Topics started by Sib3riX. | Razer Insider

Topics started by Sib3riX.

4 Threads

Sib3riX.
Sib3riX.Insider Mini
posted in Mice and Surfaces

Question about Viper 8khz

Can i save polling rate to onboard memory. I know i need snypase 3 to do this but when i delete synapse 3 can i keep my custom settings most important polling rate and dpi. Edit: You can save all settings except rgb color.

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Sib3riX.
3 years ago
Sib3riX.
Sib3riX.Insider Mini
posted in Razer Support

Synapse 3 bug on startup with razer id account and guest account

After last update on synapse 3.4.1015.100206 i get this pop up on startup. Reinstalled everything few times and still same problem. Switch from guest account to razer id few times no help. This disappear after few seconds and synapse reconnect to account or guest account. I did this 2 times and no way to fix. 1. Uninstall Synapse and delete all files in C:\\Program Files (x86)\\Razer and C:\\ProgramData\\Razer directories. These folders are hidden by default, so please be sure to unhide them. 2. Uninstall Razer drivers by going to "Device Manager" from Control Panel. 3. Press Windows + X, and choose Command Prompt in the menu. 4. Type regedit in the command prompt window and press enter. 5. Please go to this path and check if you have it: HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW643NODE\\Razer\\ *Please delete everything that's in the Razer folder. Please reinstall Synapse after deleting all the files inside the Razer folder 6. Download a fresh installer and reinstall then restart your PC. 7

0
P
4 years ago
Sib3riX.
Sib3riX.Insider Mini
posted in Razer Support

Synapse 3.0 crash on startup (version 3.4.604.60316)

Everything was working fine before new synapse update. I reinstalled synapse few times on my windows 10 build 1903 (18362.207). I also reinstalled my windows 10 and installed synapse again but problem is still there. I just want to say this happens random not every time i boot my pc. I dont know why you even update synapse 3.0 when everything was fine 4 days ago. EVENT ID: 1026 Application: Razer Synapse Service.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.NullReferenceException at System.Collections.Generic.Dictionary`2[[System.Int64, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Insert(Int64, System.__Canon, Boolean) at Common.DeviceDetection.DeviceDetection.DeviceAddedNativeThread(UInt32, UInt32, Int64) at Common.DeviceDetection.DeviceDetection+<>c__DisplayClass

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R
4 years ago
Sib3riX.
Sib3riX.Insider Mini
posted in Razer Synapse

Huntsman Elite chroma effect wave lag with synapse 3

Hello, I have problems with huntsman elite and synapse 3.0 on startup. My chroma effect wave always lag and only way to fix it is to open synapse 3.0 and open feedback tab and wave lag is gone. This is how i installed synapse: Delete synapse from my pc (hidden folder Program data, %appdata%local and roaming and registry folder called Razer) then after that reboot pc and reinstall all devices in device manager (keyboard and mouse). After everything i just run synapse as administrator and install synapse 3.0 (without chroma studio, macro etc...) Also there is a conflict with kaspersky 2019 version. If game is not added to trusted apps by (kaspersky not user) synapse or kaspersky will freeze all usb ports and i need to wait 10-20 sec for unfreeze. I can record a video if needed so someone from Razer can fix this problem. Best regards

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Sib3riX.
4 years ago

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