General Discussion

So, I got an email from Razer today about getting “verified as human” to know if you might be competing against bots and to (possibly) win 10,000 Silver, with no mention of having to download the World app to complete the process, which turns out to be a crypto wallet.This whole World thing is the brainchild of AI shaman (and doomsday prepper) Sam Altman. Even the most cursory youtube search reveals it to be a (likely pump and dump) scam designed to enrich the people running it at the expense of the suckers conned into investing. Check out Bitcoin College’s “Worldcoin: Scam I am” video. A whole host of questionable entities (including SBF) are among the original backers.Why Razer feels a need to besmirch their reputation by associating with such ilk is beyond belief.

I recently got a Razer DeathAdder V3 Pro, but it’s causing some arm pain. Do I just need time to get used to it before the ergonomics feel comfortable? I used the DeathAdder V2 and Logitech Pro X before and never had this issue. 

Hi Razer Support team, My mouse is connecting to a Razer Mouse Pro Dock in Hyperpolling. It keep stuttering and freezing 1 or 2 seconds. I find out a temporary fix which remove the dock and connect to the USB dongle (issue still exists) after that remove the USB dongle and connec to the Mouse Pro Dock again. I have to do it everytime I boot up my PC. A few day ago, even if I done those steps above, after a certain time, the Mouse is being freezed and nothing can do with it.The RGB light on the dock is also delayed. My mouse S/N is PM2325H27400922. My PC is running windows OS,Note that the mouse works perfectly with cable. It also works fine on other my PC/laptop with either Pro Dock or USB dongle.I suppose the problem could be from my Windows OS but tried to reinstall Synapse, removing drivers,… everything I could but cannot be fixed.Please help to resolve this.Thank you very much

Why is it that the Kitsune doesn’t connect to Synapse for lighting? it makes no sense to force the lighting to be one of a few colors when we have an app to literally control lighting through our Razer devices.does anyone know if compatibility will be added? 

Hey everyone,I’m planning to pick up the latest Razer Huntsman TKL, but I’ve got a question before buying. Can features like Snap Tap and 8K polling still be used without Razer Synapse?I don’t care about RGB since I use SignalRGB for that, but I really want to keep features like Snap Tap and the high polling rate. Is there any way to enable or use those through other software or firmware?If not, are there any alternatives or workarounds (maybe other keyboards or software) that offer similar features? 

Hello everyone, Great to be here, let's share comments to expanding Razer in the continent.  

My finacée needs a replacement for a keycap on the razer sanrio mini keyboard, where can I access this for her?I don’t want to buy one for the wrong model :) 

When I am connected to my pc I often connect the Bluetooth to my phone just to listen to music/tiktok that nonsense and every 10-15 minutes the headset disconnects and reconnects and this wouldn't be a problem except for the fact the woman talk and says that the connection has changed, any way to turn her off or fix the Bluetooth error ? 

They've never done this before, this is recent. It also doesn't matter what you plug it into. I've plugged it into both my computers, both my PS5's, and it worked perfectly fine with all of those before so i don't understand. 

i am currently in what i can call a battle with razerthey keep moving the goal posts"we will send a replacement""we need you to cut the cord"now they refuse to help because the sticker on my controller has worn off, so no serial number externallyi cant see a serial number in synapse or on the xboxplease does anyone know how to find the serial number on the device/software (they wont accept the box)

Wolverine v2  wireless stop working and charging. I had a delivery barcode in order to ship it out but ran into family problem and since I couldn’t do it on time 17 days . May be get a new RMC delivery barcode 

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My finacée needs a replacement for a keycap on the razer sanrio mini keyboard, where can I access this for her?I don’t want to buy one for the wrong model :) 

Hey everyone, I’m planning to buy a Razer BlackShark V2 X headset. According to the specifications, the 7.1 surround sound feature is only supported on Windows 10 64-bit.I just wanted to ask if anyone here is using it on Windows 11. Does the 7.1 sound work properly? Any issues or does it run smoothly?Thanks in advance! 

They robbed me, they have blocked my razer gold account for no reason and it won't let me put my phone number to which I feel scammed because I recharged real money to put it in a game and it won't let me

I have the Razer Naga Pro wireless with switchable plates (the first version that's not available anymore). I've had it for a year or two and I'm already getting the jumps when scrolling with the wheel. I tested various settings, different computers etc. and yes, it's the sensors.Now, does the new version of this Naga with Razer HyperScroll Pro Wheel have optical sensors for the wheel? I can't find any specs that would say if it's mechanical or optical. I don't want to buy a 180$ mouse if there's mechanical sensors in there, because they would get dusty and tired again in a year.

