Replies posted by VizardXY | Razer Insider

Replies posted by VizardXY

23 Replies

R
r3nzy
posted in Razer Synapse

Diamondback Chroma Support for Synapse 3

Count me in here. :( Please devs bring support in Synapse 3 to the Diamondback Chroma.

10
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5 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

I had nanoleafs working with Razer chroma for a day or two. I was playing around with my cousins panels. I decided to buy my own because I enjoyed it and now nothing is working. Synapse 3 completely doesn't work. Chroma SDK service crashes every time I open a Chroma App. Another person posted here who thinks the pairing tool seems to break chroma without a way to resolve it without reformatting your PC (as of now). I added my story to his post. I'm determined to get to the bottom of this. I've been elevated pst Tier 2 support directly to the Dev team.

61
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4 years ago
R
r3nzy
posted in Razer Synapse

Diamondback Chroma Support for Synapse 3

JenjarDiamondback Chroma should get support since it is a newer product, came out around the same time of the Mamba TE I am pretty sure and that is supported. Might not be on their priority list of items to support on Synapse 3 since it likely isn't a bestseller though. Hopefully.

10
M
5 years ago
R
r3nzy
posted in Razer Synapse

Diamondback Chroma Support for Synapse 3

I hear you. My firefly and blackwidow are synapse 3 compatible but my diamondback isn't. Plus I have a razer nanoleaf and hue lights that complicate the matter. Lol. I would think anything that works with chroma should be able to be controlled by a single program. That's the logical way to think about it. If it takes longer to develop, so be it.

10
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5 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

SeanIan81Ugh, finally got around to getting a piece of razer gear just so I could have my nanoleafs sync with gaming. This isn't exactly inspiring me to keep it at this rate. I'll contact them as well, maybe they will get to the bottom of this eventually... Are you having the same problem? Did you try pairing your nanoleafs with the pairing tool? What result did you get?

61
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4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

SeanIan81Shows as paired and active in the pairing tool, but it doesn't seem to have any impact with games or with the chroma effects I have set up. I've tried it with the rhythm module on and off. Honestly they should just build it into synapse like the hue lights, but considering all the complaints I see about synapse 3 in general who knows if that works either... So your Chroma effects are working normally? You are using Synapse 2? When you click apply in the pairing tool and then open say music visualizer, nothing happens with your nanoleaf but your keyboard/mouse correctly does the effect? Hey you guys! I made some awesome progress! I was able to fix my Synapse 3 issue. I had corrupt windows files. In my troubleshooting, I had already tried running sfc /scannow. This did not find any issues. BUT, what a support agent failed to mention in their steps was the need to run Deployment Image Servicing and Management (DISM) in order to update my local files for windows to verify

61
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4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

Can you tell me where this log file lives once it is created? I searched my C drive and couldn't find it. Maybe I never had one generated?

61
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4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

So it is actually really easy to manually pair the Nanoleaf in the tool. You can edit the Reg key in here: HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432NODE > Nanoleaf > AuroraDevices Here are the instructions I received from Nanoleaf support a while back: Can you please follow the steps below in order to successfully sync with Razor and let me know where in the setup process you get stuck? 1) Begin by determining the IP address and the ID of the Controller on your local network. You can do this by checking on your router (it will show up as IEEE Registration Authority with the MAC Address beginning with 00:55:DA) or using a tool like SSDP or Bonjour browser on your phone should assist with this (Android: https://play.google.com/store/apps/details?id=com.melloware.zeroconf&hl=en_CA or iOS: https://itunes.apple.com/us/app/discovery-dns-sd-browser/id305441017?mt=8 - see attached image) 2) From there you will need to obtain an http service like postman: https://www.getpostman

61
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4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

I've begun suspecting that the Nanoleaf Pairing Tool doesn't support Synapse 3. I really hope they address this soon.

61
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4 years ago
V
VizardXY
posted in Razer Chroma RGB

How do you sync Thermaltake RGB Plus with Chroma?

Everything is syncing for me! Thank you! I will add a couple minor bugs to this post that I discovered: 1. The TT Riing 120mm RGB fans appear to have either a higher brightness, or a lighter color than the TT Riing 240mm RGB fans. 2. I would love it if the TT RGB Plus software would not require me to go in and turn on the sync after my computer restarts erach time. Right now, I have to enable it i nthe settings menu each time. Obviously, this might be a bug to give to Thermaltake, but at least it's out there.

