Anyone else having Razer Synapse 4 crash every time after opening it? | Razer Insider
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Anyone else having Razer Synapse 4 crash every time after opening it?

  • January 9, 2025
  • 5 replies
  • 355 views

For a while now Razer Synapse 4 was working great and I had no issues with it but today I opened it and it started to crash over and over a few seconds after opening - at one point it looked like it was going to try to install an update but then it said installation failed and crashed. I tried restarting my laptop and also uninstalling synapse and going to the website to download the latest version of the installer and reinstalling it but this also failed. I am running on a razer blade 18 (2024) with rtx4090 and intel core i9 14900hx on windows 11 latest udate

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5 Replies

  • Author
  • Insider
  • 18 replies
  • January 9, 2025

Ran chkdsk /f /r /x with admin cmd prompt and it fixed it I think, not sure how uninstalling and reinstalling didn’t fix it but that did... maybe it was a system file it relied on that was corrupted but not an actual part of the app or something but I guess it worked


  • Author
  • Insider
  • 18 replies
  • January 14, 2025

Take it back this worked for a bit but it started happening again and now this solution no longer works. I have uninstalled synapse 4 and installed razer synapse 3 which works perfectly but when attempting to reinstall razer synapse 4 after trying this I ran into the same issues. I am going to assume it is an issue with razer synapse 4 and hopefully it can be fixed in a future update


  • Author
  • Insider
  • 18 replies
  • January 14, 2025

It appears it may have something to do with the audio drivers for razer synapse/thx spatial audio because before it crashes there is a little badge that says undefined above the volume slider which seems like an error but then it appears to select a source (like the speakers for instance and the undefined badge seems to go away as the volume toggle turns off at which point synapse immediately crashes)

 


  • Author
  • Insider
  • 18 replies
  • January 14, 2025

Frustrating because I liked using snap tap and was starting to like razer synapse 4 in general otherwise wish it was stable like synapse 3


  • Insider Mini
  • 2 replies
  • January 26, 2025

I got 2, 2024 blade 18’s one with a 4090 and one with a 4080.  Synapse 4 crashes on both. I’m just waiting for a update. 


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