Doesn't Synapse see the Kraken V3 Pro | Razer Insider
Question

Doesn't Synapse see the Kraken V3 Pro

  • 7 October 2023
  • 2 replies
  • 138 views

Today, the Synapse software updated again, and it still doesn't recognize my headset on my computer. This problem has occurred several times over the past 3 months, and until now, I've been able to resolve it by restarting the software. I've tried restarting the computer, reinstalling the software, and moving the receiver unit to a different USB port, but unfortunately, none of it helped. The headset works with a jack cable, but the software still doesn't detect it

 


2 Replies

I have the same issue; you and I are not the only ones. Some Google searches show this has been a bug for at least a year. I just got this headset, but I am seriously considering returning it.

I have exact same problem (Kraken V3 Pro) after Windows 11 restart my pc recognize my headset anymore

I found out I found out Razer synapse turns off the dongle and doesn't reactivate it, I have USB power disabled when the computer is turned off (ErP) this helps a litte.

 

Please Razer fix this!!!!

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