Solved Threads | Razer Insider

Solved Threads

13 Threads

villeBlueSapphireeasy315
villeBlueSapphireeasy315Insider Mini
asked in Razer Support

no me recargaron los diamantes

Realice 3 recargas y no me llegaron los diamantes para que por favor me ayuden con eso 

2
Razer.Speedcr0ss
1 month ago
J
jutsr1Insider Mini
asked in Razer Support

Naga V2 Pro Scroll Wheel Tension Issue

Hello, I just purchased a Naga V2 Pro and I’m having some issues with the scroll wheel tension. No matter what setting I use for the Scrolling options, it feels like it’s on max tension intermittently. I like the scroll wheel to move freely with little resistance, similar to every other mouse I’ve owned. My other mouse is a wired Naga Trinity. I’ve even played with the Custom settings. The wheel may move easily at times, but then there’s always a point where it feels like the tension is raised. I hope there is a fix or something I’m missing because I’m about to return this mouse. Thank you in advance for any help.

9
J
1 month ago
Yuuuri_97
Yuuuri_97Insider Mini
asked in Razer Support

! BLOATED BATTERY Razer Blade 15 Advance

Please help me how to fix this issue, while im browsing i heard something popped and when i looked under the laptop the battery is almost out! I mean wth this laptop may cause fire or something! There a lot cheap laptop there that doesn't come with this kind of issues. Unbelievably unsafe! Im not on warranty please help me how to freaking fix this expensive laptop comes with this kind of issue.

1
Razer.Speedcr0ss
2 months ago
JaySolo
JaySoloInsider Mini
asked in Razer Support

Razer Blade 15 Advanced 2021 Battery Replacement

Hi,I'm in dire need to replace my Razer Blade 15 Advanced battery. Original battery is swollen and has pushed the the laptops back panel up. I purchased this laptop in 2021, i would like to confirm if it still falls under warranty, and if so how do I go about replacing the battery.Kind Regards(*Omitted name for security reasons)

1
Razer.Speedcr0ss
2 months ago
H7E24-1FHAN-GACA5-6A2UV
H7E24-1FHAN-GACA5-6A2UVInsider Mini
asked in Razer Support

RazerID : Intermittent login issues

Resolved - This incident is resolved. The service has been fully restored back to availability.Jun 14, 10:22 PDTIdentified - The issue has been identified and a fix has been implemented.Jun 14, 10:04 PDTInvestigating - We are experiencing intermittent login issues for RazerID. The team is investigating the matter with priority.Jun 14, 07:47 PDT Why does the status say that the incident has been resolved? If in fact it is not resolved, and apparently the problems are just beginning? I hope the team is working to resolve this issue.I also have many Razer products, but currently the 7.1 sound does not work.

2
H7E24-1FHAN-GACA5-6A2UV
10 months ago
mirexx
mirexxInsider Mini
asked in Razer Support

Blade 15 replacement battery in EU

Does anyone know where I can buy a replacement battery for Razer Blade 15 Advanced Model 2019 in EU? Original replacement part please :-)Thanks!

1
Razer.Speedcr0ss
11 months ago
X
xmoontxInsider Mini
asked in Razer Support

Razer Central Keeps Logging Me Out!

As the title says, Razer Central Keeps Logging Me Out.  I’m unable to use game profiles because I keep getting logged out.  It’s driving me crazy!

3
Razer.Speedcr0ss
11 months ago
D
dlzrrInsider Mini
asked in Razer Support

Removed key on Steam

I bought a game activation code,Resident Evil 7 Gold Edition & Village Gold Edition，activated it, and it was removed from my Steam account a few hours later, and now I haven't received a refund. Now either give me a new game activation code or give me a refund

25
Razer.Speedcr0ss
1 year ago
B
Berzah0Insider Mini
asked in Razer Support

Razer Deathadder v3 pro WİRELESS bağlantısından Kablolu duruma geçtiğimde Mouseyi görmüyor

 Razer Deathadder V3 Pro Yeni aldığım mouse kablolu durumda program tarafından görülmüyor sadece wirelles bağlantıda görüyor wirelles bağlantıdan ayarlama yapıp kablolu duruma geçiyorum ve tekrar görünmez oluyor

2
Razer.Speedcr0ss
1 year ago
R
retroCatawbacounty943Insider Mini
asked in Razer Support

Can the Razer Viper Mini Signature Edition be connected w/ HyperSpeed Dongle

Would be nice if the mouse can be connected with a smaller usb dongle instead of the hyper polling dongle for mobility.

1
Razer.Speedcr0ss
1 year ago
C
ComnenusInsider Mini
asked in Razer Support

Unable to download recovery image

I am trying to download a recovery image, but the site is telling me to register my product.  I did that already, but I tried again anyway.  Of course it is telling me the product is already registered.  I then went to try to contact Razer to ask what to do, but their contact form just brings me back to the download page so I’m at the beginning of the loop again. Anyone know how to get around this?

12
Razer.Speedcr0ss
1 year ago
S
stark.kevinInsider Mini
asked in Razer Support

Reaching out to Razer.Speedcr0ss

Hey, I was asked to provide some details to the Razer support but am not able to send a private message to the Razer.Speedcr0ss.

2
Razer.Speedcr0ss
1 year ago
N
notapatchInsider Mini
asked in Razer Support

Kyo Pro audio can stop working properly

I have a Razer Kiyo Pro and I bought it, this January, to do online meetings. I bought it for a Mac machine it’s a new Mac Mini M2 Pro with the latest operating system and I haven’t installed any camera software that I’m aware of. The issue is that the Kiyo Pro microphone can stop working properly at some point during a meeting. This happened on a Microsoft Teams meeting, which is a Mac application, and a Google Meet which uses Firefox Browser, so I don’t think it’s specific to the meeting software.It happened at a reasonable amount of time, the meeting had being going on a few minutes before the issue happened and on the second occassion it was definelty more than 20 minutes.I didn’t hear the effect but I think someone described it as “white noise” when I spoke.Obviously, during the meeting all I was doing was talking to people I wasn’t changing anything on the system or running new software.I have run diagnostics on Zoom, Google Meet, Microsoft Teams which only test for a few seconds

3
N
1 year ago

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