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My Razer Nari only works on the right side ( no sound on the left side )

Discussion in 'General Discussion' started by fadel456, Apr 29, 2020.

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my Razer Nari only works on my right side. (left side dead silence)

  1. return it for warranty

    7 vote(s)
    63.6%
  2. idk what to write fam

    6 vote(s)
    54.5%
Multiple votes are allowed.
  1. fadel456

    fadel456 New Member

    Hi, i just got my Razer Nari Wireless today. i realized that my left ear didnt produced any sound when i plug in my wireless usb + aux 3.5mm chord. I already check the Left and Right volume on the sound, but still not working. i also tried to use 3.5mm aux chord with my phone. still only the right side that produced sound. the left still dead quiet. Do you guys have any suggestion what i can do to fix this?

    **PS* this is my first expensive gaming headset.
     
    pancholr and vineGlittercool204 like this.
  2. fadel456

    fadel456 New Member

    Please help me i cant solve this on my own
     
    vineGlittercool204 likes this.
  3. ZerchKinG

    ZerchKinG New Member

    i have the same problem. I posted one but no one is responding me. EVEN THE SUPPORT PAGE!
    i have all the receipts and the warranty because i bought this 15 days ago and now NO ONE IS HELPING US!!!!
     
    vineGlittercool204 likes this.
  4. ZerchKinG

    ZerchKinG New Member

    THE RAZER IS GOOD PRODUCTS BUT WHEN U TRY TO MAKE A QUESTIONS TO THEM THEY DONT KNOW U BECAUSE U ALREADY BOUGHT THE ITEMS. I SO VERY DISAPPOINTED THIS TIME
    I DONT KNOW IF THEY GONNA REPAIR THIS OR SEND ANOTHER ONE BECAUSE I HAVE THE WARRANTY THEN
     
    JoshFu and vineGlittercool204 like this.
  5. vineGlittercool204

    vineGlittercool204 New Member

    I have the same problem, I think it has something to do with the newest driver.
     
  6. Just spent an hour trying to fix it, and not recommending this, but I got desperate and knocked the left outerside inwards and it must have set something back in place because it started working again.
     
    rjphoto, Jasm1ne and dailyLARIMAR436 like this.
  7. I have bought this headphone once and the left side broke after 2 months. I lost my receive. I bought it again on the razor page, and now 3 months later the left side broke again. Currently witing for the razer support answer. Did you get your warranty?
     
  8. CarlosModric

    CarlosModric New Member

    i have the same problem. Only work right side when i use the wireless dongle. CAN ANYONE OF SUPPORT TEAM CAN HELP? NOW IT IS MORE THAN "A SINGLE CASE" AND IT IS CLEARLY A FIRMWARE-DRIVER PROBLEM. WHY THEY DON'T CARE ABOUT A EXPENSIVE HEADPHONE?
     
  9. right now mine is working but its the same as the old one.. a few months it was sometimes working till i only got a cracking sound on the left
     
  10. BlackFireDragon

    BlackFireDragon Well-Known Member

    I dont think so i have the same headset for quete some time and have no issue.

    @AmaranthRedflowaero400 If left side dont work on wirless or cable and you try with and without synapse on your pc the only thing you can do it's start the case and replace the unit.
     
  11. i got the same probleme, and i solve it, i pushed the left cable (on the top of the left speaker) into the left speaker (just a little bit) and the problem was solve
     
  12. I'm writing this for all that are going to have that problem. 2 years ago I bought this headset and the left side stopped working. So I bought another one and the same problem happened. Sometimes the left side started magically working again for 2 weeks or so. Now I found out that if the left side doesn't work I can make it work again by going into the advanced options of my headset speakers (in windows sound settings) and changing to a higher frequency. So far I can't tell if this fixes the problem for all since I just found this yesterday.
     
  13. dailyLARIMAR436

    dailyLARIMAR436 New Member

    Bro HAHAHA thank youuuu, you were of better help than anyone, I punched the not working earcup from the outside and it started working.
     
    Jasm1ne likes this.
  14. Unfair_Advantage

    Unfair_Advantage New Member


    Bro, I punched the earcup from the inside and the outside and I swear it just started working, I had this problem for months but razer never helped, thank you so much holy crap
     
    Jasm1ne likes this.
  15. bitPearlfuture404

    bitPearlfuture404 New Member

    Just spent an hour trying to fix it
     
  16. Jasm1ne

    Jasm1ne New Member

    Yes punch the ear cup I am not even kidding fixed in two seconds. I banged it on my desk now its perfectly fine.
     
  17. rjphoto

    rjphoto New Member

    I just tried this and it worked also... a loose magnet? I dunno, but I'm not going to question it lol.
     
  18. Carter61

    Carter61 New Member

    I also have the same problem as you. If I found any solution then I'll let you know FaceTime
     
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