General Discussion

I got Razer Viper V3 Pro 5 months ago. And left click stops working sometimes

So I just got the v3 TE and I was about to copy all my previous settings to play Halo Infinite (previously used Elite Series 2 for years). I was insanely shocked when I learned that you can't remap the basic bumpers in this thing? Please someone tell me I'm missing something, this is unreal wtf. I will 101% return the controller if that is the case. Anyone?

Just bought a pair of Kraken Kitty V2 BT from razers website. They paired fine with my pc but I notices the ever so slightest audio delay. You can tell when you watch people talk on a video. I did a little research and found a forum from 5 months ago with a bunch of people asking when they are going to fix this bug. As the synapse update from 5 or 6 months ago seems to have given a lot of people audio delay. Latest reply on there was from 26 days ago and there seems to be no solution. Did I buy a pair of headphones they aren’t supporting anymore? If so why are they selling them on the Razer official website. 

Hi guys, I've had this mouse for about 2/3 years now and now I have to recharge the battery every 1/2 days. Ok, I'm always on the PC, but do you think it's worth keeping it like this until my mouse dies?

Razor web site …. probably due the great many hardware from Razer available its darn confusing to find out what you want. There’s not even a general search option …All them separate software items make it very unclear what you really need, in my case for a Tantarus v2.Once you get around programming macros in my case for a flight simulator i spent 2 days, due the complexity of the synapse v3 and v4 software and the IMO superfluous distraction of unnecessary stuff.PLEASE SIMPLIFY the lot, and just post a OFFLINE specific software tool package for the sake of accessibility. 

My Razor Ultimate Blackwidow Keyboard is finally starting to have signifcant wear on it after 13 years I got it back in 2012. So I have been out of the loop with modern keyboards is there a razor keyboard that give me similar feel to what my og keyboard gave me. I believe they keys are MXBLUE switches. 

Hello, I recently switched to the basilisk v3 pro and I love it, the only problem is that the scroll wheel wobbles horizontally and vertically, Is this normal or should I ask for a replacement?

Hello, I am a user of the Razer Synapse software and I have been using it for a while now to customize my Razer peripherals. However, I have noticed that when using the Hypershift function, it can be difficult to identify which buttons have macros assigned to them. I would like to request a new feature in the Razer Synapse software that would allow the individual buttons with macros assigned to them to light up when the Hypershift key is pressed. This would make it much easier to quickly identify and access the macros I have set up. I think this feature would be a valuable addition to the software and would greatly improve the user experience. I hope that Razer will consider this suggestion and implement this feature in a future update. Thank you for your time and consideration. Surace *created with OpenAI*

Hey everyone,I recently got a new laptop and was wondering how well it works with Razer Synapse and Chroma RGB devices. The IdeaPad Pro 5 14 inch 32 GB laptop seems powerful enough for gaming and productivity, but I want to make sure it fully supports Razer’s software. I use a Razer keyboard and mouse, and I want to ensure full compatibility, especially for custom lighting effects and macros.Has anyone tried using Razer Synapse on this laptop? Does it run smoothly without issues? Also, do Chroma-enabled devices sync properly?Let me know your experiences! 😊

so when i am on wire mode the mouse working when i connect usb cabel to dongel itys showing that is working but my mouse starting to light up white and not responding 

I'm having trouble reloading Razer Gold, it keeps telling me "This purchase transaction cannot be found" and I can't seem to find much of a solution. Any help? 

I recently just changed my battery on my razer blade 2022 model because it would die of 1 hour of use watching Youtube. I knew something was wrong. Now I've change the battery and it booted and feels like its running fine. But I'm running into an issue with the sound randomly that I wasn't before the battery change where there is a static noise now. When I plugged it into power it stopped but when unplugged it starts again. Anyone else seen this issue before?I read a form talking about changing power settings for PCI or something to off so I did but no dice. 

