Problem with Synapse 3... failed to start | Razer Insider

Problem with Synapse 3... failed to start

  • 30 December 2022
  • 17 replies
  • 162 views
mini2109
Userlevel 4
Hi.
I've had a problem with Synapse 3 for some time now (maybe after upgrading to Windows 11...).
Every now and then I get this error while loading the program.
Redo doesn't help.
I've already tried reinstalling the app and it helps for a few days and then again.

I tried to enable the "service" razer synapse in the WIndows settings but it also does not work - this error is shown (screen below).
Have any ideas?


17 Replies

A
Userlevel 3
try to uninstall synapse and clean it with the razer tool https://rzr.to/Tf53xj
synapse does not have a clean install option.
mini2109
Userlevel 4
AndreAzevedo
try to uninstall synapse and clean it with the razer tool https://rzr.to/Tf53xj
synapse does not have a clean install option.

Not working
A
Userlevel 3
mini2109
Não está funcionando

So it's worse than I imagined. doesn't even synapse check and install all the dependencies?
or is there something blocking.
mini2109
Userlevel 4
For the 3rd time - after uninstalling, manually cleaning the folders and the registry, the application finally works.
But I'm afraid to turn off the computer because I'm afraid that after restarting everything won't break.
A
Userlevel 3
It is common for some drivers to experience issues when undergoing a Windows update. in many cases, a clean install of Windows is the best choice. congratulations solved.
mini2109
Userlevel 4
AndreAzevedo
It is common for some drivers to experience issues when undergoing a Windows update. in many cases, a clean install of Windows is the best choice. congratulations solved.

It's an idea but I really don't want to reinstall everything from scratch - making a backup and restoring doesn't make sense because it will be the same as the update.
Btw, I have the impression that after installing Windows 11 I have only problems with Razer accessories.
Basilisk v3 pro has some weird problem when scrolling down that it goes up by itself from time to time.
A
Having the same problem here, program worked fine until yesterday. Razor central launches on start up but when i click login the program just crashes. Re-installed 4 times with the cleaner and same thing happens. No clue whats going on at this point.

I have gone back and tried RS 2 and it works fine allowing me to login, but my current mouse is not supported only on RS 3.
7
If anyone knows for some reason my blackshark v2 pros work but then once i stick in the mic into the headphones they stop working and i cant hear anything. If anyone could help that would be very appreciated.
A
Userlevel 3
AR0C1
Having the same problem here, program worked fine until yesterday. Razor central launches on start up but when i click login the program just crashes. Re-installed 4 times with the cleaner and same thing happens. No clue whats going on at this point.

I have gone back and tried RS 2 and it works fine allowing me to login, but my current mouse is not supported only on RS 3.

try starting synapse 3 in offline mode as a guest.
A
Userlevel 3
7578599
If anyone knows for some reason my blackshark v2 pros work but then once i stick in the mic into the headphones they stop working and i cant hear anything. If anyone could help that would be very appreciated.

activate the warranty.
7
AndreAzevedo
activate the warranty.

I got it to work, thanks alot but if you know by chance how when I boot up my pc like 4 or 5 different razor things open and some of which i dont even have. Do I have to unistall them or somthing
A
Userlevel 4
AndreAzevedo
activate the warranty.

thank you for your tips
A
AndreAzevedo
activate the warranty.


I can not, before I get a chance to click login or guest the program crashes.

AndreAzevedo
try starting synapse 3 in offline mode as a guest.

I can not, before I get a chance to click login or guest the program crashes.
A
Userlevel 3
AR0C1
I can not, before I get a chance to click login or guest the program crashes.


I can not, before I get a chance to click login or guest the program crashes.

maybe you have to clean windows completely
A
Userlevel 3
7578599
I got it to work, thanks alot but if you know by chance how when I boot up my pc like 4 or 5 different razor things open and some of which i dont even have. Do I have to unistall them or somthing

LOL don't click on any of that
7
AndreAzevedo
LOL don't click on any of that

yes I know but is their any chance i can like make it stop turning on during startup? or not
A
Userlevel 3
show where this appears in a print
7578599
yes I know but is their any chance i can like make it stop turning on during startup? or not

show where this appears in a printscreen.
so I can know how to help.

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