Topics started by GinGaaa | Razer Insider

Topics started by GinGaaa

3 Threads

GinGaaa
GinGaaaInsider Mini
asked in Mice and Surfaces

Basilisk Ultimate often disconnected

I have been using the Basilisk Ultimate for more than three years and I admit that it is a very good mouse and I love using it, but since 2023 I have this problem when using it: the mouse will suddenly disconnect and after 1-2 minutes it will reconnect to my computer, or it will not connect( This is manifested by the chroma light effect on the mouse suddenly going out, and the mouse cannot control the computer's cursor ), I need to turn the mouse back on or off or reseat the 2.4G receiver, and sometimes I can see the mouse displayed in the driver in synapse, but I can't control the mouse through synapse (at this time, synapse shows that the mouse battery is 0%). This happens almost every day, I've played a lot of games, I'm sure it's not a problem caused by the game program, and even the link breaks in daily use, I'm sure it has something to do with the latest driver of the mouse or synapse3, I hope to fix this problem sooner

6
retrofastPopstar175
1 month ago
GinGaaa
GinGaaaInsider Mini
posted in Razer Support

Synapse is not running!

Windows 11 (22H2) Synapse3 (7.8.0.381) when my PC power on,Synapse3 always can't star work immidiately.It usually takes about two hours to run the computer to turn on properly. I have reinstalled the software many times, tried to clear the script installed by synapse, and still had no effect.

3
C
4 months ago
GinGaaa
GinGaaaInsider Mini
asked in Razer Synapse

Synapse 3 is not running (still)

windows 11 (22H2)synapse (7.8.0.381)When my computer turn on, synapse 3 always can’t open immedialy (only Rzaer Cetral working). it often lanch after 2 hour.I click “refresh button” and “lanch synapse 3 button” all usefull.And i was unistall many times(and use “CleanupRazerDrivers” tool  each time) , it work. but out of work when my computer turn on next time.please help, my Synapse 3 hasn't been up and running all year long  

1
E
1 year ago

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