Replies posted by SomeName123 | Razer Insider

Replies posted by SomeName123

21 Replies

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SomeName123Insider Mini
posted in Razer Support

Swelling Battery

@Razer.SpeedCr0ss I can't reply to the ticket conversation anymore, and I could also not send a new message regarding the issue.

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Razer.Speedcr0ss
3 years ago
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SomeName123Insider Mini
posted in Razer Support

Swelling Battery

I'll send you a PM.

12
Razer.Speedcr0ss
3 years ago
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SomeName123Insider Mini
posted in Razer Support

Swelling Battery

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Razer.Speedcr0ss
3 years ago
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MarwanAfifi
posted in Razer Support

Is this bending normal ? (Razer blade 15 base mid 2019)

My biggest fear is that it would blow up and start I fire in the house and neighborhood when I'm not around. I've had the Razer Blade 2018 Advanced Model start several times on its own, and when I find it its scorching hot. I have reported that to Razer as well.

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S
3 years ago
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MarwanAfifi
posted in Razer Support

Is this bending normal ? (Razer blade 15 base mid 2019)

Thanks, I would check with the reseller if I could, but at the moment I'm stuck in another country. A representative from Razer Support has replied in a separate post that I could pay for a repair and send it to them. But judging from other posts it seems to take a long long time to get it fixed and sent back. I ended up ordering a third party battery, let's see how that goes. In the meantime, I removed the old battery to minimize the risk of explosion or fire.

10
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3 years ago
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SomeName123Insider Mini
posted in Razer Support

Swelling Battery

UPDATE I was told in a separate post that I could send a PM to an official Razer Support account if I should opt to send in the laptop. /swollen-battery-razer-blade-15-advanced-mid-2019-2070-maxq.60363/#post-601465 I saw price quotes for a send-in-repair-send-back procedure in another post, and the price was something like $99 for diagnostics and repair + battery cost. But it seemed to take a long time to get it repaired. This is the only computer I have access to for work at the moment so I can't be without for that long. I ordered a third party battery, and I'll attempt to replace it myself. I removed the swelling battery and I'm running only with the power adapter, to reduce the risk of a fire or explosion. It's worth noting that batteries are also not covered by the extended warranty (I can't find the source now, but I found it in another battery post).

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Razer.Speedcr0ss
3 years ago
8
8008651234
posted in Razer Support

Razer Blade 15 (2018) i7-8750H that only has 3 cores/ 6 threads?

Okay, I see. Have you tried to install and use Intel Extreme Tuning Utility to see how the CPU behaves on the graph while you're playing?

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3 years ago
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salilsharma
posted in Razer Support

Swollen Battery | Razer Blade 15 Advanced - Mid 2019 2070 MaxQ

Razer.CazielYou will have to look for a third-party replacement if you want to go the DIY route. Do send me a PM should you opt to send the laptop in. Thanks!

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Razer.Caziel
3 years ago
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estevanleal
posted in Razer Support

Camera / Mic / Trackpad (battery swelling) / Power adapter - nothing working on RB 15 (2018)

estevanlealUpdate: I have been contacted by support (thanks @Razer.SpeedCr0ss ) and will post updates here. Good, best of luck sorting it out!

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Razer.Speedcr0ss
3 years ago
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MarwanAfifi
posted in Razer Support

Is this bending normal ? (Razer blade 15 base mid 2019)

MarwanAfifiDid you order it from razer's website or from another autorized reseller? I ordered it from a reseller, but they seem to offer only 1 year warranty for business (and I bought it for my company). MarwanAfifiIn my case the laptop is perfectly flat on the bottom with no sign of swelling, it is just the screen that is bent in a weird way. Alright, I hope it isn't too much of a problem for you going forward. Good luck!

