Unable to login to surround 7.1 | Razer Insider
Question

Unable to login to surround 7.1

  • 14 June 2023
  • 44 replies
  • 1765 views

Userlevel 3

Hello,

Ever since today morning at my pc boot, the launcher to activate surround sound wont let me login.

i get the same error everytime :

Anyone has a clue ? i can’t find anything about this.


44 Replies

Userlevel 7

Hi WhynothinfotechPaleCerulean739Coquelicotventurecafe873smartalleyGoldenrod667H78FC-97NES-4FD2B-I9SJAsardian2001bitShockingPink518LeninonrushIndependence217JeffMclovesimiras34Klacker_FMF1ash_StarArtorias1009azhitaaLordGoyokevo54810wern5652flowrushDenimBlue248bolitagamerKalin12_LadyAkasha8buzzOrchidPinksharp320autovalleyHalay505ammofreshVioletRYB873futureBabyPowderauto156Akkatoshkurokawa916DashwodLuosir7720ryanlaIronBoundFlightNakataCrewinfotechPaleCerulean739, rudistock, and Kalin12! The issue is resolved now. Please refer to this thread. Should you still access your apps, please check if you can log in using our Razer ID portal here. If there’s no issue, please update your Razer software/application and check if your anti-virus/firewall is blocking any Razer-related files. If you are using VPN, please disable it or try joining another Internet connection. Check if the issue persists. Otherwise, please reinstall the affected Razer application. Feel free to send me a PM or submit a case should you need additional assistance. Thanks for everyone’s cooperation.

Yes! Successfully logged in!

They fixed it!I did log in!

 

Yeap, DONE! TY

They fixed it!I did log in!

 

кароче друзья, просто серваки скорее всего дружно все упали. ждем и терпим, я уже испугалась что нам, бедным работягам из России запретили пользоваться хорошим звуком. 

такой рофл я купил наушники сегодня попользовался софтом около 30 мин и сервера упали(((

what happened servers broke or app is getting attacked someone on the razer support help with this ...

Userlevel 3

 

same here

Also having this issue, very frustrating

Same here

 

i got same error T T

Same here 

 

我也一样

yep same instantly logs me out when i log in 

Same error for me too, hopefully they will resolve soon.

Userlevel 1

I think its just that razer servers died guys

 

I think so too, bc at first I got the weird text_emily_error but now I just get a “server isn’t available” error… so it´s definitely them, not us

Если они вышли из России, я максимально разочаруюсь ибо без звука 7.1 не вариант вообще

Userlevel 1

since I made the last Windows Update… 😅

 

Yup, that’s the only change I’ve made too. 

I mean, even this page is slow af

 

since I made the last Windows Update… 😅

Exactly bro

 

since I made the last Windows Update… 😅

I think its just that razer servers died guys

 

Userlevel 1

Same here! Just tried chatting with Razer Support but it won’t let me so I put on an official case on my support page… I hope they fix it!!

Ждём пока починят, я думал у меня у одного так. Радует  что я не один такой хаха

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