Introducing the Razer Support Board

Discussion in 'Razer Support' started by Razer.WolfPack, Apr 4, 2018.

  1. lolmop103

    lolmop103 Active Member

    That is a great idea the insider app for android
     
  2. J017Rogue

    J017Rogue Well-Known Member

    Thank goodness - this will do away with all the "my X doesn't work - i'm mad" posts and enable more "razer is lyf" posts.
     
    kakerushin and Zekkee like this.
  3. brian.edition

    brian.edition Well-Known Member

    I mentioned to create an app earlier this year and wow, I feel heared....
     
    kakerushin likes this.
  4. BiutifulSea

    BiutifulSea Member

    I :green_heart: Team Razer
     
    kakerushin likes this.
  5. evilchargerfan

    evilchargerfan Well-Known Member

    hiring? i'll join the team.
     
    kakerushin and Srnity like this.
  6. iubjaved

    iubjaved Active Member

    A dedicated website for support, great idea.
     
    kprince007 likes this.
  7. Srnity

    Srnity Active Member

    That is completely amazing!! Honestly since my first Razer purchase, I've been hooked. It will be great to see people get the help they need from the Community without someone saying that dreaded sentence. The app I cannot wait to see how it is going to be. Hopefully it wont' get me in trouble at work (hehe)

    Keep up the amazing work, Razer!!

    If they are hiring you, they better hire me too :)
     
    kprince007 likes this.
  8. njbmartin

    njbmartin Well-Known Member

    Ever since Insider went live, there has always been threads created asking for help one way or another, and it's definitely been a challenge for us Insider moderators to redirect everyone to Razer Support and close threads asking for help.

    I'm really glad Razer is embracing that Insider is one of the most preferred places people go to for support for a number of reasons... it's the closest thing to live support and sometimes other users have had a similar experience and are able to help out.
     
    kprince007, kajira and Thorj like this.
  9. Ayush-Coleworld

    Ayush-Coleworld New Member

    This is amazing. The team has put a great effort and reached here, the insiders will surely be an asset to build more strong. And really happy on what you have done and achieved till now.
    Looking forward for the mobile app and lots.
     
    kprince007 likes this.
  10. Vicious12

    Vicious12 Member

    This site is too slow when login.(any web browser)
    I wish mobile app is better.
     
  11. Gibson7

    Gibson7 Active Member

    haha, same feeling. thank goodness.
     
  12. xenonexia

    xenonexia New Member

    Awesome!! That'll be so perfect! Thank you all so much!
     
  13. NebulaMask

    NebulaMask Member

    Horray for improvements!
     
  14. vampirivan

    vampirivan Active Member

    oh, finally. this mean also more speedy reply from support?
     
  15. gortix

    gortix New Member

    Yeah, support forum.
     
  16. Joikansai

    Joikansai Well-Known Member

    Hi support team, can you help me stocking TB3 2M active cable for germany store? Need it for my setting, how can US store always have it on stock while EU is still on notify me like I think forever?
     
    ERMACPE and Zekkee like this.
  17. Deathstroke1x

    Deathstroke1x New Member

    Thank you for always working to make our community better
     
  18. XBrooksX13X

    XBrooksX13X New Member

    very interested in a mobile app
     
  19. kajira

    kajira Well-Known Member

    I disagree completely! Trying to use the regular site on my phone is a nightmare, I can't see my profile avatar and can't use the mod features at all. Not to mention having photos not quite work right. I'm so happy to have the mobile app incoming, even more so now since we've been able to test it out. :)
     
    Joikansai, H00dy and Datrat like this.
  20. Datrat

    Datrat Well-Known Member

    Your support has always had my back when I have had to contact them the 3 or 4 times.
    Side note; when is the Kraken 7.1 v2 supported on synapse 3? I am not able to edit any settings through either Synapse 2 or Synapse 3 and it might be fixed when it is truly supported.
     
    Zekkee likes this.