It would be great if we could get some traction on adding support Mac OS X for Synapse 3. I just purchased my Blackwidow Elite and would like to use it for work too which is Mac. I am disappointed there isn't cross platform support, will there ever be cross platform support or should return my keyboard for another?
Are newer devices also compatible with Synapse 2?
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End of July 2021, just got Orochi V2 and it only works with Synapse 3 that is not supported on a Mac. What a bummer
mainarx
End of July 2021, just got Orochi V2 and it only works with Synapse 3 that is not supported on a Mac. What a bummer
I feel your pain, in my opinion, it's bad enough for existing Mac customers who have already purchased products, to later find that they're now not supported, but to allow new buyers to purchase Razer products to find out the bad news when they try plugging them in, is poor form.
The cheapest fix could be for Razer to inform all outlets of the problem & provide them with large "INCOMPATIBLE WITH Mac OS" labels for all of their current & future Razer products, until Razer produces new packaging.
EMERALDbizVolt199
I feel your pain, in my opinion, it's bad enough for existing Mac customers who have already purchased products, to later find that they're now not supported, but to allow new buyers to purchase Razer products to find out the bad news when they try plugging them in, is poor form.
The cheapest fix could be for Razer to inform all outlets of the problem & provide them with large "INCOMPATIBLE WITH Mac OS" labels for all of their current & future Razer products, until Razer produces new packaging.
They actually do have a list of requirements on a box and it states that it requires a Windows machine. But on the other hand it a has a big Bluetooth log on it, which presumes compatibility with all platforms. And mouse itself does work, just you can't tweak it. But overall I agree, a big warning lable "not compatible with Mac" would help a lot, but i actually think they won't do it on purpose, just to get bigger sale numbers.
mainarx
They actually do have a list of requirements on a box and it states that it requires a Windows machine. But on the other hand it a has a big Bluetooth log on it, which presumes compatibility with all platforms. And mouse itself does work, just you can't tweak it. But overall I agree, a big warning lable "not compatible with Mac" would help a lot, but i actually think they won't do it on purpose, just to get bigger sale numbers.
The thing with packaging, is that I doubt whether anyone reads everything on it before heading to the checkout.
If there's a compatibility issue, the packaging should declare it boldly.
This is unacceptable. Returning my mouse as soon as it arrives.
Razer what is going on? I love your products and just recently got a Basilisk V3 and now find that I can't configure it the way I want because I'm a Mac user.
Unfortunately it doesn't work via Parallels over Windows for ARM either. Then give us the opportunity to offer a good macOS software.
We all support you as a company and buy your products.
Going to switch to Logitech, they handle customer service and actually listen to customers
Just spent all my pocket money on a mouse, in which I cant control nor use to it's fullest capability. Im furious!
Time to switch to SteelSeries
Just picked up a Naga Pro today at Microcenter without checking this. I guess in 2021 you'd expect one of the largest brands to provide support on MacOS. Guess this plug and play $150 mouse is going back to Microcenter as soon as I order a new Logitech mouse
bonsoir,
avant tous je me présente, je suis un utilisateur des produits Razer , j'ai :
-RAZER DEATHSTALKER CHROMA
-RAZER NAGA CHROMA - SOURIS GAMING MMO MULTICOLORE
-RAZER KRAKEN 7.1 V2
-RAZER TARTARUS V2
-RAZER BASESTATION CHROMA
-RAZER GOLIATHUS CHROMA
et synapse 2 version 1,88,20
voila déjà quelques années que j'utilise petit a petit tous ces produits.
Par le passé ils ont pu fonctionner plus ou moins chacun leur tours .
mai quand est-il vraiment aujourd'hui ? sert Apple sort des mises à jours OS régulièrement. les produits évoluent , mais comme toutes les sociétés .
est ce que le prix des produits n'est pas assez cher pour avoir des personnes attitrées au développement pour les interfaces MAC OS ? ou est-ce une volonté dissimulée de l'entreprise de ne rien faire pour nous les personnes qui vous informent en vous et vos produits ?
Cordialement .
avant tous je me présente, je suis un utilisateur des produits Razer , j'ai :
-RAZER DEATHSTALKER CHROMA
-RAZER NAGA CHROMA - SOURIS GAMING MMO MULTICOLORE
-RAZER KRAKEN 7.1 V2
-RAZER TARTARUS V2
-RAZER BASESTATION CHROMA
-RAZER GOLIATHUS CHROMA
et synapse 2 version 1,88,20
voila déjà quelques années que j'utilise petit a petit tous ces produits.
