Topics started by dacoolmike | Razer Insider

Topics started by dacoolmike

6 Threads

dacoolmike
dacoolmikeInsider Mini
posted in General Discussion

My First Razer Experience

So I just bought my Razer Laptop last 2022 of October and not even 2 years the battery started bloating and to make matters worse because the keyboard ribbon was next to the battery it pushed it out and I think it damaged it to the point that some of my keys in my keyboard stopped working. I tried contacting Razer customer support about it but even with my serial given due to the warranty ended. I have tried other brands before but this is the first time I have experienced this. I thought with Razer being a expensive and good brand that the Razer laptops would be powerful but no. Now I'm spending it several hundred dollars just to find other ways to fix this problem. The battery is now replaced but the keyboard is still broken with 5 keys not working even with Razer Synapse uninstalled and Keyboard driver reinstalled. Never again.

1
dacoolmike
15 days ago
dacoolmike
dacoolmikeInsider Mini
posted in Razer Support

Razer Kiyo Easily Broke

My Razer Kiyo Easily broke even with minimal use. I only use it for about a dozen times more or less for the pass year and have never drop it even once. While attaching it to my tripod it easily broke. Upon searching I found out that the only thing covering the metal joint of the camera is a 1mm plastic covering. For $130 camera I am very disappointed, didn't even last 2 years. My camera is pass its warranty so I'm pretty sure there is no point of giving my serial number for replacement. :rage:

0
dacoolmike
3 years ago
dacoolmike
dacoolmikeInsider Mini
posted in General Discussion

Razer Product and support problems

So I love Razer don't get me wrong. But this is too much first my Razer Kiyo broke even if I rarely use it. Asked for replacement, I gave them a receipt of proof of purchase from my local game store and provided them with a serial number but was rejected because it was not from an official Razer store although the razer serial upon checking was legit, then Razer Synapse keeps crashing on me and now my Razer Nari has this Averna usb issue and now my Razer Nari doesnt work. It turns out this Averna issue is not a new problem as several people also have the same problem as recently as 3 months ago and still no fix. I don't want to buy a new usb dongle for $20 and probably wont get a replacement because its from my local game store and not Razer official store. Even with legitimate serial numbers. I think I'm seriously done with Razer. Also the Razer USB and pair tool doesn't work and solve the problem. My USB port is fine as other devices like my microphone works with my port but apparen

0
dacoolmike
2 years ago
dacoolmike
dacoolmikeInsider Mini
posted in Razer Support

Razer Nari USB Averna problem

My Razer Nari has this Averna usb issue and now my Razer Nari doesnt work. It turns out this Averna issue is not a new problem as several people also have the same problem as recently as 3 months ago and still no fix. Also the Razer USB and pair tool doesn't work and solve the problem. My USB port is fine as other devices like my microphone works with my port but apparently not the Razer Nari usb dongle. Please help.

0
Razer.Caziel
2 years ago
dacoolmike
dacoolmikeInsider Mini
posted in Systems

Razer kiyo issues

So first my problem about razer kiyo not working on facebook video chat still persist It keeps showing a driver not supported issue or something. Even though its working well with viber and obs without any issues as well as it doesnt seem to work when I plug it in a usb 2.0 port and I thought 3.0 usb cable are backwards compatible.

0
dacoolmike
5 years ago
dacoolmike
dacoolmikeInsider Mini
posted in Razer Support

Razer is starting to give me problems

So dont get me wrong I love razer but this is getting too much. First for some reason tbeir razer kiyo does't work on facebook video chat on google chrome. Tried contacting razer support but they dont know whats wrong and how to fix it. Now my razer hammerhead pro v2 stop working. For some reason after a year of use the left earphone stop working unless I moved the connector in an angle. I'm guessing the wire broked. Also contacted the razer support and said they will replace it. But no update reply from them yet even after sending 3 pictures of the product that they told me to include the serial and cut the wire.

0
R
5 years ago

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