Audio

I bought my kraken V3 last week for my Xbox series x, after chatting with a Xbox staff member, he suggested to ask if there were any Software/Firmware update so my headset can become compatible with my Xbox.

Hi. My microphone is no longer functioning properly.  It seems to be always on mute although if you press the button ALMOST all the way down without actually clicking it, it will detect some input.  I have NOT damaged the headphones in anyway so this is quite disappointing.  I hardly ever use this unit and when I did this is what happened.  Someone else has reported the same issue as I am having but has not been resolved (after 2 years).  This has made me lose confidence in this brand.

i recently bought some razer baracuda x lite headphones and i kept trying to use the 7.1 surround thing but it just doesnt work, while it's active i cannot hear anything at all, i tried multiple things to repair it but nothing works. Dont work application surround sound. The sound settings in the control panel do not help activate the 7.1 feature

I recently bought a Razer Kraken V3 Pro and there's two issues that made me return it: 1. HAPTIC SCREECHING/INTERFERENCE Pretty often when Hypersense (haptics) is enabled, an electronic screeching occurs in the sound. I've recorded this electronic screeching with an external mic and here's how it sounds: It won't always occur but when it occurs, the only way to make it go away is turning the headset off/on again. The erronous sound you are hearing is not the haptic actuators moving, it's some sort of electronic interference. I know it's not the actuators because sometimes Hypersense works fine without producing the screeching noise. The screeching/interference could be caused by the actuators though. This is something Razer has to look into. What bothers me a lot is that this issue is being reported for a pretty long time and Razer is still selling the headset. To me it's unacceptable for a somewhat premium

I sometimes use bluetooth devices to connect to my Razer Leviathan V2. When this happens the LED goes crazy responding to the changing audio. When I have the soundbar connected to my PC I can control the LED, but of course can’t do that via random bluetooth devices.Is there a way to turn the LED off when connected to a device not running Synapse?

Hey guys, my headset randomly stopped working with the wireless transceiver. I can’t pair it anymore and need to resort to a wired connection sadly.  Does anyone have any tips? I tried a lot of things.Did a clean install of Razer Synapse Tried to use the Razer Headset Pairing Utility but failed. Tried to reinstall drivers but failed as well.

Using realtek driver and windows 11my razer kraken headphones with 3.5mm cable and microphone doesnt work, please help

When the PC is turned on (headphones are connected via dongle) the sound in the headphones is very quiet, it only takes place by connecting the dongle. Also the sound when connecting through a bluetooth is very quiet, and some noise appears (as if the corner sticks into the microphone filter pop, I do not know how to describe these sounds). Is this a factory marriage or maybe I’m doing something wrong? All drivers are updated.

Bought the new Razer Kraken Kitty v2. It is adverstised as the following: What is the audio system used in the Razer Kraken Kitty V2? The Razer Kraken Kitty V2 supports 7.1 Surround Sound on Windows 10 64-bit, which provides accurate positional sound to heighten your game awareness. Registered the product in Razer Id. Never got the activation code. Also, when I put in my serial number, the following message appeared: “ Your Razer device is not eligible to receive a 7.1 Surround Sound activation code. Please refer to 7.1 Surround Sound System For Gaming Headset for eligible products.”

So, just moved, and went to use my Razer Nari Ultimate for PC … can’t find the dongle.I’m reading they can’t be replaced? That seems insane.What options do I have?Thanks

I registered by Barracuda X with razer and just downloaded the &.1 surround sound app. I have scanned my email and have not found a code, however I can clearly see my product on my razer product page. How do i get my code?

HiI’m can’t record the audio, with my Blackshark v2 X USB. Nvidia Geforce experience records the mic but not the ingame sound. I tried everything possible. All to default, razer V2 X usb  output,  virtual 7.1. All main windows sound settings tested. The only way to have the sound recorded, is to unplug the headset and using the speakers connected on the motherboard. 

 If You Barracuda X Plus With Sound Blaster Or Realtek Audio  At The Same TimeOpen Sound Contgrol Pannel to Th Speaker Option And Go To Advanced Option,Turn Off The Audio Enhanced Check Box, And Attempted Using Barracuda X PlusOn 2.4Gh Wireless Dongle Mode.Audio Enhanced Means Sound Card’s Self  Surround Effect, So If You Turn On AndUse Barracuda X Plus, You Use Two Surrounds Effects,I Think It Crashing To Each Other.If You Want Using Barracuda X Plus’s Surround Effect.Please Turn Off Sound Card’s Audio Enhanced Option.I Glad To Give Some Solution To You

the microphone is connected but it dosent work .

While talking to my friends over Discord, I asked them if my voice was good and then I tried the ready-made presets one by one. “It's bad for all of them,” he said. Is there a good custom setting you can recommend? I need.

I've had a razer nari ultimate for a few years for my ps4. I'm upgrading to a ps5 very soon, is the nari ultimate compatible with the ps5 as well?

(EN)Hello, I have had a pretty serious problem with my Barracuda. When I connect the microphone to the headphones they do not hear me nor do I hear the audio. You have already tried reinstalling the 7.1 application, updated the firmware to the latest version and followed numerous tutorials and nothing, the problem continues. (Es) Hola he tenido un problema bastante grave con mi Barracuda. Cuando conecto el microfono ​​a los auriculares no me escuchan ni escucho el audio. Ya probó reinstalar la aplicación 7.1, actualizó el firmware a la última versión y siguió numerosos tutoriales y nada, el problema continúa.

What is the power output of the Nommo V2?Is it the same as the PRO version?It is not mentioned in the official specifications.Thank you in advance for your reply

Am I reading that the kraken v3 and before get the 7.1 surround sound but the kraken v4 does not?

My Kraken V3 X backlight is stuck on the cycle option and i cannot change it to static or other option

My headphones provide no audio with my PC (wireless) nor with bluetooth, neither does it say “power on”, “bluetooth connected” etc. Microphone works, and it works by using the wire. Just recently I used my headphones, but later on I had trouble turning it on, when I finally could now it has no sound. What can I try to fix the issue when I know it’s not a problem with the headphones connecting but the headphones itself?

I bought the razer nari ultimate headset off of ebay a couple of years ago. When i tried using it, it would work for a couple of hours but it would suddenly disconnect and wouldnt work again. I tried everything to make it work again but with no success so i just let go of it and stored it somewhere. Now i wanted to try to use it again with the Pairing utility. The dongle gets recognized but the charging cable doesnt? Keep in mind i dont have  the original Razer charging cable that was included in the box since i got the Headset ONLY. Ive seen people say that i should switch to using it wired but i  bought the headset because it was wireless. I tried searching for the seller that sold me this headset but also no success. What should i do? 

I went from Razer Kraken V2 pro (Cushion gel started leaking) to Blackshark V2 pro (2020 version) and the microphone quality is soo trash that my friends from discord instantly noticed it.If it is suppose to be this garbage then it will most likely be my last Razer headphones. (mice are good tho)I uninstalled razer audio drivers from device manager. I uninstalled and reinstalled synapse. I installed the newest Blackshark V2 pro 2020 firmware. I played around with the mic EQ, i think i got it to be a bit better but its still garbage. Blackshark V2 pro is my default audio and microphone device. Tried to use the mic without having the synapse application active.