Razer device is generally found on the original box and packaging.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to find the serial number, product number, or part number on a Razer device

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.

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