Hello, i have Kraken Ultimate and yesterday i performed a clean Windows 11 installation on my computer in a attempt to fix the audio issues caused by the latest Razer Synapse update, even after format the computer and install the Windows again and the latest Synapse update from nov 16th i'm still facing audio issues, the quality of audio is good but when i go to watch videios or listen any songs on my computer, they have a little delay from the audio in the start of the video or music, i noticed that this issue is more frequently when i go to watch some videios on the youtube, i hope Razer fix this soon.
Audio delay after latest Synapse update
The current solution does the following, (if you rarely use Razer Synapse, uninstall it for now or leave it installed, it doesn't matter).
Next, search for "system sounds" in Windows and go to the "Playback" window, click on the properties of the Razer device you are using, go to "Enhancements" and disable all enhancements. It may not sound the same anymore, but you will notice a super incredible change and without delays when browsing.
HI! I don’t usually reply to anything because I’m incredibly socially awkward but anyway besides the point.
For me this started happening after I did a full reset of my computer and all the audio device settings reset, I looked at this thread a couple of days ago and decided to give up but after being so annoyed by it today I went through everything I could.
![](https://uploads-us-west-2.insided.com/razer-us/attachment/f2f3d1d4-a996-4c86-a2a6-053032765fff.png)
![](https://uploads-us-west-2.insided.com/razer-us/attachment/8af8828c-e2ad-4612-bed6-5265c65ce799.png)
By changing audio enhancements from device default effects (even with THX disabled in the app) to Off the delay from the start of audio was removed (for me). Now of course if you are someone who does use THX spatial audio then it’s something to weigh up but hopefully this solution works for everyone else!
The current solution does the following, (if you rarely use Razer Synapse, uninstall it for now or leave it installed, it doesn't matter).
Next, search for "system sounds" in Windows and go to the "Playback" window, click on the properties of the Razer device you are using, go to "Enhancements" and disable all enhancements. It may not sound the same anymore, but you will notice a super incredible change and without delays when browsing.
Also just realised this was here but on the second page so I didn’t check it but whatever I can confirm it works I guess 😭😅
Just popping in to add my voice to the choir. I’m having the same issue with my Blackshark V2 Pro. It’s made playing Hi Fi Rush impossible, as the audio was always way behind the action. It’s also very noticeable when grinding away at the SF6 training room, as I’m always listening in to audio cues.
I’ll take some of the advice above by disabling enhancements and see how that does. But I’m just gonna say it straight, if Razer does not fix this issue really soon I will not buy any more products from them.
I have the same issue with my Razer Kraken V3. For some reason, the change in volume is delayed when coming out of the headset’s speakers. I have only noticed it in certain games like Roblox, and Minecraft, but Lethal Company’s audio is fine. Is this something Razer is aware of? (if you think you have this issue you can test it out by changing your pcs volume and the volume of the sound played. the change in volume of the sound effect played should be delayed if you have this issue)
its crazy that this thread is 7 months old and there still isnt even an automated “we will look into this” feedback from this company, i was a big razer fan until this issue hit me a few months ago, after resetting my pc and not installing synapse it magically went away… now i installed it again to change my mkb colours and there we go, its there again, obvsly somehting that still isnt fixed.
Get your priorities straight razer.
And to everyone that reads this do what i do and from now on, if you upgrade peripherals, dont choose razer, even if it looks good. The looks are there, everything else isnt
still problem
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