General Discussion

Can you set Synapse so that it only lights up when you place the mouse on it?   

I've had this laptop since 2019, and even the first week I got it the thermals just seem to suck. I could use a laptop cooler, and just browsing the web causes the fans to go to max speed... I feel like it could start levitating at any moment. And the worst part about it is its not even super fast or anything. It's got an i7 8565U, and MX150 graphics card. I don't expect it to be similar to a desktop... but my i5 10th gen windows laptop without a separate graphics card does better since I put an SSD in it.

Hey all :) First Razer laptop here! Razer 16 RTX 4090 (do love it, previous laptop was an ageing Alienware 17)Just looking for some advice if possible! I bought a KILM Mistral cooling pad, which does very well on some games.. However, on more graphic heavy games I notice the laptop is still very hot despite the pad being turned up full. From my limited knowledge, do I need to worry? I have not played with any of the fan speed settings on the laptop yet. Any thoughts appreciated :)Thanks,Robert

I created a printable template to show the key / command descriptions for the Tartarus and Basilisk in case anyone else finds it useful. It’s a shared Google Slides doc. Just copy the doc before making changeshttps://docs.google.com/presentation/d/1BEoiw7ee64SWmjOISkHNxOy1k9lFBT-rGp7xuK_Vsis/edit?usp=sharing

Hello, it has been 3 months since I complained that razer synapse would not let me equalize my microphone, after all this time the problem has not been solved, I am using SteelSeries software to be able to raise the volume to my microphone but it doesn't completely solve the issue. I don't get why the microphone equalizer works with another manufacturer's software but not with Synapse. I read that there were a lot of people with this problem, have any of you solved it? Have you been able to figure out why this problem occurs and why it works with other equalization software? 

Meu teclado Huntman Mini Mercury Edition não consegue desenvolver as funções certas de cade tecla, um exemplo: a tecla "." quando digito ela a letra q aparece é um "-", isso so acontece ckm sinais de pontuação

Hi,I would like to buy a Razer Blade 16, but for me it’s mandatory it have a US keyboard. I live in Spain and the Spanish website allows me to only pick the Spanish layout. How can I have the US keyboard?Thanks!

So I would get the hyper pulling dongle to pair but the mouse wouldn’t work. This happened every time I tried and I found a solution that works every single time.First when pairing to the hyper pulling dongle keep your normal 1k hz dongle plugged in. The hyper pulling dongle will not pair. Then unplug the 1k hz dongle and press retry. Your mouse will not only pair but then actually work.Don’t know why this is but it works every single time .

Nuff said.Please :)

Honestly, I've been logging into Razer's 7.1 Surround Sound app since 2353 last night! It's 0939 right now! I have been sitting here, staring at this "Logging you in..." and flashing rainbow colours for the past 9 hours with no avail! I can't even use the 7.1 for my damned headset, it took me forever to find the information to connect my headset to my account! And now all I can do is stare at this fucking log in screen while I wait for the day my 7.1 works! 

I recently purchased a Razer Barracuda X headset and for some reason, the microphone just randomly stops working until the headset is turned off and on again. We've tried sending it in to Razer, and they sent a replacement, but it does the exact same thing. Anyone have any ideas why this is happening? 

Hey, nice to meet everyone.I started using Razer products in 2004 because of Diamondback, and I fell in love with Razer. I started collecting them in 2007, and this habit has lasted for almost 10 years. At the same time, I also collected some products from other brands, such as Microsoft and Steelseries.I believe there are loyal fans here like me, and I look forward to communicating with you. 

I recharged 78+8 Mobile legends diamonds through Razer gold but when I log in the gameI received only 51+6 diamondsWhat is going onIs this a fraud?

I bought the baracuda pro recently and when i turned my mic on while playing games or using discord the audio becomes wierd and out of place when my anc is on. However, when my anc is off, there is no audio issue. Is this a feature that can be turned off?

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Count me in on the crowd that wants the Orbweaver back!!

Hi,my power cord from my Razor Raptor 27 broke. I cannot find any to buy online. Also I cannot find any alternatives for it. What type of power cable is that?  Thanks

great headset love the surround sound 

Dear Razer Team,I'm writing to provide feedback and suggestions based on my experiences with the Synapse 3 software and my Razer Huntsman V2 keyboard. As a longtime user of Corsair keyboards before switching to Razer, I have noticed some areas in the Synapse software that could be improved to enhance the overall user experience. Default Profile Selection: I have encountered difficulties with setting a default profile in Synapse 3. At system startup, the software tends to load the last active profile, which can complicate the Windows login process, especially when the profile contains macros. It would be extremely beneficial if users could set a standard profile that loads by default. Profile Switching Delay: The latency in switching between profiles has been noticeable and is longer than what I've experienced with Corsair's software. This delay usually lasts between 1 to 2 seconds, which can disrupt workflow. Reducing this latency would significantly improve the user experience. As

Hello all and happy Thanksgiving!I am planning to upgrade my current case with the new Lian Li Vision soon, and, when it comes to aRGB, I am not controlling everything no problem with Armoury Crate. The effect are quite basics, and you can do a little more with Aura Sync, but I cannot control the components individually since they all go into a single hub.I am considering the Razer Chroma controlle to gain the ability to address the various aRGB capable fans and strips individually. Will the Razer software work alongside with Armoury Crate? I would keep using AR for driver updates and such, but control lighting effect via Razer controller. Or at least this is the idea in my head. 

I have a problem, the ordered product was detained by customs in Hong Kong.Why ? What happened ?

Am I the only one thinking that Project Valerie is awesome ? Any news from Razer about it ? Is there an alternative (integrated 3 x17’’ screen laptop) ?

Has anyone else experienced this?I just put all my rare/legendary weapons on the racks in the Razorleaf armory, then flew around, revisited the Empty Nest, was about to save/overwrite when I decided to check; everything was gone.Luckily the only thing I did today was running “errands” in the game but it sucks to not have those epic weapons on display lol. 

Razer blade 14 2022 automatically reboots after long reboots, stopped working, there is no backlight on the screen, nothing to fix it. I have the only computer, I do not know how and to whom to contact, since it was brought to me from America, I cannot apply for guarantees. The warranty expires in a month, but I don't have the option to ship this. Please tell me what I can do. " I wrote such a question, but unfortunately my location has not been solved. I had been using Msi for 5 years before, but I didn't have a current problem. You buy an expensive laptop and you have such problems. Well, what do you say, thank you very much Razer for such a difficult situation. Thank you

I got my Razer Viper Ultimate two months ago, and in these days, for no reason it stops working and I can’t use it neither with the USB cable or wireless. However, if I don’t use it for 1 day it works again, and this happens all the time. Does someone know what the problem is? I try to charge it but it doesn’t work.