Windows driver foundation 100% cpu usage when using razer synapse 2.0
So i looked into task manager one day to see that Windows Driver Foundation is using 50% of my cpu after i turned synapse off it went away any ideas on how to fix this issue?
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At last! After so many months of dread and struggle..(since december 2018) i finally manged to fix it ! [details in here]
Thank you Razer for all the support. Great team!
Thank you Razer for all the support. Great team!
Same problem here, in my case Razer Electra V2 is keeping my CPU at 50-60% load - Windows Driver Foundation - WUDFHost.exe being the process. Once i disconnect the headset/or disable Synapse, my CPU usage goes back to normal. Fresh OS installation here, Windows 10 Pro 64bits - build 1809 .
Did try uninstalling/reinstalling Synapse 2.0 .. no go. Can someone please post a solution to this? That until Razer fixes it? - If they'll ever fix it..
Did try uninstalling/reinstalling Synapse 2.0 .. no go. Can someone please post a solution to this? That until Razer fixes it? - If they'll ever fix it..
Your GameManagerService doing something wrong and keep WMI writing event log.
Is it keep checking what games are running thru WMI every second?
I do not installed any game!
DO NOT HIRE kindergarten developers.
Post the code here
We can FIX IT.
Namespace = root\\cimv2; NotificationQuery = SELECT * FROM Win32_ProcessTrace; UserName = NT AUTHORITY\\SYSTEM; ClientProcessID = 2036, ClientMachine = LLL-PC; PossibleCause = Temporary
Id = {00000000-0000-0000-0000-000000000000}; ClientMachine = L-PC; User = NT AUTHORITY\\SYSTEM; ClientProcessId = 2036; Component = Unknown; Operation = Start IWbemServices::ExecNotificationQuery - root\\cimv2 : SELECT * FROM Win32_ProcessTrace; ResultCode = 0x80041032; PossibleCause = Unknown
Is it keep checking what games are running thru WMI every second?
I do not installed any game!
DO NOT HIRE kindergarten developers.
Post the code here
We can FIX IT.
Namespace = root\\cimv2; NotificationQuery = SELECT * FROM Win32_ProcessTrace; UserName = NT AUTHORITY\\SYSTEM; ClientProcessID = 2036, ClientMachine = LLL-PC; PossibleCause = Temporary
Id = {00000000-0000-0000-0000-000000000000}; ClientMachine = L-PC; User = NT AUTHORITY\\SYSTEM; ClientProcessId = 2036; Component = Unknown; Operation = Start IWbemServices::ExecNotificationQuery - root\\cimv2 : SELECT * FROM Win32_ProcessTrace; ResultCode = 0x80041032; PossibleCause = Unknown
Nothing so far, did try uninstalling just the SDK and the problem persists. Tho i did find the culprit - In Device Manager - going on Razer Electra's V2 Properties - on events it states:
Device USB\\VID_1532&PID_0514&MI_00\\6&94fb8e0&1&0000 requires further installation.
Obviously that trying to update the driver or checking windows update does not work. So i reckon that WUDFhost.exe as a process in trying to access the servers for these drivers.. but hangs, finding nothing thus keeping the load on our CPU's.
Also sfc/ scannow didn't help.
Come on guys.. if anyone knows a way to make this bad dream go away please post... It's Christmas for Christ's sake! - We wanna game with our friends / stream for our fans ...
Device USB\\VID_1532&PID_0514&MI_00\\6&94fb8e0&1&0000 requires further installation.
Obviously that trying to update the driver or checking windows update does not work. So i reckon that WUDFhost.exe as a process in trying to access the servers for these drivers.. but hangs, finding nothing thus keeping the load on our CPU's.
Also sfc/ scannow didn't help.
Come on guys.. if anyone knows a way to make this bad dream go away please post... It's Christmas for Christ's sake! - We wanna game with our friends / stream for our fans ...
Guess i found a temporary solution. THIS IS NOT A FIX by any means but at least works for now. Ending the process/tree on WUDFHost.exe does not work, it pops right up again. But suspending it does work.. at least until the next OS restart.