17
B
5 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

I have been in constant contact with Nanoleaf and Razer. The only problem is my contact at Razer who I was working with stopped responding to me in November. I've sent him 2 emails since then, and I've contacted General chat support with my case number. Nanoleaf support: " Hi Jon, Sorry for the delayed response. I do apologize for any frustration this may have caused. While I do understand your position, unfortunately, Razer is who built the integration. We are continuing to work with Razer to further investigate this issue, and are pushing to attempt to resolve this as best as we can. However, at the moment there have been no concrete advancements made. Once we are advised of a solution, rest assured that we will be implementing the best course of action for the customers that have been inconvenienced. That said, I would suggest that you continue to force the issue with Razer. This will ensure that you are kept in the loop as far as any new developments may go. I do apologize for

61
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4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

I received this email a few days ago. "Hello Jon, Thank you for patiently waiting for our email and we apologize for the delay. With the information that you have provided, and after carefully attempting to reproduce your issue, our Development Team has encountered the same issue on their end. Our team is working on a fix along with the Nanoleaf Team for this particular issue. We don’t have a definite time frame when it will be released since we'll need to collaborate with the Nanoleaf Team on the case. Rest assured, once our Development Team is able to fix the issue, it will be released via update on Synapse. Thank you for cooperating with us and please feel free to keep us posted. All the best, Razer Level 2 Support" So hopefully they are finally able to start fixing integration between chroma and Nanoleaf. I submitted this support ticket in November before Thanksgiving...

61
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4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

RazerThe_FiendThis just caught my attention. Nanoleaf Rhythm panels are NOT supported with Chroma SDK. If you have Aurora or Canvas panels and still experiencing any crash-bugs, please feel free to report back in this thread. We made some improvements for those products in January, so they shouldn't be causing troubles any more. I think you are confused about Nanoleaf product offerings. There are only two light panel products. Aurora are the triangle panels and Canvas are the square panels. Rhythm is just a small add on that connects to a single Aurora panel to add music interaction abilities. Without the Rhythm module, the panels are the same just without music reaction abilities. The Canvas panels have Rhythm music reaction abilities built into the main controller and do not need the little Rhythm add on to react to music. Nanoleaf Aurora base pack - https://www.amazon.com/Nanoleaf-Aurora-NL22-0003TW-9PK-Panels-Smarter/dp/B01LX2SMF9 Nanoleaf Aurora rhythm edition (simply includes

61
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4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

benxtanI just removed the Rhythm add-on and IT WORKS!!!! Case closed! So happy now. I hope this works for all the rest of you guys! You gatta be kidding me. So just having the Rhythm module plugged into the panels is what is killing the pairing tool?? That's so silly. I'll test this out later today. I should have added that I had my panels syncing with chroma in the past. I speciffically had the music visualizer program working with a set and they worked just fine. Hopefully you found the issue, and hopefully razer can put out an update to simply ignore the rhythm module if it's plugged in.

61
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4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

Yep, that's it. Working just fine in Overwatch for me now..... Of man that is infuriating. I've had an open ticket with the dev team since late October early November..... WAY TO GO. So to anyone reading, the fix is to literally unplug the rhythm module from your panels and it will work with Chroma again.

61
M
4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

techalleyNeonCarrot545Wow! I'm glad we've identified the source of the issue. I just hope that Razer will update Synapse so it can function with the Rythm module plugged in. It seems ridiculous to have to manually remove / plug in the module depending on what I'm trying to do. Yes! Also, I would love if Razer could integrate Nanoleaf into Synapse the same way they've integrated Philips Hue lights and Thermaltake RGB Plus hardware. So that it shows up in the Chroma Configurator to be positioned in your enviorment. That would be lovely.

61
M
4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

SurNoahHey, This still isn't working for me, I have synapse running, unplugged the rhythm panel, but when i try to pair my aurora doesn't come up. It says discovery complete select aurora but none appear, my lights are on. Can anyone help? I would start by deleteing and redownloading the pairing program. Make sure you also delete the registery key under: HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432NODE Called Nanoleaf. Then try repairing. Make sure your nanoleaf is showing up in the Nanoleaf app on your phone and is functioning fine. And don't forget to put the nanoleaf in pairing mode (hold the power button until the light starts blinking) at the same time as clicking pair in the pairing tool. Good luck!

61
M
4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

Awesome! Thank you!

61
M
4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

Do you have a rhythm module plugged in?

61
M
4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

All I can say is redo and recheck everything.

61
M
4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

It doesn't live within synapse. It's completely seperate from that. Go back to one of the previous pages and follow my steps I laid out.

61
M
4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

Nice! Glad you got it figured out.

61
M
4 years ago
H
Hyland92
posted in Razer Chroma RGB

Nanoleaf Aurora Integration

YOU GUYS! There's an official module within Synapse for the nanoleaf now!!!! Go update Synapse!

61
M
4 years ago

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