Replies posted by jon_torbitt | Razer Insider

Replies posted by jon_torbitt

9 Replies

Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

PSA: Razer Phone & The Razer Kishi (Update 26/06)

Guitario666I just had a chat with support and they told me that the adapter is for only the Razer Phone 1. And that the RP2 did not need it. What? I already returned mine a fortnight ago as I could not make it fit my RP2. Clearly a disconnect here. How did you get the hold of anyone in Customer Support? They never answered my enquiry...

58
Razer.Speedcr0ss
3 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

PSA: Razer Phone & The Razer Kishi (Update 26/06)

liljunyCould you post some pics of the adaptor and how it fits to the Razer Phone please? By the way are you talking about the Razer Phone 1 or 2 or both?? Am guessing it’s a set of replacement rubber pads for the inside of each end of the holder for the phone. I contemplated cutting mine to fit but opted to return it as would have voided any warranty chopping it up to fit!

58
Razer.Speedcr0ss
3 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

PSA: Razer Phone & The Razer Kishi (Update 26/06)

Rox598The email is the best way to go but with what's going on give it a day or so for them to get back to you. To claim the adaptor you'll need to have the Kishi in hand and provide the device serial number to claim it. I know it's not the best measure but at least there is a way to get it working with the Kishi. Really/ I already returned one Kishi and have still not had a reply to my customer services request from the store website about an adapter. Why ( as a loyal customer with multiple blades, accessories and devices) does it have to be so hard to like Razer's current product design choices!?

58
Razer.Speedcr0ss
3 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

PSA: Razer Phone & The Razer Kishi (Update 26/06)

WHTZMBEA thought... Maybe they could add something to their websites sales page that gives an option for the R Λ Z Ξ R phone version. That way, no one would have to go through extra steps. Or possible wait time, just to get it supported on their R Λ Z Ξ R device. Yep it seems like extra wait and manual process for a product that isn't compatible with their main mobile product out of the box... Not great!

58
Razer.Speedcr0ss
3 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

PSA: Razer Phone & The Razer Kishi (Update 26/06)

Hi what’s the best way to contact them? I sent a message via the store page contact us links but got no reply. I actually had pretty much the first Kishi in the U.K. via Amazon but had to return it due to the poor fit putting too much pressure on the USB socket on my RP2. Is there a way to order it along with the Kishi direct from Razer store please? Would be nice to not have to wait a week or two to use it! thanks Jonathan ps yes I am happy to buy it again, plus it’s cheaper than I originally paid!

58
Razer.Speedcr0ss
3 years ago
jon_torbitt
jon_torbitt
posted in Razer Support

New Razer Kishi doesn't fit Razer Phone 2!?!?

Am in the UK - contacted Amazon and they refunded it - shame as was really looking forward to it. Even tested with with a Samsung S10 to be sure and there appears to be a clear design flaw in the elastic strap that will eventually damage a whole lotta USB-C sockets :(

3
Razer.Speedcr0ss
3 years ago
S
silvermist07
posted in Off Topic Chat

Is Razer Kishi compatible with RP2 ?

Further update - it's no good. The RP2 does fit with the rubber padding removed but it wobbles and flexes so much the controller constantly (am talking every second) disconnects and reconnects due to the pressure the elastic strap is putting on the USB-C socket. It's a broken charging port waiting to happen. Tried it with my S10 Galaxy as well and that fits with the padding installed but also flexes. Didn't leave it in there long as intend to sell it to find my RP2 and accessories habit!

3
jon_torbitt
3 years ago
S
silvermist07
posted in Off Topic Chat

Is Razer Kishi compatible with RP2 ?

Quick update - used my brain and started going through the Razer apps on Play Store - there is a Kishi app that needs to be installed before the controller will do anything other than act as a home button for the phone - have got it recognising the controller pads and am installing some games like Sonic, FF14 and PUBG to see if they recognise and how badly it wobbles and flexes without the padding...

3
jon_torbitt
3 years ago
S
silvermist07
posted in Off Topic Chat

Is Razer Kishi compatible with RP2 ?

I've just received mine and it seems to do sod all. had to remove the protective padding as the RP2 doesn't physically fit into the padded holder, so it just flops about and will no doubt break the USB-C port faster. Also can't seem to make it do anything except the home button occasionally triggers a pop up for nova launcher settings.. There are no instructions in the manual other than come here to register it and get started. It doesn't show up in bluetooth or connected device settings. Glad I spent > £90 on a wobbly strap at this stage. I sense a refund coming

3
jon_torbitt
3 years ago

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