Kraken pro v2 (Quartz) not working with synapse | Razer Insider

Kraken pro v2 (Quartz) not working with synapse

  • 25 February 2019
  • 1 reply

I got my headphones about a month ago, ive done the registering on the synapse. Problem is there's no options to edit sound or mic or anything.
Does the quartz version not work with synapse?

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1 Reply

Userlevel 7
The only diffrence is color but the device is the same. You use synapse 2 ? if yes try to remove it delete files in appdata and programfiles then go to device menager remove headset unplug it and reboot pc when pc boot download new synapse 2 from razer website install it and plug headset wait windows will install again driver for headset and reboot one more time.