Replies posted by denied1977 | Razer Insider

Replies posted by denied1977

5 Replies

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denied1977Insider Mini
asked in Razer Synapse

Synapse 4 beta - keeps monitor awake

Apparently, they solved the problem with sleep in the beta version of synapse v4..... So everyone who had problems with the monitor not going to sleep because of synapse, try the beta v4 version :-)

7
Menorra
18 days ago
D
denied1977Insider Mini
asked in Razer Synapse

Synapse 4 beta - keeps monitor awake

Yes….shame….if they didn’t fix it in a month, they probably won’t….I’m now using openRGB just to use the keyboard….I don’t have fancy lightning (just fixed lights) but I can use it….But never buying razer again because everything is connected to synapse, which is obviously trash…..Next keyboard is probably logitech…...

7
Menorra
18 days ago
Menorra
MenorraInsider Mini
asked in Razer Support

Keyboard do not let monitor fall asleep

Hi,I also opened the same thread before for synapse v4 beta, I was sending logs and everything about my pc to tech support. Apparently they found what the problem was, but they didn't say when they would release the fix with an update. I rather think that they wrote it just to close the case because they don't know what the problem is.I uninstalled synapse and installed OpenRGB - I have basic lighting (I can adjust the color - I don't have various lighting modes) but that's better than having the monitor on all day......

1
D
2 months ago
D
denied1977Insider Mini
asked in Razer Synapse

Synapse 4 beta - keeps monitor awake

Having exactly the same problem. Unplugging my Cynosa Chroma allows moniotor to fall asleep, but this is not a solution) For a long time Synapse 3 caused similar issue, eventually they fixed it (finally, I thought!), but at the same time the program stopped seing by keyboard. So I tried the new Synapse beta - this time the keyboard is always there but now my monitor can’t fall asleep - it turns off for 3 seconds and then wakes up. Tried disabling AMD high definition audio device and HID-compliant consumer control device in device manager as was advised on some forums - it didn’t help. Strange is that Razer can’t find problem because you have exactly the same problem on v3 and v4 🙁

7
Menorra
18 days ago
D
denied1977Insider Mini
asked in Razer Support

Huntsman Elite not recognized by Synapse

If you don’t have this, then you might try clean Synapse reinstall: Uninstall Synapse Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers Then restart your PC After reboot install Synapse again (as administrator). I reinstalled synapse with razer cleanup software and after installing it again, everything is fine. Thanks for your help :-)

2
D
10 months ago

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