This is not a fix but at least this way the CPU load goes down and we can use Synapse. Razer please fix this, or at least acknowledge you guys are working on a stable fix.
//
Scratch that. Not working.. the process restarts itself after a while... This is getting very irritating.
This is not a fix but at least this way the CPU load goes down and we can use Synapse. Razer please fix this, or at least acknowledge you guys are working on a stable fix.
//
Scratch that. Not working.. the process restarts itself after a while... This is getting very irritating.
i still have same problem, when using my electra v2 with synapse open i get this process consuming high cpu, tryed some things but no one fix it
Same here. I buy last product from razer. bye bye
Hi man,
I have the exact same headset and the exact same problems. It has something to do with the windows update and the electra v2 atleast. Probably also other headsets. I think razer just doesn't give a shit. I actually got one response on reddit. Even though I said I'm not a retard and I have reinstalled the drivers multiple times(clean). They just said. Try uninstalling the driver and than clean installing it again. So they probably don't even read the messages or anything.
Funny thing is I have only used the headset for like 1-2 weeks normally. Then it got fked. Seems I'm never gonna buy razer again and also my little brother. We have had multiple razer kraken headsets and mouses. And my brother also has a really good keyboard now from razer. But with this support we are done. Not fixing it directly isn't a problem but not telling us anything is a problem. Bye-Bye razer!
I have the exact same headset and the exact same problems. It has something to do with the windows update and the electra v2 atleast. Probably also other headsets. I think razer just doesn't give a shit. I actually got one response on reddit. Even though I said I'm not a retard and I have reinstalled the drivers multiple times(clean). They just said. Try uninstalling the driver and than clean installing it again. So they probably don't even read the messages or anything.
Funny thing is I have only used the headset for like 1-2 weeks normally. Then it got fked. Seems I'm never gonna buy razer again and also my little brother. We have had multiple razer kraken headsets and mouses. And my brother also has a really good keyboard now from razer. But with this support we are done. Not fixing it directly isn't a problem but not telling us anything is a problem. Bye-Bye razer!
I have an open(?) case since the 13th of December. Ten days ago I have sent them a (polite) update reminder, still waiting for an answer. I can't believe that Razer cannot fix this... I have a Razer keyboard, mouse and of course the Electra V2. Really disappointing.
Synapse 2.0 update please.
My case has been escalated... Logs, screenshots etc. sent. Will post when I get some feedback.
Nope, nothing at all! Its like we bought a chinese headset from a street guy... same level of support!!!!
Windows 10, 1903 the problem continues ! May be Windows 11 works fine !!!!!!!!!! :mad_::frown_:
Userlevel 5
Mavericko1812
Just kill Razer Synapse Service Process, for me help.
No real solution. They have to fix their buggy software, by hireing developers, that have the expertise to write drivers !
RazerThe_Fiend
For people on Synapse 2 (specfically Electra V2 or Kraken 7.1 V2), this issue has been fixed with today's Synapse update.
I confirm. Just updated, and the issue is gone. Finally.
Userlevel 7
I send you a pm with fix guide cheack it and send feedback if this help you,
Userlevel 7
qwert2812
Would you please post it here as a post so other people like me who have similar problems could try?
This is few second on gogle
i probably post this if this was a offcial Microsoft forum but it's not ;/
Same here.. I can't find any solution did you find something?
Bump this crap up! Problem persists. Razer please say something. Or at least someone with a clue or a fix. Some of us cannot USE our peripherals on Win 10 - 1809 and Razer products - CPU usage going @60%.