I have had my keyboard for around 9 months now and in the last 2 weeks, the D key has stopped responding. Any known reason for this? 

Hey everyone, I just bought the razer basilisk v3 pro 35K mouse. And from what I've read, I need to update the firmware of the mouse in order to have a polling rate higher than 1000. I cannot find the firmware updater for this mouse(I tried the updater for the v3 pro, and it wouldn't let me update it). does anyone have the link for the firmware update? or maybe a different way to update the firmware so I can finally have a higher polling rate? 

I know. The instructions say to simply plug the 2.4 GHz dongle into your PC (I now have a laptop) but the only thing that happens is that it asks if I want to load Razer Synapse and the other programs. It doesn't work via cable either and it only recognizes that an external keyboard exists but not that it is connected. Has anyone else experienced this? 

anyone know a pretty cheap monitor i can have as a seconary with stream chat oon. im pretty new to the pc world anything helps

I have been searching for days and trying so many things and cannot seem to get synapse 4 to recognise Valorant as a game to be THX supported im missing out on the gaming modes like THX Conpetitive which funnily enough shows up for CS2 any help would be appreciated!!

Interested in purchasing this soundbar, the only issue is that its not available for sale in Asia. So i plan on ordering this from the USA Amazon site. Question is, for those who own the device, is it auto volt or supports 100 - 240v voltage? 

The screws on the back plate are absolutely horrible. They shred almost instantly even with the right screwdriver. How can an almost 5000 dollar system have such poor quality screws. I had to upgrade the system from 32gb ram to 64gb ram and updgare with another ssd but 2tb and i spent the better part of 3 hours unscrewing the back plate then another 45 mins screwing7it back up and not to mention the mouse pad screw fell out as soon as the back plate was off so i had to screw it back and then realize dependi7on how tight or lose the screw is, is what allows the mouse pad to function properly so i had to do it all over again and shredding another screw! Any suggestions on solid screw replacement would be appreciated 

As stated above the experience is absolutely horrendous.My headphones keep being unpaired so i need to turn off, turn on, connect and disconnect the dongle etc.And even if they pair there is a 30% chance that when I play a youtube video or stream the video gets paused the second i click play.Is there any fix for this or is this the experience I should expect? 

Hi,does the problem still exist, that the Wolverine v2 Chroma Controller is not supported by Synapse v4? Or am I too stupid to install it right? Hope anyone could help me.  Thanks :)

I can't figure out how to turn off the RGB lights while the kraken v4 pro is in Bluetooth mode. It's an unnecessary drain on battery life and it's really frustrating. I have tried turning off brightness on synapse but the moment my headset isn't connected to my PC anymore, the RGB resumes. Does anyone know how to trim them off and keep them off while in Bluetooth mode?

I've had the Razer Ornata Chroma for years now and it's served me well but very worn out and some keys starting to double click. I was looking to stick with Razer keyboards and liked the look of the Blackwidow v4 but have seen when they first came out people were having a lot of issues with it, like double clicking after a couple weeks.£170 is a little pricey but if it end up lasting me as long as my current one, I'm happy to pay that price. Is it worth buying or are the faults to common for this keyboard? If so what alternative can you recommend? 

Hi there, I have already a bunch of Razer products, but I usually don't go doing macros and stuff.. And an idea came to me, what if I could switch audio peripherals from a single key of my keyboard ?So, I'd like to know, is it possible ? If so, how can I do that, or where can I find how to do it ?I've read a Reddit post about using Sound Switch but I wanna know if there's any way to achieve my goal without another software.Thanks ! 

I have precisely the same mouse and the same question as ​@silogmi1 asked in their question which was closed.I’m new to this forum, but as a matter of policy it would seem smart to not immediately take this kind of technical question to DMs. The question was generally applicable and there are other people who have the same mouse---the answer may even be useful to people who are considering buying the product in the future.Is high-resolution scrolling supported on the Basilisk V3 Pro?