Dear Razer Support Team,
I hope you are doing well. I am reaching out regarding my Razer accounts and device activation.
I recently acquired a pair of Razer headphones from a friend, which include the 7.1 Surround Sound feature. My friend had already activated this feature on my computer using their account. However, I have since purchased a Razer gaming mouse and created my own Razer account.
To better manage my devices, I would like to merge both accounts under my personal account and transfer the 7.1 Surround Sound activation to it. Could you please assist me with this process?
Here are the details of my accounts and devices:
- Current Account (Mine): mambakot (asmir2011@gmail.com)
- Previous Account (Friend’s): dailyAmaranthRedtalk724 (I have password)
- Devices: [Razer Basilisk V3 - Ergonomic Wired Gaming Mouse - FRML Packaging, 862047D09608993] and [Razer Basilisk V3 - Ergonomic Wired Gaming Mouse - FRML Packaging, pm2412h21204802]
Please let me know if you require any additional information. I appreciate your time and assistance.
Best regards,
Arkadii