10
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3 years ago
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chuckm
posted in Razer Support

Swollen Batter in 2018 15" Razer Laptop

I also wonder how to do this? Who can I contact? When I tried opening a Support Ticket I was told that I couldn't do that because I'm out of warranty. I purchased the Razer Blade 2018 Advanced Model less than two years ago. I posted a separate thread about my issue: /swelling-battery.61074/

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S
3 years ago
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salilsharma
posted in Razer Support

Swollen Battery | Razer Blade 15 Advanced - Mid 2019 2070 MaxQ

I also have a swelling battery, but on the Razer Blade 2018 Advanced Model. I purchased the laptop for my work less than 2 years ago. I posted about it here: /swelling-battery.61074/ It looks like this: I'd love to just get a battery somehow and replace it myself.

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Razer.Caziel
3 years ago
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meleapUSA
posted in Razer Support

Blade's battery has started to bulge

Hey, I've got a similar issue. Swelling battery on the Razer Blade 2018 Advanced Model. I purchased the laptop for my work less than 2 years ago. I don't know of a way to contact Razer Support. My thread: /swelling-battery.61074/ It looks like this:

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Razer.Speedcr0ss
3 years ago
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truckfastVividTangelo210
posted in Razer Support

Razer Blade 15 (2018 Advanced) Swollen Battery. Out or repair options, please help.

Same issue here. Swelling battery on the Razer Blade 2018 Advanced Model. I purchased the laptop for my work less than 2 years ago. I don't know of a way to contact Razer Support. My thread is here: /swelling-battery.61074/ It looks like this:

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3 years ago
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MarwanAfifi
posted in Razer Support

Is this bending normal ? (Razer blade 15 base mid 2019)

I'm not sure if you have the same issue as I do, but my trackpad is being pushed up by what I assume is a swelling battery. That causes my screen to not close properly, and it looks similar to the screen in your pictures. I purchased the laptop for my work less than 2 years ago. I don't know of a way to contact Razer Support. My thread is here: /swelling-battery.61074/ It looks like this:

10
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3 years ago
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Feasty
posted in Razer Support

Bulging battery issue

Same issue here. Swelling battery on the Razer Blade 2018 Advanced Model. I purchased the laptop for my work less than 2 years ago. I don't know of a way to contact Razer Support. My thread is here: /swelling-battery.61074/ It looks like this:

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F
3 years ago
8
8008651234
posted in Razer Support

Razer Blade 15 (2018) i7-8750H that only has 3 cores/ 6 threads?

I have the same model (~2 years old by now). My laptop is lowering the clock speeds on the CPU and GPU because it's overheating. CPU at 100 C and GPU at 90 C. I've recently noticed that my battery has been swelling as well, not sure if it has anything to do with it though: /swelling-battery.61074/

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3 years ago
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OrangeZest
posted in Razer Support

Razer Blade 15 (2018) Overheating & Battery Swell

I created a separate thread with my issue (as I can't contact Razer Support due to expired warranty). /swelling-battery.61074/ It looks like this for me:

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3 years ago
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estevanleal
posted in Razer Support

Camera / Mic / Trackpad (battery swelling) / Power adapter - nothing working on RB 15 (2018)

I also have an issue with the battery swelling and pushing the trackpad out. I've posted a separate thread about it here /swelling-battery.61074/.

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Razer.Speedcr0ss
3 years ago
A
Animalg
posted in Razer Support

Battery Swell

I've got the same situation, but my laptop is a Razer Blade 2018 Advanced Model. I'm wondering if there's a way to get a replacement battery.

2
A
3 years ago
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OrangeZest
posted in Razer Support

Razer Blade 15 (2018) Overheating & Battery Swell

OrangeZestHi there, I purchased my Razer Blade 15 roughly 2 years ago, meaning its no longer under warranty. Recently, I've noticed the trackpad swelling upward a tad, and that the bottom plate of the laptop no longer sits flush with my desk. Beyond this, many games are now thermal throttling VERY hard. I'm looking to have the laptop serviced by Razer themselves, but I'm finding it difficult to contact support, due to my warranty being no longer applicable. Any help would be appreciated. I have the exact same model and situation. I'm not sure how to contact them, I just want to know what my options are.

6
S
3 years ago

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