[SUPPORT] New Videos Added to Our Support YouTube Channel | Razer Insider

[SUPPORT] New Videos Added to Our Support YouTube Channel

  • 23 November 2020
  • 77 replies
  • 94 views
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77 Replies

mozila80
Userlevel 7
holy. this good
I know my english is bad KEKWAdd me on steam: https://steamcommunity.com/id/mozila80/
H
Userlevel 7
No matter how I see this, this is smart.
R
Userlevel 6
Sounds great! Just to let you know, you got yourselves a new subscriber.
River_ssz
L
Razer is always onfire!!!
Lorenzo Bussoni
dodo_0
Userlevel 7
Keep growing!
E
Your online support sucks. I have to google for a support phone number to talk to someone, I can't find the chat option anywhere and I'm forced to use email communication.

I really don't want to talk with individuals who use English as a second language as it makes communication about honoring warranties very frustrating, especially when it feels like they are told to fight the customer regarding honoring warranties. We're told its fellow gamers who are supporting us, but it comes off as an outsourced third party generic call center. Especially since the call quality is horrible, the "on hold music" sounds like a dial up modem trying to stream HQ music.

Almost two months into my open case about honoring my warranty. Being asked multiple times if I have trouble shooted, even though they claim they read my case notes where I stated I tried all avenues, in detail, that would not violate my warranty weeks ago.

I get responses such as "Well your warranty ends in August 2021 and has expired, if you like to dispute this, please provide a receipt".. I physically face palmed. I really hope my situation gets fixed as promised (after transferring support case numbers) and they send me the RMA paperwork. Not sure they will though to be honest, most likely I will have to call them again.

Seriously, I like your products but your service is about to turn me away to a competitor.
Kenserky
Userlevel 7
That's a great support for the community.
My bad for english mistakes but i try my best.
G
It was always the case that my older brother kept saying "currency in games is very important just like in real life" and at the beginning I didn't really understand what he meant with currency, but after a couple of years I know. Currency simply gives you a cooler game just like money gives a cooler life and PoE currency is an absolute diamond. You have to remember to buy PoE orbs, buy PoE currency and life is more fun right away. PoE currency is a unique currency of its kind. If you want to buy PoE currency and PoE orbs, only on the website
https://odealo.com/games/path-of-exile/currency
Sye_The-Vie
Rank
Userlevel 7
more to add to my RAZER collection
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
Natachat90
Rank
Userlevel 7
Hello friends,

I find the 3D models very successful and the explanations easy to understand.
These videos are very educational, congratulations to Razer support for their Youtube channel.
My Tweeter channel @Natachat2077 for exchange good tips, contests, product tests and participatory marketing.My hobbies: Cooking and Salsa.I love sci-fi video games, expert in Mass Effect trilogy, Cyberpunk 2077 and Star Citizen since 2013. SC Referral code: STAR-6M2N-HNK3The future is great, Please Doctor Who pick me up with the Tardis. ^ _ ^
SylvanasMage
Userlevel 7
Seeing people having problems with their parts sucks, but i think the greatest help will come from those who can fix their problems and share the method with others through this support section.
J
Userlevel 7
One of the reason why i keep following Razer, they listen to the community and takes in our feedback for the best implementations.
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
Surf
Rank
Userlevel 7
I like this idea of a community video for support. I see stuck users every day here in the forum confronting their issues with peripherals, i hope this will help them.
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
RacianVD
Userlevel 7
Still the hardest problem to get the USBs in first time aint on those videos
aiyionman
Userlevel 7
This is a good knowledge base to do initial troubleshooting! Kudos!
MARCASITEdirectXanadu882
Userlevel 7
A good quality idea that will help many people. Awesome is what i can say
JETventureBurntUmber522
Userlevel 7
Love this, great idea.
Stanull
Userlevel 7
This is a great addition for Razer community. How do we suggest more support content?
V
amazing!!! I love you Razer
pancholr
Userlevel 7
Nice Videos, good job.
http://steamsignature.com/card/0/76561198007689323.png
FaezzulFarhan
Userlevel 7
This is interesting. Good job Razer
[Razer Gears] Headphone : Kraken 2019 Keyboard: BlackWidow Elite | BlackWidow V3 Pro Mouse: Mamba Elite | Basilisk Ultimate Base Station: V2 Chroma Mat: Goliathus Extended Chroma
T
Userlevel 7
I like the way Razer made videos to showcase the products.
B
Userlevel 7
This is a great addition!
L
Good jobs Razer Team~
OneTreadLife
Userlevel 7
Interesting.
Where am I?
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