Windows driver foundation 100% cpu usage when using razer synapse 2.0 | Razer Insider

Windows driver foundation 100% cpu usage when using razer synapse 2.0

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L
Userlevel 5
xInSaNeKiLLs
Can you read my sentence again? I'm talking about people with a headset.

yes, I know, but I think, that many of them may have other Razer device too, so they need Synapse. And there is no way, to exclude one device from Synapse, af I know.
X
Lusabit
Without synapse, you loose all functionality like additional side buttons functions and macros. That makes no sense, then one can use a 10$ XYZ mice.


Can you read my sentence again? I'm talking about people with a headset.
L
Userlevel 5
xInSaNeKiLLs
If you don't care about enchanted Audio quality just close synapse. Like I said above.

Without synapse, you loose all functionality like additional side buttons functions and macros. That makes no sense, then one can use a 10$ XYZ mice.
X
Lusabit
Did someone try to fix the problem, with stopping the WMI service in windows services.msc ?

sc stop winmgmt (as Admin.cmd)


If you don't care about enchanted Audio quality just close synapse. Like I said above.
L
Userlevel 5
Did someone try to fix the problem, with stopping the WMI service in windows services.msc ?

sc stop winmgmt (as Admin.cmd)
X
hitNeonFuchsia127
This is happening to me too, windows foundation and synapse taking 33% of CPU time but goes back to normal 0% when I unplug the headset. I really hope I didn't spend money on something I can't use.


I already said this like 5 times. Just shut down your Razer synapse.... This will fix the cpu usage bug. Only thing is your sound won't be enhanced.
H
This is happening to me too, windows foundation and synapse taking 33% of CPU time but goes back to normal 0% when I unplug the headset. I really hope I didn't spend money on something I can't use.
X
Shadowdragon352
"I have endorsed the case to our Development Team for further investigation. We'll keep you posted once we receive feedback from them." Has anyone else got this far with support?? It sounds like they might end up fixing it but I have no idea how long it will take.


They will never fix it. They straight up ignore me on reddit. https://www.reddit.com/r/razer/comments/bdkixj/razer_can_u_fix_this_problem_after_6_months_of/
S
"I have endorsed the case to our Development Team for further investigation. We'll keep you posted once we receive feedback from them." Has anyone else got this far with support?? It sounds like they might end up fixing it but I have no idea how long it will take.
L
Userlevel 5
SpiderCarnage
will there happen anything? i cant even play LoL currently without massive problems caused by this.

As this forum is a community, you will not get reliable answer from someone. If you want it, go to Razer support forum and open a ticket. Then you should get a contact, perhaps a solution.

You can read in thread synapse-3-update-18-mar-2019-release-announcement. Seems that WMIProvider and GameManagerService cause the problems. You can try to stop/disable starting of/ Windows WMIProvider Service as a workaround. May be it helps.
S
will there happen anything? i cant even play LoL currently without massive problems caused by this.
X
Yo razer, do we need 5 pages of comments before we get noticed?
A
What "bugs" me the most... There have been "some" bugs lately .. with synapse 3.0. They were dealt with swiftly. Yet what 'bout a 60% BUG that's fucking up the "PLATFORM" for like ALL the WIN10\\1809 update | Razer Electra v2 ?!? ... users.

Razer? Really ... WTF R U DOIN?!
X
About people complaining about the not even being able to play games. Just close synapse or uninstall it. Simple. Your cpu load will be normal but yea voice and sound will be a bit crappy, especially mic. Maybe they will fix it before half a year has gone by. Would be cool.
I
Csizi
Uninstall the synapse immediately! 😃 and don't even think about to install it before they fix it. with this, you lose the synapse sound and mic settings so your mic will be terrible (use push to talk everywhere)


F that, I always use my headset while gaming, discord ect. i might as-well buy a new headset then. I've heard good things about a brand that starts with the letter L.
earlier this day i had a problem with Razer synapse 3 (GameManagerService) proces taking all my cpu resources, the WMI provider Host just took 40-60% of it.
And now this...

I just never calculated that my headset could be the bottleneck of my pc.
S
I have contacted support and after going through all the useless troubleshooting they have escalated my case.
"Hi,

Great day! Thank you for the response. We already forwarded this case to our relevant team and once we have an update for you, we will keep you posted as soon as possible. Thank you for extending your patience with us."
Hopefully now something gets done.
C
Imactavish
I tried both without succes, i cant even play a game with my headset plugged in. Then my cpu will go to the 90% load, and shit begins to stutter and my fps.... my sweet FPS :slightly_sad:.


Uninstall the synapse immediately! 😃 and don't even think about to install it before they fix it. with this, you lose the synapse sound and mic settings so your mic will be terrible (use push to talk everywhere)
I
Csizi
No. I just opened a support case again. I hope this time they said something more than just the repair and clean install...

I tried both without succes, i cant even play a game with my headset plugged in. Then my cpu will go to the 90% load, and shit begins to stutter and my fps.... my sweet FPS :slightly_sad:.
C
zoneLincolnGreenfast074
Anybody moved this conversation to Reddit? I am having this same problem and its really driving me insane that it takes up so much CPU... It's the beginning of April and they still haven't fixed the issue. I have been waiting for so long for them to fix this.


No. I just opened a support case again. I hope this time they said something more than just the repair and clean install...
Z
Anybody moved this conversation to Reddit? I am having this same problem and its really driving me insane that it takes up so much CPU... It's the beginning of April and they still haven't fixed the issue. I have been waiting for so long for them to fix this.
L
Arcite520
...yeah i have some news:

Gaming accessory brand Razer has released its financial results for the first half of 2018, which ended June 30, announcing a third year in a row of first half revenue growth.


  • Total revenue for H1 2018 was $274.2M USD, up 38.5% year-over-year.
  • Gross profit grew 45.9% year-over-year to $79.5M.
  • Revenue from hardware was $176M, up 32.8% year-over-year.

... and they can't even fix a small fucking CPU hog bug. But the fix is already here guys! ... Logitech, Steelseries, Sennheiser, HyperX, Audio Technica, Astro. ... Take your pick.

There are many "fixes" out there...


This is just getting beyond ridiculous. My dual Xeon with 16 cores lose more than 30% of CPU power every time I launch this ridiculous software. I'm so sorry that I even considered to buy razer. Never ever razer again Steelseries will have my money.
A
litapoeg
Any news on this one?

...yeah i have some news:

Gaming accessory brand Razer has released its financial results for the first half of 2018, which ended June 30, announcing a third year in a row of first half revenue growth.


  • Total revenue for H1 2018 was $274.2M USD, up 38.5% year-over-year.
  • Gross profit grew 45.9% year-over-year to $79.5M.
  • Revenue from hardware was $176M, up 32.8% year-over-year.

... and they can't even fix a small fucking CPU hog bug. But the fix is already here guys! ... Logitech, Steelseries, Sennheiser, HyperX, Audio Technica, Astro. ... Take your pick.

There are many "fixes" out there...
L
Any news on this one?
X
Well done razer. For me also the last time buying your product. Also will make sure my brother and friends will never buy your shitty product. Literally ZERO support in almost half a year now??? Step-up your fkin game.
N
60 euros for just green led snakes! Goodbye razer! I am not going to buy something razer again..
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