Unable to login to surround 7.1 | Razer Insider
Question

Unable to login to surround 7.1

  • 14 June 2023
  • 44 replies
  • 1765 views

Userlevel 3

Hello,

Ever since today morning at my pc boot, the launcher to activate surround sound wont let me login.

i get the same error everytime :

Anyone has a clue ? i can’t find anything about this.


44 Replies

Userlevel 1

Что за фигня?

 

Userlevel 1

Same issue, can’t log in to any of the Apps. Guess there’s a issue with the server. 

Userlevel 3

just did a clean reinstall, i get  “ unknown error has  occuredetc….”
i guess servers might have an issue, although it’d be nice to have that information from razer …. as for now I’m still wondering if the problem still on my side

because according to their website, no servers are down...

 

Userlevel 3

 

Hi same for me. Says “Server access unavaiable ,please check your internet connection! 

Can confirm that issue too

Userlevel 1

Same here! Just tried chatting with Razer Support but it won’t let me so I put on an official case on my support page… I hope they fix it!!

since I made the last Windows Update… 😅

Exactly bro

 

I mean, even this page is slow af

 

Userlevel 1

I think its just that razer servers died guys

 

I think so too, bc at first I got the weird text_emily_error but now I just get a “server isn’t available” error… so it´s definitely them, not us

that scared me bc i thought that emily was a virus and my pc got hacked T_T

since I made the last Windows Update… 😅

Userlevel 1

since I made the last Windows Update… 😅

 

Yup, that’s the only change I’ve made too. 

yep same instantly logs me out when i log in 

Same here

 

They fixed it!I did log in!

 

me too

Userlevel 3

ok i’ve gone through all the ways i can tackle the login ^^

i’m now stuck on  :

so yeah, something’s going on /w razer, idk what.

 

 

ps: from red to yellow, green soon ? XD

ps2 : i found in my task manager

maybe this is the source of pb ? a stuck update ? y’all have it as well? is it opened 24/7 anyway ?

Userlevel 2

Same issue. i can’t find this solution. new problem

Userlevel 1

Everything the same. 

same

 

same shit bro

 

такая же фигня

такая же фигня

 

💀

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