Synapse 3 Mac OS X Support

fearlesshyena
I'm almost certain Razer support doesn't even check the forums (they haven't responded here after almost a year)
It's probably a better idea for everyone who wants Synapse 3 on Mac sign this petition on Change to get them to do something

https://www.change.org/p/min-liang-tan-provide-mac-os-with-synapse-3

Done & sent $30 put towards the cause. :smile_:
Time to join the fight.
Just noticed that it's a year old & has stalled.
Come on guys, at least sign the petition, it's free & could help.

So long story short; if you have a lower version of Mac OS Sonoma It will work as long as is not m1 or higher; just change the date settings before 2019; and install Synapse 2.; on the other hand if my computer with Sonoma I couldn't find a way to make the device visible. Tartarus V2

How is it possible to ship a product in 2021 with such bad software support..? Especially when they take a premium fee for it! Just bought a razer naga pro, and it is ridiculous that it does not have any support at all for Mac, no workarounds, no beta software, or a lite version. The workaround using windows is not a feasible alternative, since it does not support all the features you could expect from a first-party solution for mac. Probably have to return it if there is no news about any solution at all.

LATEST UPDATE:
I kept the keyboard intending to give Razer a spray, but plugged it in & it did everything I needed straight out of the box, without Synapse. Nice.
If someone in the contact centre had told me that at the start, I wouldn't have had to endure all the mindless template shrouded drivel & saved a lot of frustration.
That said, I'm delighted with my Huntsman v2 Analog & won't be chewing anyone's ear.
I've contacted them since & voiced my concerns that you professionals are disappointed.
I pleaded for a slow but steady ramp up of Synapse, to bring hope & restore trust.
Sorry gamers, I don't take you seriously.
I urge professionals to politely contact Chelsea (my Super Heroine ) at Razer, she's been amazing & has been the only staff member to show Mac Razer customer respect.

mainarx
End of July 2021, just got Orochi V2 and it only works with Synapse 3 that is not supported on a Mac. What a bummer

I feel your pain, in my opinion, it's bad enough for existing Mac customers who have already purchased products, to later find that they're now not supported, but to allow new buyers to purchase Razer products to find out the bad news when they try plugging them in, is poor form.
The cheapest fix could be for Razer to inform all outlets of the problem & provide them with large "INCOMPATIBLE WITH Mac OS" labels for all of their current & future Razer products, until Razer produces new packaging.

mainarx
They actually do have a list of requirements on a box and it states that it requires a Windows machine. But on the other hand it a has a big Bluetooth log on it, which presumes compatibility with all platforms. And mouse itself does work, just you can't tweak it. But overall I agree, a big warning lable "not compatible with Mac" would help a lot, but i actually think they won't do it on purpose, just to get bigger sale numbers.

The thing with packaging, is that I doubt whether anyone reads everything on it before heading to the checkout.
If there's a compatibility issue, the packaging should declare it boldly.

Going to switch to Logitech, they handle customer service and actually listen to customers

I just got the black widow v4 pro and unfortunately there’s no mac support for synapse 3, how is this possible? 

Just picked up a Naga Pro today at Microcenter without checking this. I guess in 2021 you'd expect one of the largest brands to provide support on MacOS. Guess this plug and play $150 mouse is going back to Microcenter as soon as I order a new Logitech mouse

Sup. any comments from yours side?

Up To Date, current RAZER peripheral primary focus is towards "gaming".

Apple needs to level up the playing field.

No further explanation required

Concur, Apple needs to level up the gaming capabilities. Regardless, I guess my M2 Pro Mini, which can play any games I want on max graphics and maintain over 100fps, doesn’t qualify me as a “gamer.” Too bad for me that I want to be able to do my work on my Mac, which is more user friendly and runs more smoothly than any PCs I’ve used, and then use Razer’s awesome peripherals to play some games when all the work is finished. I guess just because I’m not a PC loyalist and don’t care to play YOUR preferred AAA games I shouldn’t be allowed to access all of the features built into my Basilisk V3 Pro, eh?

I agree that Apple needs to make a bigger effort to participate in the gaming community, but what’s more relevant to this thread is that RAZER needs to understand that their primary focus should not be towards “gaming,” it should be toward CUSTOMERS who like to game. Period. “No further explanation required.”

It’s unbelievable that such powerful machine as a MacBook Pro doesn’t being considered as gaming hardware. I just bought a Basilisk v3 pro mouse and I can’t explain how infuriating is to not be able to fully use it. Not even the workaround apps are able to manage light settings. Thank God there’s a way to bind actions for the keys but man this sucks 

tetrodon
please devellop the synapse 3 for macos 11.4 ... I can't use It and i can't use my Razer tartarus V2 :-(

Gg