Where is my THX Spatial Audio activation key?!?!?!

The other day, I bought a Razer BLACKSHARK V2 Pro, and I don't have an activation key either in the box. And also it was not issued after the registration of the headphones. For the first time in my life, I betrayed my principles and bought a Razer product and expectedly stepped into s***t. I am already silent that I spent an hour to figure out the races of the NECESSARY software! Razer, where is my f***ng key?! The Russian-speaking support said that the key is issued within 24-48 hours. Time is up - I have not received the key Why should I take care of this, go to foreign forums without knowing the language and try to figure out the negligence of the headphone manufacturer in a foreign language for me?! Thank you Google translator for being...