Problem with Synapse 3... failed to start | Razer Insider

Problem with Synapse 3... failed to start

  • 30 December 2022
  • 17 replies
  • 187 views

Userlevel 4
Hi.
I've had a problem with Synapse 3 for some time now (maybe after upgrading to Windows 11...).
Every now and then I get this error while loading the program.
Redo doesn't help.
I've already tried reinstalling the app and it helps for a few days and then again.

I tried to enable the "service" razer synapse in the WIndows settings but it also does not work - this error is shown (screen below).
Have any ideas?



17 Replies

Userlevel 3
try to uninstall synapse and clean it with the razer tool https://rzr.to/Tf53xj
synapse does not have a clean install option.
Userlevel 4
AndreAzevedo
try to uninstall synapse and clean it with the razer tool https://rzr.to/Tf53xj
synapse does not have a clean install option.

Not working
Userlevel 3
mini2109
Não está funcionando

So it's worse than I imagined. doesn't even synapse check and install all the dependencies?
or is there something blocking.
Userlevel 4
For the 3rd time - after uninstalling, manually cleaning the folders and the registry, the application finally works.
But I'm afraid to turn off the computer because I'm afraid that after restarting everything won't break.
Userlevel 3
It is common for some drivers to experience issues when undergoing a Windows update. in many cases, a clean install of Windows is the best choice. congratulations solved.
Userlevel 4
AndreAzevedo
It is common for some drivers to experience issues when undergoing a Windows update. in many cases, a clean install of Windows is the best choice. congratulations solved.

It's an idea but I really don't want to reinstall everything from scratch - making a backup and restoring doesn't make sense because it will be the same as the update.
Btw, I have the impression that after installing Windows 11 I have only problems with Razer accessories.
Basilisk v3 pro has some weird problem when scrolling down that it goes up by itself from time to time.
Having the same problem here, program worked fine until yesterday. Razor central launches on start up but when i click login the program just crashes. Re-installed 4 times with the cleaner and same thing happens. No clue whats going on at this point.

I have gone back and tried RS 2 and it works fine allowing me to login, but my current mouse is not supported only on RS 3.
If anyone knows for some reason my blackshark v2 pros work but then once i stick in the mic into the headphones they stop working and i cant hear anything. If anyone could help that would be very appreciated.
Userlevel 3
AR0C1
Having the same problem here, program worked fine until yesterday. Razor central launches on start up but when i click login the program just crashes. Re-installed 4 times with the cleaner and same thing happens. No clue whats going on at this point.

I have gone back and tried RS 2 and it works fine allowing me to login, but my current mouse is not supported only on RS 3.

try starting synapse 3 in offline mode as a guest.
Userlevel 3
7578599
If anyone knows for some reason my blackshark v2 pros work but then once i stick in the mic into the headphones they stop working and i cant hear anything. If anyone could help that would be very appreciated.

activate the warranty.
AndreAzevedo
activate the warranty.

I got it to work, thanks alot but if you know by chance how when I boot up my pc like 4 or 5 different razor things open and some of which i dont even have. Do I have to unistall them or somthing
Userlevel 4
AndreAzevedo
activate the warranty.

thank you for your tips
AndreAzevedo
activate the warranty.


I can not, before I get a chance to click login or guest the program crashes.

AndreAzevedo
try starting synapse 3 in offline mode as a guest.

I can not, before I get a chance to click login or guest the program crashes.
Userlevel 3
AR0C1
I can not, before I get a chance to click login or guest the program crashes.


I can not, before I get a chance to click login or guest the program crashes.

maybe you have to clean windows completely
Userlevel 3
7578599
I got it to work, thanks alot but if you know by chance how when I boot up my pc like 4 or 5 different razor things open and some of which i dont even have. Do I have to unistall them or somthing

LOL don't click on any of that
AndreAzevedo
LOL don't click on any of that

yes I know but is their any chance i can like make it stop turning on during startup? or not
Userlevel 3
show where this appears in a print
7578599
yes I know but is their any chance i can like make it stop turning on during startup? or not

show where this appears in a printscreen.
so I can know how to help.

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