Get Top Tier Coverage With Razer Care Elite | Razer Insider
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Get Top Tier Coverage With Razer Care Elite

dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.
Need Help? Start a thread in the Support Forum. DM's may be delayed. Ignored DM's = I don't know. Follow me on Twitter @omgdkdz
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34 Replies

OneTreadLife
  • OneTreadLife
  • Insider Mini
  • 168 replies
  • January 29, 2019
Suppose warranty options are good things.
Where am I?
Srnity
Stanull
RacianVD
41 people like this
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  • CodeCCLG
  • 75 replies
  • January 29, 2019
awesome tbh , but is this only for products brought from the razer store
Stanull
RacianVD
H00dy
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Killi8n
  • Killi8n
  • 94 replies
  • January 29, 2019
But still with RazerCare Elite u must pay: Low deductibles - $25 for repair and $150 for replacement ??
Stanull
RacianVD
H00dy
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Surf
Vanguard
  • Surf
  • Vanguard
  • 722 replies
  • January 29, 2019
I just hope this care program would make some more Razer laptop owners more satisfied.
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
Stanull
RacianVD
H00dy
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FrozenFireVR
  • FrozenFireVR
  • Insider Mini
  • 133 replies
  • January 30, 2019
Nice, that'd be pretty helpful...
Stanull
RacianVD
Surf
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0V3R_K1LL
Vanguard
  • 0V3R_K1LL
  • Vanguard
  • 478 replies
  • January 30, 2019
Does this cover battery bulging? Reddit is full of people who have the same issue.
Stanull
RacianVD
Surf
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DRIFT_IT
  • DRIFT_IT
  • 265 replies
  • January 30, 2019
The free transfer to new owner is a very good idea. Not a lot of companies do that.
i7 6700k Nvidia GTX 1060 8 GB Corsair DDR4 Gigabyte G1 Gaming Motherboard
0V3R_K1LL
Stanull
RacianVD
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    0V3R_K1LL
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RacianVD
  • RacianVD
  • Insider Mini
  • 355 replies
  • January 30, 2019
Not the best product protection but it is something.
Stanull
Surf
babideebabidoo
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  • Nilremagl
  • 163 replies
  • January 30, 2019
always a good thing 😃
Stanull
RacianVD
babideebabidoo
6 people like this
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    benderson777
SylvanasMage
  • SylvanasMage
  • Insider Mini
  • 498 replies
  • January 30, 2019
This is never a bad thing for the people who own Razer products.
RacianVD
Surf
babideebabidoo
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    Nilremagl
Kenserky
  • Kenserky
  • Insider
  • 832 replies
  • January 30, 2019
It's allways a good thing to see waranty improvements.
My bad for english mistakes but i try my best.
RacianVD
babideebabidoo
L
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    mjmdabbing
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Awesome razer team
RacianVD
babideebabidoo
M
4 people like this
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  • dkapodk
  • 21 replies
  • February 1, 2019
5 year warranty for a laptop not bad!!!
RacianVD
apodkapo
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3 people like this
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TK-1987
  • TK-1987
  • 118 replies
  • February 2, 2019
Well I hope this extended warranty gets people good service. Just incase any of you haven't seen I had to reach out on Reddit and some behind the scenes people to even get a refund for a laptop. So I'd be careful shelling out extra money to Razer considering their customer support has some of the worst communication I've had to deal with. So maybe Razer should work on getting their quality on customer support up to standard before asking customers for more money? Just my thoughts based on experience.

/razer-refusing-to-refund-me-for-returned-laptop-and-lied-to-paypal-about-recieving-it.46605/

https://www.reddit.com/r/razer/comments/alo9yy/razer_refusing_and_lying_so_i_dont_get_a_refund/
Twitch Channel: Terreos87 Come hangout and enjoy the madness
RacianVD
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Sandler73
  • Sandler73
  • 4 replies
  • February 2, 2019
Dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.


It covers collisions. I get the drops, spills and falls but what/how is a collision for a piece of hardware?

TK-1987
Well I hope this extended warranty gets people good service. Just incase any of you haven't seen I had to reach out on Reddit and some behind the scenes people to even get a refund for a laptop. So I'd be careful shelling out extra money to Razer considering their customer support has some of the worst communication I've had to deal with. So maybe Razer should work on getting their quality on customer support up to standard before asking customers for more money? Just my thoughts based on experience.

/razer-refusing-to-refund-me-for-returned-laptop-and-lied-to-paypal-about-recieving-it.46605/

https://www.reddit.com/r/razer/comments/alo9yy/razer_refusing_and_lying_so_i_dont_get_a_refund/


I'll second the need for massive and rapid improvements to customer support. To be fair, my last dealing with them was quite some time ago but I'll still say that the customer support was horrendous. I'd say it would rank second only to Gigabyte's customer support for how slow, inept, unmotivated to help or incapable of assisting it was. And they are infamous for how bad they are.
RacianVD
TK-1987
Dirpubsaf
4 people like this
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    TK-1987
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Maximusisback
Vanguard
Sandler73
It covers collisions. I get the drops, spills and falls but what/how is a collision for a piece of hardware?

Ragequitting? :confused_:
RacianVD
Kenserky
G
3 people like this
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    gs125
P
nice that was good for someone buying razer products
Maximusisback
Vanguard
dkapodk
5 year warranty for a laptop not bad!!!

And base 3 years is nice too
RacianVD
Kenserky
2 people like this
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I
  • Itz_Sambo
  • 5 replies
  • February 9, 2019
the guarantee is good
G
1 person likes this
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    gs125
H
Probably recommend this to my brother. He's got a Razer phone and adores it, so it'd be nice for him to have a backup plan if it somehow gets broken.
Sam - Gamer | Cyber Security | Technology Student
Kenserky
M
2 people like this
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    martim31xd
C
  • CodeCCLG
  • 75 replies
  • February 11, 2019
HurricaneForce
Probably recommend this to my brother. He's got a Razer phone and adores it, so it'd be nice for him to have a backup plan if it somehow gets broken.

100! get him on this asap, aint no need to break your phone and get nothing back for it if it was just accident
M
1 person likes this
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    martim31xd
F
How much will they cost tho? Is it based on the phone or computer you buy or the same for all?
M
1 person likes this
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    martim31xd
S
OneTreadLife
Suppose warranty options are good things.

i like it 2

HurricaneForce
Probably recommend this to my brother. He's got a Razer phone and adores it, so it'd be nice for him to have a backup plan if it somehow gets broken.


VoorheesMMA
100! get him on this asap, aint no need to break your phone and get nothing back for it if it was just accident

ok bro

Dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.

i help's men thank u
Z
  • zaidsawan
  • 1 reply
  • February 17, 2019
Dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.


what if i recently got a razer laptop?
M
LOL I totally agree with you
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