General Discussion

The mouse was working fine last night but after I clicked the update and shut down button it suddenly stopped working. I don't have the dongle as its lost and I have been using bluetooth and the usb cable to use it ever since. The pc doesn't recognize the mouse and It wont go into pairing mode either when I press the necessary buttons. The cable doesn't work either but when I plug it in the lights start working so it isnt an issue with faulty cable or anything like that. Can someone please help me with this.

Hi, I have a question for Razer Raptor 27”, if it is possible to work on other wall mount brands aside from VESA Mount Adapter specifically for Razer? I am planning to setup a 3 monitors at the same time, please help. Thank you!Best wishes.

I am using translation software. If there are any strange statements, please forgive meAt present, the BIOS interfaces of other manufacturers on the market are already brand customized, and neither the aesthetics nor the number of functions of the BIOS can be compared to the current Razer. The current BIOS interface of Razer is still the oldest blue gray interface, and there are very few adjustable functions in the BIOS, such as the Resizable BAR adjustment of the graphics card or the advanced setting options of the CPU, which cannot be adjusted at presentAs it is now, I'm wondering why Razer doesn't optimize their BIOS interface and open up more functionality adjustment options. It would be nice to see these BIOS adjustment options integrated into the SYNAPSE Control Center. But at this moment on the Razer Blade 14 (2021) I'm using, all the features I was expecting are missing.I'm a Razer fan, and I've purchased many Razer products, but I'm also very much looki

More Razer Gold need to be paid after recharging?   

I just bought this and i was so excited to come home and test it. I turn it up and it sounds AWFUL. Am i doing something wrong ? Are there any settings to fix them or should i just take em back ? I dont think ive heard something worst in my life. On the other hand the reviews are good.. It literally sounds like a 1 dollar earbud.

1 year and 3 days ago (2/13/2023), I received my Basilisk v3, it has been my favourite mouse for more than a year until today (2/16/2024), it was rendered unresponsive. I left it on my desk overnight unplugged. The next morning I plugged it in, the lights didn't come up, and was unresponsive and did not connect. I connected the mouse to other laptops and pcs sadly, same thing, no lights, unresponsive. That night I remember playing Minecraft with my bros and the mouse was working perfectly fine. The mouse has suffered a few light falls but wasn't fazed a bit and still worked smoothly. I remember putting the mouse in my bag to go to my friends house for the weekend but it has no visible damage on the exterior.I haven't managed to take it apart yet to see the insides, and the USB and cord are all intact. I searched for common issues on razer support but I didn't find anything helpful to this case.So I decided to turn to the community and ask for your opinion, what do you

I am entering my 7.1 surround code, but I keep getting errors. Can you help me?I want to get a new code, what can I do?My headphones Blackshark v2 x

I put the polling rate of my baslisk v3 to 1000hz and i used a polling rate tester and it only gives me about 350 hz, what is wrong??

I just consider to buy RAZER RAPTOR monitor. And I already had Leviathan v2.I knew that if your monitor has the android os, Leviathan v2 can be set as a speaker.I just want to know if  RAZER RAPTOR monitor could connect to Leviathan v2 and bypass HDMI sound to Leviathan v2?Thank for the answering.

شكرا

My switch broke and is missing the piece that pushes the metal switch down and was curious if any place sells the switches

I'm looking to buy the Razer Hammerhead ANC USB C headphones! I can't find them anywhere online. I know they are probably discontinued but damn lol. I want them so much. The iPhone ones are literally like $15. 

I'm new to razer keyboards and just started to mess with chroma profiles and had the idea to use the fire effect with a wave or cycle effect, but i can't seem to make it work. i tried making the fire's colors transparent but that just seems to take the fire animation away completely. is this even possible? you can do so much with these things i figured surely a rainbow fire wasn't too off the walls

Does anyone have a link to where I can put the serial number for my razer gold pin in to see when it was redeemed? It should be called something like "Razer gold pin query" but I can't find it.

Can you set Synapse so that it only lights up when you place the mouse on it?   

I've had this laptop since 2019, and even the first week I got it the thermals just seem to suck. I could use a laptop cooler, and just browsing the web causes the fans to go to max speed... I feel like it could start levitating at any moment. And the worst part about it is its not even super fast or anything. It's got an i7 8565U, and MX150 graphics card. I don't expect it to be similar to a desktop... but my i5 10th gen windows laptop without a separate graphics card does better since I put an SSD in it.

Hey all :) First Razer laptop here! Razer 16 RTX 4090 (do love it, previous laptop was an ageing Alienware 17)Just looking for some advice if possible! I bought a KILM Mistral cooling pad, which does very well on some games.. However, on more graphic heavy games I notice the laptop is still very hot despite the pad being turned up full. From my limited knowledge, do I need to worry? I have not played with any of the fan speed settings on the laptop yet. Any thoughts appreciated :)Thanks,Robert

I created a printable template to show the key / command descriptions for the Tartarus and Basilisk in case anyone else finds it useful. It’s a shared Google Slides doc. Just copy the doc before making changeshttps://docs.google.com/presentation/d/1BEoiw7ee64SWmjOISkHNxOy1k9lFBT-rGp7xuK_Vsis/edit?usp=sharing

Hello, it has been 3 months since I complained that razer synapse would not let me equalize my microphone, after all this time the problem has not been solved, I am using SteelSeries software to be able to raise the volume to my microphone but it doesn't completely solve the issue. I don't get why the microphone equalizer works with another manufacturer's software but not with Synapse. I read that there were a lot of people with this problem, have any of you solved it? Have you been able to figure out why this problem occurs and why it works with other equalization software? 

Meu teclado Huntman Mini Mercury Edition não consegue desenvolver as funções certas de cade tecla, um exemplo: a tecla "." quando digito ela a letra q aparece é um "-", isso so acontece ckm sinais de pontuação

Hi,I would like to buy a Razer Blade 16, but for me it’s mandatory it have a US keyboard. I live in Spain and the Spanish website allows me to only pick the Spanish layout. How can I have the US keyboard?Thanks!

So I would get the hyper pulling dongle to pair but the mouse wouldn’t work. This happened every time I tried and I found a solution that works every single time.First when pairing to the hyper pulling dongle keep your normal 1k hz dongle plugged in. The hyper pulling dongle will not pair. Then unplug the 1k hz dongle and press retry. Your mouse will not only pair but then actually work.Don’t know why this is but it works every single time .

Nuff said.Please :)

Honestly, I've been logging into Razer's 7.1 Surround Sound app since 2353 last night! It's 0939 right now! I have been sitting here, staring at this "Logging you in..." and flashing rainbow colours for the past 9 hours with no avail! I can't even use the 7.1 for my damned headset, it took me forever to find the information to connect my headset to my account! And now all I can do is stare at this fucking log in screen while I wait for the day my 7.1 works! 

I recently purchased a Razer Barracuda X headset and for some reason, the microphone just randomly stops working until the headset is turned off and on again. We've tried sending it in to Razer, and they sent a replacement, but it does the exact same thing. Anyone have any ideas why this is happening?