BRO I have the same f problem... how to install an earlier vetsion of razer synapse? my cpu 30% and i have the same Windows Driver Foundation running whenever i have synapse open. im resetting my pc but it probs wont work... any help??? and this started happrning when i updated my synapse for the first time in 2months
Guess i managed to find a workaround regarding this problem. Until it gets fixed this is what i did:
1. Made a kit with Razer Tournament Drivers for my keyboard from Synapse 2.0. (keyboard not supported by Synapse 3) [excluded Razer Firefly and Lancehead TE - being supported by Synapse 3.0]
2. Uninstalled Synapse 2.0, also cleaning the registry and any residual files left after uninstalling.
3. Installed Synapse 3.0 witch does not support my current headset Electra V2, so no driver... no CPU load.
4. Installed Razer Tournament drivers kit for my Razer Blackwidow X TE. -Can use macro's and all the lightning settings this way.
5. Restarted my rig.
I know this is not a fix, but it is what's working for me now. This way i can use my keyboard and mouse settings, also adjust the Chroma effects at some degree - The headset is left "outside" so to say.. not trying to find whatever drivers wanted too. Downside is ofc that i cannot use the settings for my headset.
Razer, you should really clean up your backyard.. This is truly unacceptable for a company your size.. and for us to find "solutions" like that up there for problems that shouldn't even be in the first place.
1. Made a kit with Razer Tournament Drivers for my keyboard from Synapse 2.0. (keyboard not supported by Synapse 3) [excluded Razer Firefly and Lancehead TE - being supported by Synapse 3.0]
2. Uninstalled Synapse 2.0, also cleaning the registry and any residual files left after uninstalling.
3. Installed Synapse 3.0 witch does not support my current headset Electra V2, so no driver... no CPU load.
4. Installed Razer Tournament drivers kit for my Razer Blackwidow X TE. -Can use macro's and all the lightning settings this way.
5. Restarted my rig.
I know this is not a fix, but it is what's working for me now. This way i can use my keyboard and mouse settings, also adjust the Chroma effects at some degree - The headset is left "outside" so to say.. not trying to find whatever drivers wanted too. Downside is ofc that i cannot use the settings for my headset.
Razer, you should really clean up your backyard.. This is truly unacceptable for a company your size.. and for us to find "solutions" like that up there for problems that shouldn't even be in the first place.
guys, I have the same problem. Tech support is silent. Idea from @sharpWildOrchidx520 works, but the functionality is limited. Waiting for a decision, Razer!
This is getting beyond ridiculous really. Razer are you blind or deaf? 22 of January here.. .This problem never got fixed since last year's early December. How is this possible ? Please. We need an official answer. At least some "we are working on it" ... Or is this a "way" to push the consumer to go and BUY Synapse 3 products? .... Just asking. Bet i'm not the only one...
This is not normal razer. Dafuq is this man. I can't use my headset without the drivers. Yet it's so fkin slow with Synapse installed. Fix ur fkin shit.
New update. Not the best either :\\ ... Without the "drivers" the sound cuts off from time to time.. forcing me to plug/unplug my headset, 2-3 times per day.. Swell.... Not to mention the fact that i have literally no control on the headset's settings .. Right.
It's 29 of January Razer. I get that most of you guys work on the new Synapse 3.0... And that your marketing department says "No no no" when ye'r trying to add older Razer products into 3.0 [Electra V2 ain't old, just cheap] But at least give us an ETA on this... Or is there any?
Clearly, as you can see above, there's a BIG problem with Win10 1809 and Razer Electra V2 (dunno about other Razer USB headsets but i fear the worst).
Is it so mind-boggling for you guys to fix a simple driver bug? Or you just literally don't give a
.... (:
Really... we even pay for this crap... Real dolla $$$ ..
It's 29 of January Razer. I get that most of you guys work on the new Synapse 3.0... And that your marketing department says "No no no" when ye'r trying to add older Razer products into 3.0 [Electra V2 ain't old, just cheap] But at least give us an ETA on this... Or is there any?
Clearly, as you can see above, there's a BIG problem with Win10 1809 and Razer Electra V2 (dunno about other Razer USB headsets but i fear the worst).
Is it so mind-boggling for you guys to fix a simple driver bug? Or you just literally don't give a
.... (:Really... we even pay for this crap... Real dolla $$$ ..
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