Razer Synapse 3

Hi, after updating Synapse to version 20231107, the Razer V3 Pro headphones have worse sound.I use the THX Spatial Audio mode, so I'll tell about this mode:1) The sound quality itself has become worse;2) The bass is gone or can barely feel it;3) There is no THX settings window.I hope this will be fixed in the next updates.Thanks

Does anyone else feels like the same eq after the update sound much worse?And there is something to do to fix it? i feel like i use 10$ headphones

Synapse keeps duplicating my last used profile. I allready did a clean install a month ago

Hello,Since reinstalling Windows I have encountered a problem with my Anansi keyboard with synapse 2.0.When I first start my PC, the additional keyboard keys (M1-M5 and T1-T7) do not perform the commands assigned in synapse. I then always restart the PC for it to work correctly.Razer support already told me to reinstall Synapse 2.0 but without success.Thank you for your help

Hello,As of recently I had two razer devices, one keyboard and one mouse, that used both Razer Synapse 2.0. My mouse broke and I got a replacement (Razer too) but that requires the installation of Synapse 3. That’s not an issue, since both softwares can be installed and co-exist, but Synapse 3 auto-detects my keyboard and takes priority of the device.Since I have a good amount of macros and profiles, and since there’s no portability of the old exported files from Synapse 2.0 to Synapse 3 I decided to set-up a default profile for my new mouse, to have my desired buttons and DPI, and then uninstall Synapse 3 so that Synapse 2.0 can detect my keyboard again and let me use my old macros and profiles.Today I noticed that sometimes the mouse profile doesn’t get detected and so the buttons revert to the basic ones. I find myself forced again to install Synapse 3.Is there a way to disable the detection of my keyboard from Synapse 3 so that Synapse 2.0 can still u

Please fix the problem with THX with the HeadSet Razer Kraken Ultimate! The THX led is not working and the THX is not working, the sound is not working properly as well! 

After installing the newest update from synapse, my Nari Essentials sounds like a 2$ school headset without any bass. When I want to load my profile from August, then nothing happens.. EQ won’t move at all. 

An update has arrived to the Razer Synapse program. However, it gives an error during the update. I uninstalled the program and did a clean installation, but this time it cannot find the headset. When I try to install the update, it gives an error again and the application no longer recognizes my headset, mouse and keyboard. However, all of my equipment is Razer brand. Don't send me a link and tell me to follow these steps. There is no method left that I haven't tried. please help.

Hi guys, after the last synapse update I have been having problems with the sound.I will describe my problem:When I'm playing something (when I open a game) the sound starts to increase and decrease by itself and it has a horrible quality, I've tried everything and I don't know what to do! 😤But when I'm just on YouTube or Discord the sound is great.Is anyone else having this same problem??What should I do? 😓

I want to use Synapse 4 betaMy device  -Viper mini signature edition -Barracuda mercury -Hammerhead hyperspeed

Win 11 os.  Ryzen 5 5500, amd rx 7700 xt, 8gb x4 ram. Despite I have realized all suggestion to realize clean installation many times ( surely I do not have to do all this work after I pay a good amount of money for this device) I still get an  "installation failed contact technical support" error.  This is really a shame that make me do alot of staff to update my synapse. Why don't you have an effort to solve it simply instead of explaining how to fix it in  on dozens of pages linking us from one to another page. If I have to work on it for several hours to fix it, than make it opensource so that we develop the application instead of updating it. This is my first time purchasing a Razer product and I am really feeling stupid. 

I update all my devices in synapse, but I cannot install the software for my Razer Kraken kitty headset.  

So my Razer Synapse 3 updated today the 7.November.23 to the 3.8.1031.110202 and it doesnt even sound close to what it sounded the last 4 Years. Since the update that changed where the equalizer is, it just sound realy flat and without any Bass. I Deinstalled and Reinstalled the app more than once and deleted the Headset drivers as well and it doesnt change anything. I kinda think it has to do with the THX Spartial audio because changeing from stereo to thx doesnt add a lot of bass and doesnt turn on the extra light on the headset as well. It really sound like a trashy 30€ headset and i dont understand why it isnt posible to use an older version of synapse 3. Please let me know if this is a known issue or if someone else has this problem and if possible how to use an older version of Synapse 3

I like using 800 dpi for basic Windows use but like 400 dpi on some games(not all). Is there a way in Synapse to set dpi based on what game I'm using?  Thanks!

I have a kraken tournament headset and my thx spatial sound dosen’t work. When I started my pc the mixer tab was gone with the synaps thx spatial option in my audio settings in windows. Have tried reinstalling and a bunch of other things. What do I do?

Eq doesn't work after updatingAnd now respawn games such as apex and Titanfall are all stuck in what sounds like spatial surround sound or thx or 7.1etc… I've already posted once but wanted to also put out there that I've tested every possible fix with no availPlease razer fix your 💩  

I updated to newer version then all settings are gone. The sound does not working properly. Settings do not change anything about the sound. Fix it!

перестала работать кнопка на наушниках после обновы синапс программы решите проблему да и звук стал более не гармоничный до этого было нормально со звуком что вы сделали с программой 

Hy folks, i have a small issue with Synapse. When I use the Fn+P shortcut to change between Silent, Balanced and Manual mode, the shortcut does the job and change the mode for example from Balanced to Silent (I can hear that the fans are getting almost silent) but in Synapse the green higlighting stays at the Balanced mode, although the laptop is running on Silent mode. Tested with a 2022 Blade 15 and a 2022 Blade 17 and I experienced the same issue. I reinstalled Synapse on both devices, but the issue is still occurs. Sorry for my bad english. 😣

If there is no way for this to Connect to my MacBook is there another way I can change the Macros for the buttons especially the Lateral clicks on the Wheel . I use these for Warcraft Classic .

I’m trying to link Valorant to Synapse 3 for a while now but it doesn’t want to. When i add it it doesn't do anything.I have this problem only with games by Riot, since all the other supported games work just fine and were easy to link.

With the upcoming release of W11 23H2 which includes dynamic lighting control does anyone know how this will work alongside Synapse? At first glance it looks as if there is compatible software controlling the lighting functions then MS will defer to their control. Thanks.

I saw in a closed topic on this from others.I have same issue now. I’m new to Razer - Basilisk v3. Synapese 3.8 has cloud sync with profiles. When I switch - with USB switch, between 2 computers, I also experience - sometimes, approx. 50% of the time: my profiles get duplicated - like My Profile (1), My Profile (2), etc. The duplicate Profiles are usually empty - a reset profile. But this is unacceptable. Basically, using the mouse on 2 computer is now not possible - withour 50% time needing to manually fixing the profiles.

I have recently purchase a Naga Pro and since then neither it or my Ornata Chroma are detected in Synapse 3. I have tried uninstalling Synapse, deleting drivers, updating windows and plugging into all ports on my PC. None of this seems to work. Before the Naga pro I had the Naga Trinity and never seemed to have any issues. Even when I tried plugging in the old trinity, nothing shows. Anyone got a solve or should I just look to move on from Razer at this point? Seems to be a recurring issue for a lot of people.

I've recently been seeing accounts on hoyolab and reddit talk about how using Razer Synapse in game resulted in an account ban. Personally, I've been using Synapse for years with the game and have encountered no problem. It still is concerning for players like me who has been with the game since it's release to be having second thoughts about using Synapse. If anyone has any reliable info about the topic that would be outstanding.