Topics started by jaysonknight | Razer Insider

Topics started by jaysonknight

4 Threads

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jaysonknight
posted in Razer Axon

Up to 20% processor usages on all devices

I've been testing this since it was released, and I figured I'd wait a bit to let the bugs settle down before posting about how on Earth a gaming company thinks a utility that consumes a steady 10% of processor usage, with prolonged spikes to 20%, acceptable? That's absolutely abysmal, and even worse, this isn't hardware dependent as I am seeing this same behavior across 3 devices with vastly different hardware. Give us the option to offload this to a single core at least, or let PHYSX handle it. Or tighten up your code quite a bit. I'm a developer of 22 years in various languages, and there is no reason an app like this should consume this much resources. It's a great app that has gotten better w/ subsequent releases, but I won't use it if it continues to consume that much proc time.

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J
1 year ago
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jaysonknight
posted in Razer Support

Razer Ringlight Thrashing System

I recently installed the Razer Virtual Ringlight software, and it is absolutely thrashing my system to the point it is unusable, and reboots are taking over 10 minutes before my Blade 15 is even close to usable. Processor is pegged by both the Razer Synapse Service Process, and WMI Provider Host (they both consume. I've not installed nor changed any other software or configuration on my Blade, so it is definitely the ring light software. Razer software itself can't even load, a pop up with "pages unresponsive" errors pops up every few seconds. I can't even get task manager up to force quit the processes, that takes several minutes. I have rebooted several times, and it happens directly after the login page is successful to log into windows. Getting continuous pop ups saying ::{26EE0688-A00A-9371-BEB064C98683} Sever Execution Failed (Looks like a COM+ or DCOM CLSSID). Computer is so pegged I can't even get control panel to open so I can uninstall the faulty software. I've been wrestling

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J
1 year ago
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jaysonknight
posted in Razer Support

Razer Kishi v1 for iPhone: No Sound From Speakers

Greetings. I have the original Kishi v1 for iPhone and have a very simple question: When it is on my iPhone, there is no sound coming from the phone speakers in any games. If I use my AirPods, I can hear sound no problem, but this isn't always feasible. Is this by design that there is no sound if the Kishi is mounted on the phone? And if so, what was the logic behind this decision? There are 2 very obvious speaker slits on the Kishi, presumably to allow sound from the iPhone speakers to not be obstructed. I have searched the internet/reddit/etc, can't find a definitive answer yes or no.

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J
1 year ago
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jaysonknight
posted in General Discussion

I Am Absolutely Finished with Razer Laptops, Serious Users Should Stick With A Different Brand

I was a longtime Dell laptop user for 15 years, then decided to switch to Razer a couple years ago. I bought a Razer 15 Advanced (with the RTX 3070), and from day one it never worked well. Out of the gate, I had to RMA it, which took over a month. Mind you, Dell has incredible support options, but Razer does not. The support reps I talked to were largely clueless as well. A month later, I finally get my laptop back, and in the ensuing 2 years it still crashes all the time, even with a fresh copy of Windows on it. And the Razer software? Even worse. It constantly updates on its own, and even if I force quit it, it pops right back up trying to update itself without my permission, and causes the machine to hang. Why does it resurrect itself even after I've force quit it? And now, it won't even get through the recovery process, it hangs halfway through it, and the only way out of that was to force shutdown, and now of course the machine won't even boot, and there is no option to start the

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2 years ago

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