Replies posted by ArchV | Razer Insider

Replies posted by ArchV

15 Replies

V
ventureLavenderBlush830Insider Mini
asked in Razer Support

New Razer Blackwidow v4 typing repeating issue

Ok I just messed with it… interestingly enough, mine was set to 2000 Hz.  I changed it to 1000 Hz and it still had problems, I bumped it up to 8000 Hz and problems went away… I put it back down to 1000 Hz, probably still gone… ?!   I wonder if just banging around on the Polling Rate gets it out of some buggy state.  It was only a quick test… I’ll have to use it for a couple hours to know if it’s REALLY fixed.I used to be able to type 50 lines of ‘o’ (a key that repeats) and it would always have 4 or 5 repeats.  Now I’ve done 50 lines 4 times in a row without a single repeat.

90
Amishtech
16 hours ago
V
ventureLavenderBlush830Insider Mini
asked in Razer Support

New Razer Blackwidow v4 typing repeating issue

Ya know this is the first logical thing that makes sense as a possible fix!  I’ll double check my polling rate when I get off work, but this could easily explain a key repeating issue if the polling is “too fast”.  I’ll let ya know what happens!  

90
Amishtech
16 hours ago
V
ventureLavenderBlush830Insider Mini
asked in Razer Support

New Razer Blackwidow v4 typing repeating issue

I had this issue as well… and about 5 days of back and forth with Razer support making me jump through hoops, I finally told them to just RMA the damn thing, and they did… The replacement arrived… I’ve had it probably 3 months…. and it is now starting to repeat keys as well.I think there is some fundamental hardware issue with these keyboards.  2 fails in a row = something is wrong.

90
Amishtech
16 hours ago
A
ArchVInsider Mini
asked in Razer Support

Blackwidow V4 Pro - Chroma Problem

Verified, the problem was the Windows Insider Preview build.  The solution unfortunately is to get rid of that build and go back to stock Windows 11.   Very unfortunately, in my case this required reinstalling Windows 11 entirely.  It wouldn’t even allow me to keep apps and settings.  It said, “You can’t choose those options when going back to an older version of Windows”. Keyboard works now though. 

13
AlienShadows
8 months ago
G
garyblyInsider Mini
asked in Keyboards

Blackwidow pro v4 colors won't change

Interesting.  I’m also running the Windows Preview build.  Is that the true source of this problem?If it is, I hope rolling back will fix the issue… however, I am concerned that once this “preview build” gets promoted to a public build, it’s going to break all the normal Windows users as well. Razer has given up on my case.  They said “We can’t reproduce it”. They probably aren’t using Windows Preview builds.  I’ll try to get rid of the preview build tonight and see if that fixes it.  Preview build has been annoying me anyway, takes forever to update when there is an update.I’ll report back if that fixes it.

34
MikeyMurder
7 months ago
G
garyblyInsider Mini
asked in Keyboards

Blackwidow pro v4 colors won't change

I have a tech support ticket out to Razer, after several back and forth things I believe they’ve now said it’s some kind of conflict with a Windows update or something.  They are no longer asking questions it’s now in “we are working on it” phase.  

34
MikeyMurder
7 months ago
G
garyblyInsider Mini
asked in Keyboards

Blackwidow pro v4 colors won't change

Hear that Razer?  You probably want to do an EMERGENCY UPDATE for this problem.  Anyone that buys a Blackwidow V4 Pro will probably think it’s broken and return it, or worse give bad reviews.  

34
MikeyMurder
7 months ago
G
garyblyInsider Mini
asked in Keyboards

Blackwidow pro v4 colors won't change

Same here my friend.  This is clearly not a one-off situation.  I suspect the latest Synapse drivers broke it, because it WAS working just prior to a recent update.  Hopefully Razer fixes it soon; it’s super annoying.Maybe if we keep replying it will get some attention :)

34
MikeyMurder
7 months ago
A
autoPerubay763Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro (2023) static while streaming on discord

Same issue.  I switched to another headset and the static disappeared.  Definitely related to the headset somehow.

72
A
5 days ago
A
ArchVInsider Mini
asked in Razer Support

Can't update Firmware Blackshark V2 Pro

Just tried this …. let’s be specific, shall we?Application from the website:Black Shark V2 Pro_FirmwareUpdater_v1.00.13_r3.exeDownloaded, locally, run as administrator.The dongle is plugged in, I was just using the headset 2 minutes ago, so it’s connected.The cable is plugged into the headset, and plugged directly into a USB port on the back of the PC. The headset is on. That is all I get, no combination of unplugging or replugging the dongle or cable back into the computer makes this screen change. 

38
A
5 days ago
A
ArchVInsider Mini
asked in Razer Support

Can't update Firmware Blackshark V2 Pro

I can only hope that our hardware is so new that the firmware updater doesn’t recognize it yet and they just need to update the software.   It IS a later model number than what’s listed on the website as supported by the firmware updater.

38
A
5 days ago
A
ArchVInsider Mini
posted in Razer Support

Razer Basilisk V3 Free-Spin Broken

Also I did notice something super awkward about this failure. Software-wise it still thinks its in free spin mode, if you spin it fast while in free spin mode (eventhough it's tactile feeling) it will scroll pages fast. So the SOFTWARE seems to be doing the right thing, its just the mouse isn't physically matching.

7
Razer.Speedcr0ss
2 years ago
A
ArchVInsider Mini
posted in Razer Support

Razer Basilisk V3 Free-Spin Broken

Yeah pretty much. It's short for "Return Merchandise Authorization". Which means you send it to Razer and they will either fix it or give you a new one. They have two methods, you can either send it and wait. Or you can pay retail price, they will send you a new one immediately, and you send yours back to them. Once they determine it's faulty they'll issue a refund. I got plenty of spare mice, so I just sent mine and gonna wait. :)

7
Razer.Speedcr0ss
2 years ago
A
ArchVInsider Mini
posted in Razer Support

Razer Basilisk V3 Free-Spin Broken

dasCurseyI got the same problem. Yesterday it worked. Today nothing. Tried everything from, re-plugging, rebooting, remove and re-install the drivers. Nothing works. Would be very glad for any help or informations... I’ve tried everything, including putting it on other computers. Gotta be a physical failure. I’ve gone through the process of getting an RMA from Razer. It’s a lengthy process, but I’ve shipped it out and waiting for a new one.

7
Razer.Speedcr0ss
2 years ago
A
ArchVInsider Mini
posted in Razer Synapse

A neat keybind realization...

Thanks! I’d like to see the keyboard redesigned in general. Caps key as a function should be moved up to where the other useless keys are, stick it over there by Scroll Lock :). I think there’s lots of room for change, heck if they are making mini keyboards, they are already ditching keys left and right, so why not take the next step and actually move some things to make more sense! Someone (Razer!) should be bold and break from the standards a bit.

2
A
2 years ago

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