Par le passé ils ont pu fonctionner plus ou moins chacun leur tours .
mai quand est-il vraiment aujourd'hui ? sert Apple sort des mises à jours OS régulièrement. les produits évoluent , mais comme toutes les sociétés .
est ce que le prix des produits n'est pas assez cher pour avoir des personnes attitrées au développement pour les interfaces MAC OS ? ou est-ce une volonté dissimulée de l'entreprise de ne rien faire pour nous les personnes qui vous informent en vous et vos produits ?
Cordialement .
Sup. any comments from yours side?
Guess I should return my Tartarus V2, what a waste of time
Just Got a Razer Cynosa v2, Currently using it with the github application. RAZER PLS ADD THE MACOS SUPPORT FOR SYNAPSE 3
tetrodon
please devellop the synapse 3 for macos 11.4 ... I can't use It and i can't use my Razer tartarus V2 :-(
Gg
I too have been duped into buying the Kiyo Pro and found my way here after digging around for support beyond "on" and "off". The amazon listing didn't mention compatibility at all and in 2022, one should reasonably believe Windows and MacOS are universally supported. I'll be returning this piece of useless trash immediately.
I just recently purchased the razer homerun bundle and ever since I plugged all of the products into my mac, I had to use this https://github.com/1kc/razer-macos. I mean its pretty good and all but I've see what Razer Synapse 3 can do. It makes the github download look like trash. heck, its 2022. Razer, I bet you've hear this millions of times but I'll just say it again, please, and I mean PLEASE make razer synapse 3 compatible with mac. Just look at this thread it overlook all the people that need this.
A razer user, Superaxe222
A razer user, Superaxe222
CORALDarkMagentasharp853
Someone found this. The thread was locked so I am reposting it here. Confirmed it is working. A little clunky but I am sure you guys can figure it out. No button assignment, but colors, battery level and detection worked for my Naga Pro on Mac 10.14.6 Mojave https://github.com/1kc/razer-macos
It does a pretty decent job with colors, but fire, ripple, and overlapping effects are nonexistent in this github download.
I just received my Viper Ultimate and can barely use it on my Mac running OS 12.4. The least they could have done is mentioned this in the product specs/requirements. I wouldn't have bothered. I guess it's time to return it?
bayMediumTaupecool318
It would be great if we could get some traction on adding support Mac OS X for Synapse 3. I just purchased my Blackwidow Elite and would like to use it for work too which is Mac. I am disappointed there isn't cross platform support, will there ever be cross platform support or should return my keyboard for another?
Are newer devices also compatible with Synapse 2?
Yeah, used to have a mac before I got a pc using synapse was a hell hole to put it lightly.
The interface is all weird when its on mac.
VinyeMustaine
Hi there,
I can't have my Razer Naga Pro fully working on Mac OS Monterey because Synapse 3 has no support for Mac.
Fortunately I can use BT connection and use it as a standard mouse, however I can't set hotkeys, which is the main reason for me to have a mouse such like that.
I am very disappointed that a product such as this one come with no compatibility for Mac users. I should have stick to the Logitech G604 which had all these functions properly working...
There is a solution
Connect the mouse to a windows computer with Synapse 3 installed.
Then install hotkeys as you want.
It will work when connecting back to macos
How do I turn off keyboard LEDs on mac?
Userlevel 7
pulsecarWinterSky681
How do I turn off keyboard LEDs on mac?
Via 3rd party app https://github.com/1kc/razer-macos
Sad story, sold my Basilisk Ultimate, bought SteelSeries, returned it, bought Logitech, have it unboxed on my desk, bought OrochiV2. I'm in love with it on both MacOS and Windows. Parallels could not handle the Synapse v3 in order for me to configure the DPI switch to a random key, did this on my Windows laptop, yet I don't feel confident because on WinOS it fails to pair using the Bluetooth so that I could check if any configuration is being possible via Synapse v3 in BT mode. On the other hand, the usual problems on MacOS without Synapse - Back/Forward keys are not being recognised in World of Warcraft for example as keys, at all. There's no complete happiness.
Hi Razer Team...
sorry don't want to wake you... this discussion is been going on for years. Not that you found a solution for it, but you don't even take a stand to the topic. Isn't it sad to read brands like Logitech, Steel Series or Corsair in this thread? Yes? No? Or do you just don't give a shit? Well I wish you very much success with more pink Kraken Kittys, apparel collections and things that really matter.
sorry don't want to wake you... this discussion is been going on for years. Not that you found a solution for it, but you don't even take a stand to the topic. Isn't it sad to read brands like Logitech, Steel Series or Corsair in this thread? Yes? No? Or do you just don't give a shit? Well I wish you very much success with more pink Kraken Kittys, apparel collections and things that really matter.
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