Replies posted by GarbageRazers | Razer Insider

Replies posted by GarbageRazers

5 Replies

S
saboo.tage
posted in Razer Synapse

Synapse won't open

lozza2oooI honestly cannot believe that Synapse 3 is such a load of garbage with so many users not even being able to open it this whole time and still Razer does nothing. I've only just installed it on my new PC and now I can see why all of my friends have been complaining while i was sitting pretty with my old synapse version and everything working perfectly fine for the 4 years I've been using it. Synapse 3 absolutely will not open no matter what I do even though Razer Central runs in the background. The least Razer could do is give some decent tech support considering they're too lazy to fix their own software. Move on brother, I did and haven’t looked back. They (Razer) does not value us as customers, look how long this post has gone with no support, official word, workaround etc. Post something about a competitor by name and watch how fast your post and account is moderated.

136
J
3 years ago
S
saboo.tage
posted in Razer Synapse

Synapse won't open

1004-ASame issue here, anyone have fix? Let me tell you guys what Razer support did to me. You know their live chat support are from 9-6 right? So it was 5:58pm and I was still in chat, this tech support guy (I shall not mention his name) kept hinting me to get offline quick (to restart my pc) even thou I've prompted him how do I reconnect to him back as I do not want to address the issue over again to new tech support IF they ever assign me another after 6pm. Hes like.. Ohoh its ok I will send u an email just reply to that email and u will be reconnected back to me.. Im like cool, guess what? After I restart 6.01pm.. VOLLA! 0 response. Live chat supports are all offline.. This guy who supported me promise a reply gone missing until now, 13 hours later to no avail.. For the past 16 hours I couldnt get my Synapse 3.0 started.. They’ve done a similar thing to me twice, on top of that they’ve promised a resolution to the matter via escalation which invoked the standard “We should have

136
J
3 years ago
mltan
mltanCEO
posted in General Discussion

What would you like to see next from Razer?

mltanAs we're closing off the year and prepping for the new one, I'd love to hear from the community what new products you'd like to see in 2015. Let me know in the comments below! How about some support from staff and functioning software? You’ve had years to get it right. It’s the end of 2018 and Synapse is still beta and getting worse with every update.

5948
sharesharpRed352
2 days ago
S
saboo.tage
posted in Razer Synapse

Synapse won't open

BlackFireDragonIt's quite strange i have this keybord for months and i have no issue with it 😜 Everything work fine and quality the wristrest in middle part is slighty bend but this no issue for me 😜 So first if you want to write something like that make issue i's a desagin problem not yours. The keyboard itself doesn't have any issues neither does a $5 dollar keyboard when its just being used as a plug and play device. The issues are the software and blatant lie that you can save profiles on-board. I had to install and reinstall the software countless times just to get it working and the lighting profiles can not be saved to the keyboards on-board memory. I bought the keyboard because I love the design and size, much more than the K95 Platinum that I still own, however this keyboard and its software are nowhere near the caliber of Corsairs offering, specially at a $200 price point. One of our editing rigs has a $60 RGB keyboard that we bought off of Amazon because it

136
J
3 years ago
S
saboo.tage
posted in Razer Synapse

Synapse won't open

What a garbage product and software, I have the Hunstman Elite and can't adjust any settings on this $200 paper weight and to top it off there is no support from Razer. Does Razer not understand that we live in a social media driven age? Guess it's time for me to hit the usual channels and express my dislike for Razers quality of service and support. I am going to return this keyboard tomorrow after I do a YouTube review so that everyone can see what kind of garbage Razer is trying to sell to its loyal customers. I don't have a large following but if I can do my part and keep 11,000 people from buying this and having their day ruined, I will. Wake up Razer, competition is high in the RGB Mechanical sector, you can't afford to consistently let your customers down and sooner or later, even your most loyal customers will jump ship.

136
J
3 years ago

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