Topics started by ErxQQ | Razer Insider

Topics started by ErxQQ

4 Threads

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ErxQQInsider Mini
asked in Razer Support

how i can talk razer assist or razer support?

First of all, I apologize for my bad English, I want to ask a short question, there is a problem with my keyboard and I want to contact razer, I contacted razer assist at the time, "Elaiza C" took care of me, now I want to contact support again, I think there is a problem with the switches on my keyboard, and the reason for this is that I am seriously experiencing this problem on the "space-e-n-m-r" keys, especially when I write these problems quickly and when solving bombs in games like csgo valorant. It really gives me trouble, I want to change it before the warranty is over, but I don't know how to contact razer, can you help me?editkeyboard model: Razer Blackwidow V3

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1 month ago
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ErxQQInsider Mini
asked in Razer Support

We urgently need a firmware update for viper v2 pro as soon as possible!

I've been using the Viper V2 Pro for about 20-25 days now, and there's a major issue that's been bothering me. When the Viper V2 Pro's battery runs out, and I unplug the cable, and then connect the Viper V2 Pro, the cursor moves, and the mouse is recognized by the computer, but it doesn't appear in the Synapse software. This issue only occurs when using the Viper V2 Pro without the cable. Additionally, when the dongle and USB (2.4GHz) are connected, it still doesn't appear in the software. It only shows up in the program when I connect the 2.4 GHz USB directly to the computer. I've reported this issue and applied for warranty service. I received a new Viper V2 Pro today, and when I opened the box, the same problem occurred again. The product is brand new, and the plastic wrap is still on it. I only performed a firmware update and installed the Synapse software. An urgent firmware or Synapse update is definitely needed because there's nothing wrong with the brand-new product; it's a sof

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7 months ago
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ErxQQInsider Mini
asked in Razer Gear

Can I buy the hyperpolling dongle in the razer store?

Can I buy hyperpolling dongle from the razer store in San Francisco/Los Angeles or is it only ordered online?

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10 months ago
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ErxQQInsider Mini
asked in General Discussion

Is Hyperpolling available in the razer store?

Can I buy hyperpolling dongle from the razer store in San Francisco or is it only ordered online?

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10 months ago

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