Audio

I have BlackShark V2 Pro and I followed all setup instructions, so I have the THX Spacial Audio output device (along with the standard BlackShardk V2 Pro that is stereo?). I have the Mixer tab with the switch to enable THX Spatial Audio, but the interface looks different than the app in the store. Do I need to buy the app to use THX or this is some reduced functionality that comes with Synapse 3 and this expensive headset?

hey, I just go my blackshark but i can't find any good eq settings for gaming online. Can somebody help me pls? tnx

My Nari Ultimate Wireless that I love has a bad connection to the right side. I have to tap it fairly hard on the right side to get the connection working again. Its out of warranty, but I would pay to have it repaired. Hoping customer support will get back to me on a means to pay for repair?

Hello, I had my razor headset and it was working great until I got a razor keyboard and every so often my microphone sounds like a robot to other people. I unplugged my headset to restart it, but no luck. Please help

Hello, I just bought some razer nari ultimate for Xbox and I am delighted with them but I want to get more juice. I have installed the dolby atmos and dts X application. Both have equalizer but I have no idea how to play it to improve the audio. Can somebody help me??

I bought a BlackShark V2 to replace my Kraken Tournament Edition recently. I want to ask if I can use the Kraken USB controller with the BlackShark? And, is it better to use the original BlackShark USB soundcard? What does the soundcard actually do to the audio quality?

Hello, I just bought some razer nari ultimate for xbox and I am delighted with them but I want to get more juice. I have installed the dolby atmos and dts X application. Both have equalizer but I have no idea how to play it to improve the audio. Can somebody help me?? Thank you very much partners

I love my Blackshark pro but I'm having trouble figuring out the equalizer. I am used to HyperX Cloud wired headphones and I love the sound from them. I'm trying to get close to the the sound of those. I like thick bass but I also want clear mid tones. I've included a picture of my settings in synapse below but I'm still getting the sound coming out very muddy, not very clear and almost distant. When I put on my wired HyperX Clouds and compare, there is a room of improvement. I turned off the THX surround and that helped a lot but I'm still struggling. Where should I adjust in the equalizer to get a more, balanced, deep but clear sound in game audio?

It keeps randomly shutting off. The left one is fine, no issues at all but I have to keep putting them into the charging case and re connecting them for it to work again. Help!?

Hi, I'm trying to work out how to get these to work without the PC on. As far as I can see from the site the USB just provides power to the headset, which is all I need, as I'd like to use the headset to listen to films as it's plugged into AVR pre-outs, and I'm getting a sumptuous gaming performance from that. However, I can't seem to get sound (indeed the 7.1 light will not come on) unless the USB is plugged into a PC that's turned on. This is less than ideal, but am I just not using powerful enough USB slots? I've used the (powered) USB slot on the front of the AVR, and I hear the speakers "chck" so I know power is flowing into the unit. However I get nothing from the sound. I also tried a DC 5V 1000mA output socket on a plug, to no avail. Does anyone have solutions here? Raspberry Pi? Any solutions will be gratefully received!

Hi, I'm trying to work out how to get these to work without the PC on. As far as I can see from the site the USB just provides power to the headset, which is all I need, as I'd like to use the headset to listen to films as it's plugged into AVR pre-outs, and I'm getting a sumptuous gaming performance from that. However, I can't seem to get sound (indeed the 7.1 light will not come on) unless the USB is plugged into a PC that's turned on. This is less than ideal, but am I just not using powerful enough USB slots? I've used the (powered) USB slot on the front of the AVR, and I hear the speakers "chck" so I know power is flowing into the unit. However I get nothing from the sound. I also tried a DC 5V 1000mA output socket on a plug, to no avail. Does anyone have solutions here? Raspberry Pi?

I had this issue with my mic cause my latop wouldn't pick up on it so i looked for forums to fix that and someone said that going to Device Manager->Sound, video... and uninstalling everything except for the drivers so i did it said it would reinstall everything after restarting my computer which i did more than once hoping it would and it didn't, some stuff is gone like Surround sound 7.1 so i tried installing it again then uninstalling it then installing it but among playback devices it's just gone, what can i do ? Using : Kraken x lite

I play a lot of COD and R6 Siege but can't seem to get my sound right. Does anyone have any recommendations? Thanks :)

Is there anyway to get a replacement bud? Just realized I lost one :( they are still in warranty

When using the razer headset app, it says there is a firmware update but when you click update, it just opens a box telling you to download a .exe on PC? I only have access to a mac and Series X.

As the title says I got them for Christmas and I cant get the mic to work on them but they work on my phone. ANy solutions?

Just bought a new kaira pro yesterday and its putting out a hissing noise. When I am in a xbox party u can see my voice in the party overlay but I'm not talking. Has anyone experienced this and know how to fix it

Is this supposed to NOT show up synapses app? Also the background static is unbearable. Is there any fix to this since I can’t locate driver software to download for Razer?

I've been thinking of buying the standard Nari because it they seem like a good option to get but a question came to mind. My brother has a pair of Nari essential and I wondered if we both were in the same room gaming like at a LAN party, would the headsets/dongles of the pair interfere with eachother? I've also had the Blackshark V2 Pro in mind, would they also interfere if that was the case?

I just got the nari essential for Christmas, and I can’t hear my own voice playback in the headset. Dunno if this is just something that they left out or if somethings wrong with mine lol. I’m on ps4 and I’ve dug thru the settings to see if I could find something and can’t. Thanks in advance!

Just recently purchased the V2 and didn't realize it did not include the memory foam ear cushions. I feel like for $100 they should have included them. Is there a way to get them? They current ones hurt my ears. Had the same problem with steelseries and their airweave. They sent me leather ones to place those and those worked much better. Anyone know if they are available for the non V2 pros?

Hello, i have big problem with my old headset razor kraken. I moved somewhere else, so i lost original package i have only receipt, now i also change my computer from laptop to desktop computer. So i had to download program again And i can not log in And using 7.1 surrounding sound. I do not have activation code. Its very sad coz i play apex on competitive level. Now i am out of any competition. Can you send me my activation code if i Will send you my receipt please? Thank you for answer.

HI. I bought kraken ultimate and it has muffled sound. Can someone say eq settings to fix it

Sorry for the weird title, but what I mean is, I recently purchased the All Star Bundle from Costco (for $150! what a deal!), love everything it has. Im fairly new to the headset game, Im usually always a speaker person, sound has and will always be a key component for me. The Blackshark V2 X is awesome, very lightweight, and sounds great-when it worked. Heres where it gets tricky. I was hoping to use both my 5.1 speaker set up and use the Blackshark with the 7.1 software Razer provides. ****Obviously not at the same time**** I was trying to use my speakers while I game and listen to music and movies during the day, and in the late night hours, switch to the headphones. The set up was easy, and it seemed to work at first, but when I switched the default back and forth, to test if I can do what I was hoping to do, I lost all sound, and the mic didnt work. Also when I switched it back to the speakers, I got small popping sounds and no sound from music or games. Uninstalled. What im

Hey everyone. Which one would you recommend and why? The choice is between Kraken Tornament Edition and BlackShark V2. Which has better sound quality, mic, maybe some other features?