Someone please help!! Which Razer Kraken headsets are Xbox Series S compatible? Specifically, is the Razer Kraken v2 quarts kitty edition going to work for me? I'm getting mixed answers from Google searches as to whether they're compatible or not... PLEASE HELP!

I just can’t decide between the 18 and the 16.Situation: I’m upgrading from a 2021 Blade 17 which I’ve used pretty much every day for general gaming, with a bit of work here and there.I use it 90% of the time from my sofa on a lap tray to game most days, so not on a desk. Next to my wife watching the tv, so noise is a factor. I travel average of once a month for work but am unable to take it currently as it’s so heavy.I really like the big immersive screen of the 18, and that it’s cooler and quieter. I’m not super bothered about the difference in performance as I’ll be using DLSS/FG.But I also really like the portability and form factor of the 16 and being able to take it around when I travel for work, which I’m unable to at the moment with the 17. And I love an oled screen and the use that’s opened up with a bigger battery.Concerned about the screen size going from 17 to 16 being a bit small, or do you think the difference will be negligible? I’m happy with the screen size of the 17.A

Edit:My mouse now works and is connected to wallpaper engine but my keyboard isnt and I have no idea why it's not using the same lights as my other razer products 

When I am connected to my pc I often connect the Bluetooth to my phone just to listen to music/tiktok that nonsense and every 10-15 minutes the headset disconnects and reconnects and this wouldn't be a problem except for the fact the woman talk and says that the connection has changed, any way to turn her off or fix the Bluetooth error ? 

Hey allI currently have a old Glorious mouse and keyboard is a Asus Rog Falchon low profile white wireless versionMy monitor is black, speaker are black with RGB ( logiterch g560) , 8bitdo ultimate controller is black , all my pc components are blackhowever my Asus Rog Falchon seems to work well with RGB on and looks better on white peripherals and not to mention its a wireless keyboard which i also want my mouse to be wireless as well since it just looks much cleaner on the tableI noticed there is a ASUS ROG Falchion Ace HFX which is basically the black version but its only wired, so if i wanted a black deathadder i would also switch my keyboard to match but im not sure if i want a wireless keyboard again :( 

Hi, I am thinking about purchasing razor blade 18 2025 with gtx 5080 32gb. Planning to change ram on my own because via razer its +1500eur for just another 32gb up to 64gb 6400mhz.All I need is stability, I dont play games but will connect multiple full hd displays via dock. SADLY NO THUNDERBOLT 5 AT BACK OF LAPTOP TO HIDE ALL CABLES but thats not the major issue. Have 3 additonal hardwares from different brands that I ll use. Basically want thin 18 inch workstation with win 11 pro. I cant afford instability of system, crashing, mouse freezing when going to other display...  Heres my concerns:SYNAPSE - I am reading multiple problems with stability, issues with the latest drivers, keyboard, touch pad.All I need is using specs of this laptop to its full potential without overheating, high performance, balanced when I am afk. Light on keyboard, one colour, fast start of laptop and synapse. Everything else that synapse offer is meaningless to me!! It d be far more easier, if laptop wouldnt

14900hx, 4090no way to change gpu display only or optimus in control panel synapse. i can only change in bios

Hi Razer Team,My name is Sudipta, and I’m an aspiring gamer and content creator from India. I’ve always admired Razer for being a true pioneer in gaming innovation — from your peripherals to your dedication to supporting creators and esports talent worldwide.I’m reaching out with a humble request for any possible support, collaboration, or guidance as I work to build my first-ever gaming and streaming setup from scratch — something I’ve dreamed about since childhood.Right now, I’m using a very basic PC setup (Ryzen 3 2nd Gen processor, no GPU, 500GB HDD, and a 19-inch LCD monitor that’s nearly 10 years old). Despite these limitations, I’ve achieved Gold rank in Valorant, and when I used a better setup, I reached Diamond rank, which made me realize how much proper hardware and gear can unlock true potential.I’m currently reaching out to a few major gaming and tech brands, including Razer, to request any form of help or contribution toward building my dream setup. Even a small gesture —

Hello! I'm thinking about buying the Razer BlackShark V3 X and wanted to know if anyone has tried them. I'm looking for something comfortable, with good sound and a microphone to play Are they worth the price or are there better options in that range? Thanks for any recommendations.